Delilah Home Reviews 384

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Washing instructions not posted. I emailed inquiry. Response was vague. -Item texture does FEEL NICE and buttery, as expected over my wool mattress pad. However, THIN LOOKING weave might wear too... See more

Rated 5 out of 5 stars

Absolutely GORGEOUS sheets that feel like super high end hotel linens. Came beautifully packaged and would make an amazing gift. Beautiful! Love finding a fair trade and sustainable linens company and... See more

Company replied

Rated 5 out of 5 stars

I like that instead of offering 100s of products like everyone else, these seem to focus on making a few products high quality. I have ordered bathroom towel sets, sheets, and beach towels and e... See more

Company replied

Rated 5 out of 5 stars

We just received our 1st Queen sized Hemp Bed Sheet Set and it certainly deserves all of the excellent reviews! It feels so good and we both like the natural look & feel! Can't recommend buying thes... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

We provide a natural, sustainable, and safer home textile option for your everyday use. Our 100% organic cotton and hemp products pay homage to our environment and enhance the lives of customers. We believe, what you put on your body is just as important as what you put in your body. Our Delilah Home textiles do not contain allergenic, or toxic chemicals and may also help reduce allergies and respiratory problems. Plus organic cotton has been known to feel better, last longer and have stronger fibers. Organically grown and processed cotton and hemp will not expose you to herbicides, fungicides or other chemical residues. Live cleaner with Delilah Home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

384 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful

Beautiful, well made products that arrive in lovely packaging.

April 30, 2025
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Reply from Delilah Home

Thank you so much Leah for your 5 star review. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

So nice, I gifted them!

High quality kitchen towels that I own and now gifted to a friend who is renovating her kitchen. Prompt shipping.

January 5, 2026
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Reply from Delilah Home

Thank you very much Sharon for your 5 star review. We appreciate you! Michael-CEO

Rated 2 out of 5 stars

Thought I was getting 6 towels

Thought I was getting 6 towels. Over 50 dollars from four??

January 5, 2026
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Reply from Delilah Home

Hi Herta,

I am sorry to see your two star review on our kitchen towels. It looks like you ordered a set of four. We do not have a 6 pack available. With shipping less discounts, these 100% organic towels really come down to $13.50 each. This is a good price for the quality, thickness, and the years you will get out of them. They are really great towels that perform very well.

If there is anything we can do to change your review, please let me know. We take all reviews very seriously. This is why I immediately responded.

Thank you.
Michael-CEO

Rated 5 out of 5 stars

I placed my order last week

I placed my order last week, and delivery arrived just a couple of days later. The bedding is truly amazing and exceptionally comfortable. My wife is very pleased with the sheets I selected.

November 4, 2025
Unprompted review
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Reply from Delilah Home

Thank you very much David. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

It was all just great; product, delivery,service

We liked the organic products, delivery was fairly quick; the washcloths look great and are quite soft. We look forward to using them.
I initially thought the package had not arrived and was really pleased to have a messaging feature in the delivery email to report that, and the response was quick and helpful and soon the issue was resolved; my fault for not checking the carrier link provided when I became concerned. It was all just great.

November 28, 2025
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Reply from Delilah Home

Thank you so much Karen for the great review. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

Additional review

I previously wrote a negative review as it was requested before we got the kitchen towels. They took a significant amount of time to get, about 4 weeks. I wanted to review the actual towels. They are wonderful and I would definitely order them again

July 28, 2025
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Reply from Delilah Home

Thank you very much Kathy. We appreciate your support. Michael-CEO

Rated 1 out of 5 stars

I splurged on a purchase of 2 sheet…

I splurged on a purchase of 2 sheet sets at a whopping $640.00. It is almost 3 weeks later and I still have not received them yet was billed at the time of purchase on October 12, 2025.

In today's market, that just won't do! These types of delays are likely to impact your bottom line. Especially, for those looking for alternatives to multinational companies like Amazon that are less than ideal and/or anathema to smaller businesses.

The result of this is that I am already quite disappointed by the experience, and have not even received the items purchased!

I finally received the packages after my neighbor brought the misdelivered items to my house. Unfortunately, the delay and subsequent delivery debacle has tainted the overall purchase.

October 26, 2025
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Reply from Delilah Home

Hi M Charles,

I am sorry to see your 1 star review. Looking back, on our site, your order on Oct 12th was a preorder with a communicated ship date of October 31st. So, we actually shipped earlier than communicated and your order arrived today Nov 3rd. I am sorry your experience was not exceeded. My team worked hard and we actually shipped on time and as communicated.

Last week, when we shipped, you should have received the shipping/tracking numbers. Here are tracking numbers. https://www.fedex.com/fedextrack/?trknbr=394683301466 and https://www.fedex.com/fedextrack/?trknbr=394683302201. Your sheets were delivered today. I am sorry FedEx delivered to your neighbor. This really is on Fedex and we would only ship to the address given. Being based on the east coast and shipping to the west coast, it takes 5+ days. This would have made the delivery date Friday Nov 7th. I am glad you received them today 4 days early.

On behalf of our North Carolina, family run business, thank you for your support. Hopefully you will have a 5 star experience with our amazing hemp sheets.

Thank you, Michael-CEO

Rated 5 out of 5 stars

Impressed!

I LOVE them! I bought the 100% Organic Hemp sheets and sleep so well I think they regulate better than"cooling" sheets. Second night I've slept through the night, absolutely thrilled!!

October 24, 2025
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Reply from Delilah Home

Thank you so much for the excellent review. Our Hemp sheets are amazing. We appreciate you! Michael-CEO

Rated 5 out of 5 stars

Have to have the best towels

I have an airbnb and need to have the best towels possible. I love Delilah organic towels. This is the third time I've ordered them. They are thick and hold up over time and many washings.

October 13, 2025
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Reply from Delilah Home

Thank you very much Lori. We appreciate you and thank you for your repeat purchase. THANK YOU, Michael-CEO

Rated 5 out of 5 stars

Return customer! I bought these for my daughter and her…

I bought these for my daughter and her husband. It's their 2nd set from you and they love them both. She said she really liked the sea green color.
Thank you for making an excellent product!

October 10, 2025
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Reply from Delilah Home

Thank you so much Joyce. We appreciate your support of our NC family run business. thank you, Michael-CEO

Rated 2 out of 5 stars

Disappointed with Fit and Durability

I purchased a hemp split-king sheet set and duvet cover from Delilah Home about five months ago, spending over $300 (with discount). Unfortunately, my experience has not matched the premium expectations.
• Fit: The fitted sheets are substantially oversized. We tested them on three different split king mattresses (Avocado Green, Leesa, Saatva), and in all cases they were far too loose, leaving excess fabric that bunches and shifts uncomfortably. A product at this price point should not require sheet straps or aftermarket fixes to function properly.
• Durability: Pilling started within a few months. I was under the impression that genuine hemp fibers are naturally resistant to pilling, so this raises questions about fiber quality or blending. We follow a gentle laundry routine (basic detergent, biweekly washing, weekly for pillowcases), yet the issue persists.
• Customer service: I reached out with detailed feedback, including my disappointment and request for clarification on fiber content and sizing standards. The CEO initially responded, saying pilling “should go away in the wash” and asking for photos. I provided a more detailed follow-up, but never received a reply.

I value companies that stand behind their products, especially when marketing them as premium, durable, and award-winning. At present, I cannot recommend these sheets. For the price, they should last many years and fit properly.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Easy as pie!!

The web site made this easy as could be. I never thought I would say this but ordering the merchandise over the internet was easier than trying to shop in a brick and mortar store. This was my second purchase from them. I will shop there again if I need something the sell.

August 28, 2025
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Reply from Delilah Home

Thank you so much Bruce for your review. We are trying our best to deliver a great buying and product experience. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

High Quality Products; Socially Responsible

I like that instead of offering 100s of products like everyone else, these seem to focus on making a few products high quality.

I have ordered bathroom towel sets, sheets, and beach towels and everything has been high quality. The beach towels made from recycled plastic dry super fast.

I also like supporting a business that is socially conscious.

July 2, 2025
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Reply from Delilah Home

Thank you very much Katherine. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

Luxury that Arrived on Time

I recently purchased towels from this company, and I’m beyond impressed! They arrived right on time, and the color was exactly as shown—vibrant and elegant. The quality is absolutely fantastic—soft, absorbent, and clearly made to last.

July 6, 2025
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Reply from Delilah Home

Thank you Makhabat for your review. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

Love my towels

These towels are so soft and large. They are so luxurious. I’m so thrilled with my purchase!

March 3, 2025
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Reply from Delilah Home

Thank you very much Sandra for your excellent review. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

Bath towels are great

Bath towels are soft, plush and organic which is important to me. Shipping was quick. Great experience and would not hesitate to purchase again.

February 2, 2025
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Reply from Delilah Home

Thank you so much Beth. We appreciate you! Michael-CEO

Rated 5 out of 5 stars

Really cute dog/pet towel

It was easy to order from the website. Item was delivered in a timely fashion. Really cute pet towel- love the bright pink color & the cute design (looks just as pictured). I’m sure my neighbor & her dog will love it!

January 31, 2025
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Reply from Delilah Home

Thank you very much Kimberly. We appreciate you. Michael-CEO

Rated 5 out of 5 stars

The towels are so plush and feel…

The towels are so plush and feel amazing! The sheets are wonderful! 100% organic cotton and love that this company cares so much about the quality of their products.

January 28, 2025
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Reply from Delilah Home

Thank you so much Celena. We appreciate you. Michael-CEO

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