Deluxepartyware Reviews 1,206

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered beaded plastic dinner and side plates along with beaded plastic silver coloured cutlery. Great design, reasonably priced and arrived promptly. The only criticism was the delivery charge which... See more

Rated 1 out of 5 stars

Too flimsy told them they said they will give 10 percent refund sent that took a screenshot and cancelled the refund from there end

Company replied

Rated 5 out of 5 stars

Your customer service is exceptional. I had queries about the website and your employee was super helpful over the phone. The plates and cutlery arrived fast and in perfect condition. The tables l... See more

Rated 5 out of 5 stars

Had an amazing experience with this company Ordered some charger plates for the cheapest price I’ve seen. They arrived in the uk within 5 days from the time I placed the order. The order was track... See more

Company details

  1. Party Store

Written by the company

Deluxe Partyware is een wereldwijde ontwerper en verkoper van super premium herbruikbare tafelsettings, barware en serveerware. Sinds 2001 zijn wij de leverancier bij uitstek voor detailhandelszaken, horecabedrijven, cateringbedrijven en feestverkopers. Met bijna twee dozijn exclusieve ontwerpen en een aantal innovaties in materiaal en productie, zet Deluxepartyware een nieuwe standaard voor het dekken van een elegante tafel. Deluxe Partyware valt op met exclusieve patronen en stijlen die uw party naar een hoger niveau zal brengen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Too flimsy told them they said they…

Too flimsy told them they said they will give 10 percent refund sent that took a screenshot and cancelled the refund from there end

April 28, 2026
Deluxepartyware logo

Reply from Deluxepartyware

The refund was processed successfully.
Since it's processed through Shopify Payments, it typically takes 3–5 business days to appear in the customer's bank — so it should be arriving right about now or very shortly.
If the customer still doesn't see it, here's what to suggest:
• Check their bank statement carefully — it may appear as a pending credit
• Contact their bank or card issuer directly, as some banks take a bit longer to post credits

Rated 5 out of 5 stars

Great designs in plastic dinnerware

Ordered beaded plastic dinner and side plates along with beaded plastic silver coloured cutlery. Great design, reasonably priced and arrived promptly. The only criticism was the delivery charge which was expensive, but that said it was coming from Europe.

April 27, 2026
Rated 2 out of 5 stars

Very thin material for that price

Very thin material for that price. But very fast delivery. Not order again. I thought I could use it more than one time, but quality is disappointing.

March 4, 2026
Deluxepartyware logo

Reply from Deluxepartyware

Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations. Our products are made from strong and durable materials; however, perceptions of thickness may vary from person to person. Customer satisfaction is very important to us, and we truly appreciate your feedback. Please feel free to contact our customer service team so we can help find a suitable solution.

Rated 5 out of 5 stars

Had an amazing experience with this…

Had an amazing experience with this company

Ordered some charger plates for the cheapest price I’ve seen. They arrived in the uk within 5 days from the time I placed the order. The order was tracked and updated regularly. I will 100% recommend this company

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning items

Stunning items. Delivered in the time frame given and when contacting customer service for a small issue it was dealt with immediately.
I highly recommend this company and will be using them again and again.

May 28, 2025
Rated 3 out of 5 stars

Good service but insufficient description

Unfortunately, although the service was extremely good, the description of the item was misleading. There was not enough information provided so what I assumed I was buying was not what I wanted.

Although there is a returns policy, I did not want to pay for postage so I'm going to keep it even though it is of no use to me.

August 10, 2025
Rated 5 out of 5 stars

Amazing after sale service

Amazing after sale service. For some reason, the parcel delivery failed with UPS but the owner was so kind to do all the follow up with UPS and finally re-sent at no cost for me a new parcel that arrived just in time for my party. Thank you so much, I will definitely order again at Party Deluxe. Laurence

June 26, 2025
Rated 5 out of 5 stars

Excellent

Initially emailed the company with queries about shipping to the UK, received a response very quickly.

Kept up to date with shipping, updates via UPS on where order was and when. Ordered arrived packaged really well.
A product I have struggled to source in the UK for anywhere near the price.

June 1, 2025
Rated 5 out of 5 stars

Fantastic service and goods

Your customer service is exceptional. I had queries about the website and your employee was super helpful over the phone.
The plates and cutlery arrived fast and in perfect condition.
The tables looked gorgeous and I'm referring you to many in our community.
Well done!

May 18, 2025

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