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DGP Energy  Reviews 1,514

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TrustScore 4.5 out of 5

4.7

Energy Supplier
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and polite manner, making interactions pleasant and efficient. Many people highlight the excellent customer service, appreciating the understanding and clear communication from representatives, which often leads to stress-free resolutions. Consumers frequently mention competitive pricing and good rates, with many renewing their contracts due to the company's ability to offer favorable deals and a straightforward renewal process. However, some customers also noted that the company can be aggressive in pursuing renewals and may not always offer their best prices upfront, requiring careful comparison. A few other people also felt that communication with some call center representatives could be challenging.

What people talk about most

Price

Users describe positive interactions with price, often highlighting competitive rates and good deals for... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being polite,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Subscription

People report positive experiences with subscription renewals. Many customers praise the straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have dealt with DGP for 5 years and find their staff very knowledgeable and helpful. Their administration is also very good with monthly invoices arrive via email on the correct day. We have recently... See more

Rated 5 out of 5 stars

It was an overall good experience with DGP. They gave us the good quotes for the electricity. Especially guy named Ibrahim was really helpful throughout the switch as British Gas (previous supplier) w... See more

Rated 5 out of 5 stars

Thank you very much. I have to say that I have been very impressed with your customer service since I took on the role of treasurer for this charity account earlier in 2025. You have shown a hig... See more

Rated 5 out of 5 stars

Just signed up for another year for the same price as my current contract. Hoping for a bit cheaper price but after looking online they were very competitive and still a lot cheaper then the last com... See more

Company details

  1. Energy Supplier

About DGP Energy

Written by the company

Delta Gas and Power Ltd

We guarantee that we can reduce your energy bill.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company

Great company , have enjoyed working with them and over the last 6 years , they are fair and reasonable.

Lance

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Good prices

Spoke to Rahul and he gave us really good prices for our electricity. Very polite and easy to deal with. He made the process very easy.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Achieving five-star reviews are part of DGP's shrewd strategy. Don't fall for it.

Look! All ratings here are either 1-star or 5-star. Anything strange about this? The reason is that DGP bribe their customers, saying "Ok, we'll let you off this fine if you give us 5 stars." No joke.
My father is 88 years old. DGP has been tangibly detrimental to his health, giving him nightmares and stress with their daylight robbery. It surely won't be long until Ofgem closes them down.
Do not touch this company with an Eiffel Tower-sized barge pole.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Just renewed our contract and we have been with DGP for 5 years now, I am happy to recommend.

February 24, 2026
Unprompted review

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