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DENTAKAY DENTAL CLINIC - Şişli Reviews 265

TrustScore 4 out of 5

4.2

23 Temmuz Sokak 9, 34394 Şişli, İstanbul, TR


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See what reviewers are saying

Rated 5 out of 5 stars

Was apprehensive about going down the road of going to turkey to get my teeth done but I cannot fault the organisation and the top service received at Dentakay. From organising the flights the accommo... See more

Rated 5 out of 5 stars

Everything was top quality , from hotel to pickup drop off , the dental treatment I received was excellent , I can’t thank dentakay enough , I’m so happy with my new smile !

Rated 5 out of 5 stars

My experience with Dentakay was very positive. They took very good care of me as during the process I had to stop the treatment due to my blood pressure rising and they were very precautious, understa... See more

Rated 1 out of 5 stars

‼️AVOID,AVOID, ITS TIME WE START LETTING CLINICS LIKE DENTAKAY TAKING OUR MONIES AND NOT KEEPING UP TO THEY SIDE WHEN IT COMES TO WARRANTY, PLEASE AVOID THIS COMPANY AT ALL COST. DONT FALL FOR THE... See more


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Implants Periodontist
  4. Dentist
  5. Denture Care Center
  6. Teeth Whitening Service

Written by the company

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry. A technologically first-class clinic, we offer dental solutions of top-notch quality in a modern and luxurious setting. With “We make you smile” as our motto, we have expanded our footprint globally, crafting smiles all around the world. Alongside our branches in Istanbul, we now proudly serve patients in Ankara and Antalya. Further extending our reach, we are excited to introduce our Dental Tourism Consultation Office in London, providing expert guidance and personalized dental consultations. Additionally, our newest branch in Riyadh has added yet another dimension to our commitment to excellence in dental care.

Dentakay Dental clinic

Written by the company

A natural new smile crafted individually for you!

Contact info

Get your free dental consultation!

Get a treatment plan directly on WhatsApp!

4.2

Great

TrustScore 4 out of 5

265 reviews

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Rated 5 out of 5 stars

My experience with Dentakay was very…

My experience with Dentakay was very positive. They took very good care of me as during the process I had to stop the treatment due to my blood pressure rising and they were very precautious, understanding and professional. I really recommend them 100%

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Was apprehensive about going down the…

Was apprehensive about going down the road of going to turkey to get my teeth done but I cannot fault the organisation and the top service received at Dentakay. From organising the flights the accommodation and transport to and from the clinic was excellent. The doctors, nurses and staff at the clinic were very helpful and supportive all the way through. Would highly recommend to anyone thinking of doing this.

June 27, 2026
Rated 5 out of 5 stars

The staff was nice and polite

The staff was nice and polite. I’m proud to choose Dentakay.

June 23, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Ms. Zenabu,

We are so glad you chose us. Thank you for your kind words about our team.

We wish you all the best!

Warm Regards,

The Dentakay Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 10/10 Experience with Dentakay…

⭐⭐⭐⭐⭐ 10/10 Experience with Dentakay (So Far)

So far, I would rate my experience with Dentakay a 10/10, with just a few comments for improvement.

First, the communication with the clinic before my trip to Turkey was excellent. They responded to all of my questions promptly and thoroughly. I never felt pressured into any treatment, and they never tried to push me into making decisions I was not comfortable with.

When I arrived in Turkey, everything was very well organized. Transportation to and from the airport, as well as between the hotel and the clinic, was arranged perfectly. Communication was handled through WhatsApp, where they kept me informed about my appointments, notified me when the driver was on the way, and provided updates throughout my stay.

The clinic itself is beautiful, modern, and exceptionally clean. They offer complimentary water, coffee, and free Wi-Fi, which made every visit comfortable and pleasant.

Most importantly, I am very satisfied with my treatment so far. My dentist, Dr. Sila, and her assistant, Jeren, have been absolutely amazing. They genuinely care about their patients and make sure you do not leave the clinic feeling uncomfortable or dissatisfied. They went above and beyond to help me achieve the smile I wanted, carefully discussing options and making adjustments whenever needed.

I would highly recommend Dr. Sila to anyone considering treatment at Dentakay. She is professional, attentive, respectful of her patients’ opinions and preferences, and always prioritizes patient comfort. She listens carefully and works with you to achieve the results you want rather than simply telling you what to do.

The translators and patient coordinators were also excellent. They made sure all of my questions and concerns were addressed and helped facilitate communication throughout the entire process.

The only area where I believe improvement is needed is communication between the different doctors and departments within the clinic, especially for patients with medical conditions, allergies, or complex medical histories. I often found myself needing to explain my situation repeatedly to different doctors to ensure everyone understood my medical background and treatment requirements. While everyone was professional and helpful, better internal communication would make the experience even smoother.

My advice to future patients is to bring a complete list of medications, clearly communicate any allergies or medical conditions, and make sure each doctor involved in your treatment is aware of them.

Overall, my experience with Dentakay has been outstanding. I am looking forward to returning for my second appointment and completing my treatment. Based on my experience so far, I would confidently recommend Dentakay to anyone looking for high-quality dental treatment in Turkey.

June 9, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Ms. Alsabeh

Thank you for taking the time to share your wonderful and detailed review!

We are delighted to hear that your experience has been so positive, from the communication before your trip to the organization of your stay and, most importantly, your treatment. Your kind words about Dr. Sila, Jeren, and our patient coordinators mean a great deal, and we will be sure to share your compliments with them.

We also appreciate your constructive feedback regarding communication between departments. Comments like yours help us continue improving the experience we provide to all our patients.

Thank you for your trust and recommendation. We look forward to welcoming you back for your second visit and completing your smile journey!

Warm regards,

The Dentakay team

Rated 5 out of 5 stars

The whole experience was amazing

The whole experience was amazing. I cannot thank everyone involved with my treatment I had a lot of work done and walked away with an amazing smile. Everyone was so nice and understanding as I was scared of dentists back home but now dentakay has made me change my mind it was very easy to get done.

June 1, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. Graham,

We're so happy to hear your experience was amazing and that we could help you overcome your fear of dentists. Thank you so much for your kind words about our team, we will make sure to covey it to them!

We truly appreciate your trust and wish you all the best with your new smile.


Warm Regards,

The Dentakay Team

Rated 5 out of 5 stars

The best great experience from start to…

The best great experience from start to finish my teeth are amazing

June 16, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. Peter,

We're so glad you had an amazing experience with us. Thank you for your kind words!

We truly appreciate your trust and wish you all the best with your new smile.


Warm Regards,

The Dentakay Team

Rated 1 out of 5 stars

i had my implants done on this clinic…

i had my implants done on this clinic on istambul and i can't say ow dissapointed i am ... after they charge you in ponds exantly the same sum like in dolars and they see you distress they changend on my contract from emax crowns that i op in with zirconium ones. i sayed ok, my bad i didn't chacked last page of contract . BUT THEY are insisting to pay the same price like for emax but for zirconium wich zirconium is cheaper with over 1000 for 24 crowns . reviews are done before finishing the teeth as they are insisting like forcing you. and now i understand way you see on theyre site just positive ones.... CUSTOMER SERVICE AFTER you give them the money .they are thinking they can joke with our money and time how they want . they are insisting to come on the time that they want after i let them know from begening that i can't then as i have a job . after i contact other clinic to finish the job on my teeth and they refuse to give all my data , x-rays and photos to them when is about my data and they should do my requesst as i payd for them.those was included on my price.... SERIOUSLY AVOID THIS CLINIC .....

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

For those like me, skeptics, who look for a lot of information before making a decision, I recommend this clinic with a lot of confidence. It is a large, serious, very well-equipped clinic, where each client is the center of attention. All the services were impeccable. The doctors are specialized in different fields so that for each procedure you go to the doctor who is a specialist in that. This shortens the time a lot. The doctor who did my all new teeth was Erdinçi Deniz, to whom I thank. Taking into account the particularities of my teeth, with extremely many irregularities, the result was beyond my expectations. Thanks to Dr. Erdinçi Deniz for redefining my smile.

June 11, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Ms. Paula,

We are so pleased to hear that your experience with us exceeded your expectations! It's wonderful to know that our specialized doctors and meticulous approach made such a positive impact on your smile.

Thank you for your trust in our clinic, for your kind words and appreciation.

We wish you all the best with your new smile.


Warm Regards,

The Dentakay Team

Rated 5 out of 5 stars

The doctor and her staff were…

The doctor and her staff were excellent, They made it easy for me to know exactly what they are doing (with the help of my wonderful translator) and really cared about how it turned out. Really love my smile now and it’s all because of Dentakay.

June 14, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. Kelle,

We are so happy to hear about your excellent experience with our team and translator. Thank you for your kinds words about our team, we will make sure to convey it to them!

Knowing you love your new smile is wonderful! Thank you for your trust in our clinic and we wish you all the best.


Warm Regards,

The Dentakay Team

Rated 4 out of 5 stars

Not quite 5 star but close.

Overall I had a pleasant experience this week and would recommend to others. The communication on transfers has been great throughout my stay with text messages promoting pick ups and appointments. The Polat renaissance included in the package was lovely which included breakfast, dinner and 1 soft drink. Other services are not cheap so keep this in mind. The flight was booked and arranged by the clinic leaving me
Little to do which with a very busy home life this was helpful.

All staff are very friendly and you are quickly seen on arrival where X-rays and images are collated. You are seen by your dentist where a thorough inspection takes place. You are then taken to a consultation room where your treatment plan and costs are discussed. It’s quite evident that most patients recommended treatment is more than they were originally quoted. I ended up paying for my treatment which was quite a lot over my original quote but the evidence was provided which was evident when shown. However not all the treatment was needed and I received a refund on the parts I didn’t need reducing my overall bill. Don’t expect to pay exactly what you were quoted as X-Rays and investigation will show a lot more than mobile phone pictures so if you only have the money you were quoted defer your visits and ensure you have a little more money just in case. It’s not something you want to do half hearted and you want to ensure you get the best treatment you need and not partial because it’s all you can afford.

The dentistry I received was first class and when waiting for my treatment I didn't hear anyone state otherwise and those at the hotel were all happy with their new teeth. When I was in the chair I felt looked after and although it wasn’t a pleasant experience that’s just because I don’t like the dentist and why I’m here anyway. My dentist was lovely throughout and it put me at ease that she was chatting to the nurses in a calm manner. I’ve seen other reviews where patients didn’t like this but remember we have come to another country for dentist work and the least we should expect is for the staff to converse in their own language.

The clinic is fairly remote with a couple of shops and local restaurants nearby. Something I am fine with personally is the wait.l but it did affect others. There is no doubt that there’s a fair bit of waiting round so please plan for this. Take a book or music to keep yourself occupied as you may have to wait. The clinic is busy but at the end of the day it’s a business but there is plenty of seating inside and out and you just need to remain patient. There is no exact time on dentistry so if the person before you takes longer then what can you do. I had seen some complain about this which I found pointless and rude. There are times your not quite sure what’s going on but staff are friendly and on hand to help so be polite and ask if you are frustrated.

After my first day I learnt there was an inclusive cafe on site which is handy when passing the time and the caramel iced coffee was very nice. Had I not been told by another patient I wouldn’t have known it was there and on day 1 I was very thirsty and didn’t know where to go.

My best piece of advice is do your homework and know what colour teeth you want before treatment. I was anxious from the start and at the end of the day it’s a business and you can’t take forever on choosing your options. I had 4 wisdom teeth out, 2 root canals and 2 implants and then asked to choose the colour of my new teeth. Although I wasn’t rushed I was in quite a lot of pain and didn't feel equipped to make the best decision and later in the eve realised I’d made the wrong choise in colour. However I raised my concerns via text and was called back to the clinic the next day where I was able to double check and change my colour. This was a little lucky as it was late when I chose but still great I was able to change as it’s a big thing and you don't want to walk out with teeth you are not happy with. In hindsight I would have done this prior to treatment but there could also be some consultation from the outset about this, possibly putting some colour charts around the seating area and other dentist information for clients to look at.

It’s going to take me a while to get used to my new teeth but they look amazing and I’m very happy. Had the process been a little more organised and communications around the wait time and why been explained my rating would have been 5 star. However I also appreciate why this is the case because it is busy and patients are coming and going all day and the “business” is a testament to their work and results.

If you are thinking of coming to Turkey for new teeth do your homework and reach out those who have already been which is what I had done. I’ve been in Istanbul 7 days and not heard a single bad comment about the dentistry which is the main reason we come.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I can't thank Dentakay enough the staff…

I can't thank Dentakay enough the staff were amazing everything they said they would do they did I would recommended Dentakay to anyone thinking about having their teeth done I'm over the moon with the outcome I walked in to the clinic my mouth a mess and how I've walked back out again looking like has amazed me and gave me my confidence back, thank you Dentakay

May 11, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. James,

We're so happy to hear that our team exceeded your expectations and that you're over the moon with your new smile! It's wonderful to know we could help restore your confidence. Thank you for your kind words, trust and recommendation!

Warm Regards,

The Dentakay Team

Rated 5 out of 5 stars

I have had an absolutely satisfying experience

I have had an absolutely stellar experience,Finding dental care that earns the praise of excellence. I have been in medical and entertainment industry over 30 years in Los Angeles, California Beverly Hills, West Hollywood Westwood, Santa Monica, Los Angeles, and more and I can tell you that all service including dental care is performed on the highest levels during entire stay I had no questions or concerns during all procedures and or follow up care transportation and stay all at reasonable cost even for me coming from far away trust me it’s worth it. I’m very happy with results.I highly recommend dental services by . DENTAKAY DENTAL CLINIC Thank you very much and good luck Momo LA CA USA

May 19, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. Momchilo,

Thank you for your wonderful feedback. We are delighted to hear that your experience with our dental care was excellent and exceeded your expectations, especially given your extensive background in the industry. It's fantastic to know that our services met your high standards. We are so pleased you are happy with the results.

Thank you for trusting Dentakay, and we wish you continued happiness and confidence with your new teeth!.

Warm Regards,

The Dentakay Team

Rated 1 out of 5 stars

‼️AVOID,AVOID

‼️AVOID,AVOID, ITS TIME WE START LETTING CLINICS LIKE DENTAKAY TAKING OUR MONIES AND NOT KEEPING UP TO THEY SIDE WHEN IT COMES TO WARRANTY, PLEASE AVOID THIS COMPANY AT ALL COST.
DONT FALL FOR THE LIES,AFTER THE WORK IS DONE AND YOUR MONIES IN THEY HAND,YOU IN TROUBLE IF ANYTHING GOES WRONG ,YOU WILL GO IN CIRCLES WITH THEM AND STILL GET NO WHERE.
‼️AVOID ANYONE THERE NAME ROKIA(Rokia) AVOID THEM ALL,DON'T WASTE YOUR MONEY..WISH THERE WAS A ZERO STAR TO GIVE!!! 🤬🤬🤬😡

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Had a lovely stay at the hotel…

Had a lovely stay at the hotel provided.
The staff are very friendly and always there to help you with anything you need 24/7.
Room was immaculate and very comfortable. Shower was nice and powerful.

June 6, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. John,

We are so glad you enjoyed your stay with us! We appreciate your kind words about our staff. Thank you again for your trust.

Warm Regards,

The Dentakay Team

Rated 5 out of 5 stars

Excellent service…

Admin were very clear about my treatment . The pick ups were on time and was given updates on their arrival felt safe at all times .The dentists were very friendly and professional. I was very pleased with the dental treatment I received and would definitely return in the future 😀 😊

June 3, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Imelda,

We're so glad to hear about your positive experience with us! It's wonderful that our team provided clear information and professional care. We appreciate your kind words about them and we will make sure to convey your comments.

We appreciate your trust and would be happy to welcome you again in the future.

Warm Regards,

The Dentakay Team

Rated 2 out of 5 stars

The payment people are to pushy and…

The payment people are to pushy and throw things at you knowing your in different country and pressure you into paying all cost upfront. I didn't do this as I wanted results.That is way I am not on they videos.

May 30, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Mr. Gareth,

Thank you for your feedback with us.

We are sorry to hear that you felt uncomfortable during the financial discussions surrounding your treatment.

Our intention is always to ensure that patients receive clear information regarding treatment plans, associated costs, and available payment arrangements so they can make informed decisions at their own pace. We appreciate that each patient has different preferences when it comes to discussing financial matters, and your comments were shared with the relevant teams to help us improve the way we communicate.

We wish you continued health and satisfaction with your treatment results.

Kind regards,

Dentakay Team

Rated 5 out of 5 stars

Implants.

I was missing 8 teeth that have been removed over a 20 year period and the rest were beginning to suffer damage, I settled on using Dentakay after much research as the only real complaint seemed to be that the treatment plan had changed for people on arrival and full examination (mine did as well but I was warned)

The communication was excellent, all travel (hotel, flights and transport) was organised efficiently and ones happy with everything provided,

The clinic it’s self was clean, all the staff were professional, the process was clearly explained all the way along, and the outcome of the treatment has been excellent so far (I’ve had the first of two required visits).

May 29, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear Chris,

Thank you for sharing your experience and for choosing Dentakay after conducting such thorough research.

We are delighted to hear that you felt well-informed throughout your journey and that our communication, travel arrangements, and patient support met your expectations.

We also appreciate your understanding regarding treatment plan adjustments. As you mentioned, while preliminary assessments provide a good indication of the required treatment, the final treatment plan can only be confirmed after a comprehensive clinical examination and diagnostic imaging at the clinic. Our priority is always to recommend the most suitable treatment based on each patient's individual needs and oral health condition.

It is wonderful to know that you found our clinic clean, our team professional, and the treatment process clearly explained at every stage. We are especially pleased that the outcome of your first visit has been positive and that your treatment is progressing well.

Thank you again for your trust and kind words. We look forward to welcoming you back for your second visit and completing your smile transformation.

Kind regards,

Dentakay Team

Rated 1 out of 5 stars

I had my teeth done at your clinic in…

I had my teeth done at your clinic in 2023, and since then I have had to come back almost every year because teeth keep breaking. So far, nearly 8 teeth have broken, which is completely unacceptable.

I have several friends who had their teeth done at other clinics in Turkey, and none of them have experienced even a single broken tooth. Meanwhile, I constantly have problems and have to spend a lot of money traveling back to your clinic every time something breaks.

Honestly, it feels like the only thing you care about is getting good reviews after the treatment. Despite my bad experiences, I have always written positive reviews and even recommended several new customers to your clinic. Still, I continue to receive poor treatment and terrible service.

The only time I felt valued as a customer was before I paid. Now, even basic service like airport pickup is no longer offered.

I was promised a guarantee on my teeth, yet it still costs me money every time repairs are needed. This is extremely disappointing, and I truly feel let down by your clinic.

May 5, 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear JS,

We are truly sorry to read about the experience described in your review, as the level of service mentioned does not reflect the standards we provide to our patients.

Following your review, we requested additional information in order to locate your records and investigate the concerns raised. However, based on the details you provided, we have unfortunately been unable to identify you within our system. The phone number shared appears to be incomplete, the email address is not registered in our database, and only a first name was provided. As a result, we have been unable to verify your identity and review your case appropriately.

If you have received treatment at our clinic, we kindly ask you to contact us directly and provide your full name, registered phone number or email address, and, if possible, your patient ID or treatment dates. This will enable our team to review your records thoroughly and address your concerns properly.

We value genuine feedback, as it helps us understand our patients' experiences and continuously improve the quality of care we provide. Additionally, if you are a patient of our clinic, your dental treatment is covered under our warranty policy, and we encourage you to contact us so that we can assess your situation accordingly.

Patient satisfaction and aftercare remain important to us, and we are committed to supporting our patients within the terms of their treatment plans and applicable guarantees. We would appreciate the opportunity to clarify the situation and assist you further once we are able to identify your case.

Kind regards,

Dentakay Team

Rated 5 out of 5 stars

My experience with dental care in Istanbul

I was treated very well. My questions were answered and the treatments went better than I would have dared to expect.

May 20, 2026
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Reply from DENTAKAY DENTAL CLINIC - Şişli

Dear M-L Piri,

We're so glad to hear your experience exceeded expectations and your questions were answered. Thank you for your kind words!

Warm Regards,

The Dentakay Team

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