DeliverfreshReviews 

46
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve been using deliver fresh for some 2 years + now. The deliveries are always regular on time & the products are always of good quality. At times, rarely mind, where something isn’t up to scratch d... See more

Company replied

Rated 5 out of 5 stars

looking forward to your weekly delivery and approve your environmental policy. We think your food is fresher and lasts longer. We like the packaging, the paper bags go on our compost heap as brown pap... See more

Company replied

Rated 5 out of 5 stars

Have now tried thier meat and it's all fabulous. Butcher quality, great sausages and steak along with tasty pies. Fruit and veg continues to be of great quality and delicious like some organic delive... See more

Company replied

Rated 5 out of 5 stars

No fuss, straight forward service run by people you can meet and talk to. Core business of fresh fruit, veg, salad plus extended menu of pies, fish, pasta, dairy and more. All brought to your door wit... See more

Company replied

Company details

  1. Grocery Delivery Service

Written by the company

We are a true family run and operated business based on the borders of Surrey and Sussex, born out of time when the country’s back was against the wall and people where told to stay at home, we had started to offer some help with provisions in our local village by offering help to neighbours that couldn’t go out due to isolating, from there we where referred on and on, and today the business has grown into Deliver Fresh. We have some key areas that we are hugely passionate about: Packaging. The way that we operate means that we only use plastics in around 5% of all our packaging and all our other packaging is recyclable and Bio-degradable . We will always try to use loose produce where at all possible. Freshness. Our produce is picked from suppliers and the market, delivered the very same day ensuring it is as fresh as possible “our clients tell us that the produce lasts at least twice as long as supermarket produce” Local Suppliers. Supporting local growers and businesses, since the start we have been putting together a supply chain of exceptional local produce. Our free-range eggs, cheese suppliers, honey producers and all other suppliers come from within a 40-mile radius of our office. We are working on making sure that we find a good supply from farmers in our local area and will continue to add as many fresh products grown and picked locally as we can. Charity. Each and every week we have been donating all of the fresh produce that is left at the end of our deliveries to the local food banks, they are supporting families in the local areas. This means that we have very little wastage, but also means that we can support our local communities with the help of all of our customers. Customer service. Our background is all about customer service and we have brought that ethos across into this business, we do not accept second best in product or the service that we deliver to our customers, and will rectify any issue swiftly and in person. We are not afraid to ask our customers for feedback and if anything needs changing or exchanging then we make sure it happens. All of the above means that the freshness of our produce, the ethos of the business and the local links make for an excellent overall service and we would love to welcome you to our growing customer base, give the service a try you won’t be disappointed.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.7

All reviews

(46)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to deal with

Website is easy to use. Excellent selection of produce. Delivery service is first rate and always delivered with a smile.

February 7, 2022
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Reply from Deliverfresh

Thank you so much for your lovely review I will pass your comments onto our delivery team. See you soon. Team Deliver Fresh

Rated 5 out of 5 stars

Again more excellent produce from local suppliers

Another great week of really garden fresh vegetables delivered, especially the leeks!
Sue Joyce

February 5, 2022
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Reply from Deliverfresh

Hi Sue, the leeks were quite something this week weren't they, thank you for you review, always a pleasure delivering to you. Team Deliver Fresh

Rated 5 out of 5 stars

Wonderful produce

Wonderful produce.
Excellent service.
Couldn’t be happier

February 5, 2022
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Reply from Deliverfresh

Hi Katy, thank you for your custom we are so happy that you are enjoying our service and produce, we couldn't be more happy either! Team Deliver Fresh.

Rated 5 out of 5 stars

I look forward to Thursday mornings

Our delivery has just arrived. Such personal service. The website is easy to follow and informative. We get regular emails updating us on offers and discounts. Everything is so professional and a throughly professional service. Not forgetting all the produce of course which are ace.

February 3, 2022
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Reply from Deliverfresh

Rosemary, you are so kind with your words and your wonderful reviews, thank you for your custom as always, we love delivering to you. See you soon.

Rated 5 out of 5 stars

Excellent produce and service.

I can wholeheartedly recommend this company. The produce is very fresh and, wherever possible, locally sourced. The fruit and veg are vastly better than the equivalent supermarket offerings and the company offers a wide range of fruit, veg, dairy, bakery, pasta and other produce from which the customer can select exactly what they want and in what quantities each week. Nearly everything arrives in biodegradable packaging - paper bags. The staff are reliable, friendly and always willing to oblige. I have been with Deliverfresh from when they started, in the first Lockdown, and have had a weekly delivery ever since. They are an excellent company.

January 29, 2022
Unprompted review
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Reply from Deliverfresh

Wow! thank you Penny for such an amazing review, we are so happy to read your words and are delighted that you are a very happy customer, its always a pleasure delivering to you and we thank you so much for your continued support. See you soon, Team Deliver Fresh

Rated 5 out of 5 stars

Fantastic delivery service with a great…

Fantastic delivery service with a great selection of fresh goods. The quality is superb and I look forward every week to our delivery.

January 25, 2022
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Reply from Deliverfresh

Thank you ST for your review, it a pleasure delivering to you every week, thank you for your support over the past few years.
Team Deliver Fresh

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