Dental Excellence UK Reviews 441

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and ability to make them feel comfortable and at ease, even during potentially stressful procedures. Many highlight the exceptional service, noting that the team goes above and beyond to ensure a positive and smooth experience. People frequently mention the high quality of work and the detailed explanations provided, which instills confidence in the treatment plans and results. The user experience is often described as excellent, with many appreciating the personalized attention and the welcoming atmosphere. Reviewers are particularly impressed with the staff's ability to alleviate anxiety, making dental visits a positive experience. The quality of the treatments, from veneers to root canals, is consistently lauded, with many consumers expressing delight over their new smiles and improved oral health. The company's commitment to patient comfort and satisfaction is a recurring theme, with numerous individuals noting the staff's patience, understanding, and willingness to accommodate their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the incredible care and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their journey... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality equipment and professional... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more

Rated 5 out of 5 stars

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her wo... See more

Rated 5 out of 5 stars

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay... See more

Rated 5 out of 5 stars

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional

As always professional honest and best quality staff. Seen fast, fixed broken crown in less than an hour, would recommend to anyone

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

Really nice people I sore Adam the…

Really nice people I sore Adam the dental guy he made me feel very comfortable and he was impeccable polite only down side very very expensive but let’s have it right since 2020 the UK has near doubled in price on everything so not really there fault.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Top draw dentistry

I have left reviews in the past and my experience today is unchanged which is that Craig is a superb dentist and, as important, a real gentleman. He listens to what you say and gives you all the time you need. He communicates with you during the procedure asking how you are managing, which I think makes it much easier for the patient, and his knowledge and technical ability are excellent. I never have any anxiety at all when I come to see him. I would also like to mention Beth who is an extremely capable and knowledgeable nurse as well as being so pleasant. I really wouldn't consider going anywhere else at all.

Just one humorous comment about your email. I'm not sure if it's a good idea to say to patients seeing a dentist that you can't wait to see them again. Perhaps add 'but hopefully not too soon!' 😊

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of attending the…

I had the pleasure of attending the Dental Excellence clinic in Pembroke today
I met Naomi and PK who looked after me and made me feel welcome and comfortable. The initial procedure of root canal was carried out with great skill and care towards me. These people are very special to me because they care. Dental procedures have always been a dread to me, until today.
That said, we flew through the paperwork and subsequent procedure. May I bless these special people and hope that the NHS will accept me as a patient of their brilliant clinic. Thankyou so much for making me feel welcome. You made a friend today.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

A Class Experience With Dr. Robbie Hughes

There are many dentists out there, but when it comes to detail, care, and genuine attention, there is only one, Dr. Robbie Hughes. His attention to detail is unbelievable. He understands you, takes you on a journey, and makes sure you look and feel your best. His staff are extremely professional, and the service truly reflects the name Excellence Dentistry.

The price was also very good compared to what I’ve heard elsewhere, and you genuinely feel important when you’re in his clinic. It’s one of the largest clinics I’ve seen, and everything you need is under one roof, you don’t have to go anywhere else. Everything is taken care of in one place.

Now I understand why footballers, celebrities, and leaders who have no time to waste choose Dr. Robbie Hughes. He understands this industry extremely well and offers a level of service that no one else can match. Your smile and your teeth are too important to trust to just anyone, and Dr. Robbie Hughes is the person you can trust.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Comfortable throughout

Comfortable throughout, well advised and left feeling confident in the service I received.
Zarmina & Evie are a good team, would recommend them both to anyone! Zarmina also left a beautiful job so 10/10 from me.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Best dentist

What an experience, never had so much knowledge given to me, about my teeth, and basically my whole mouth, would highly recommend this dentistry and particularly Craig, he is so full of information, dont think there is nothing he doesnt know, so if you have any problems go and see Craig definitely.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

had a really positive consultation…

had a really positive consultation today with rob and his team. I was very impressed with their confident and ability to meet my needs.

i've been recommended to other Dentist that I wasn't impressed with
Dental excellence was great

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I saw Oby and Evie today to check on a…

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay throughout. I had a difficult filling to remove but they did it as quickly as possible and joked the whole time so I felt comfortable. Thankfully didn't need a root canal and the appointment couldn't have been any more successful or smooth - thank you both :)

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Best Team. Best Technology. Amazing Result.

I have a new, perfect smile thanks to the amazing team at Dental Excellence UK. Today is the perfect day to write this review as I have reached the end of my journey with a brand new smile that I am beyond delighted with.
At 65 years old with teeth falling out and some teeth already on dentures, I wanted to get the best denture treatment possible and Dental Excellence UK was recommended to me.
On my first appointment I was warmly welcomed by the wonderful implant nurse Leanne who has supported me with her experience, expertise and genuine care and attention throughout the whole process. After being told 12 years ago that implants were not possible due to lack of bone, I found out that it was actually possible for me to have them in both my top and bottom jaw.
From start to finish, every single member of the team have been fantastic, from the welcome at reception to the specialist dentists and nurses who have looked after me. A big thank you to Robbie, Dr Chani and Leanne for giving me the confidence to go ahead and embrace the amazing techniques and technology that I feel so privileged to have had. I look and feel like a new person thanks to this life changing treatment.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant consultation high spec…

Brilliant consultation high spec systems and equipment went into great detail on my gum health , bone health and teeth health the dentist only recommend what I needed went through everything with me
what was amazing I paid more for work on my teeth from my usual NHS dentist ,when I received my dental plan from this dental practice it was way more cheaper 😊go see the web site it’s unreal wish I found this place years ago

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Dr. Alex at Dental Excellence Liverpool. From start to finish, she was incredibly professional, knowledgeable, and genuinely caring. She explained everything clearly and made me feel completely at ease throughout my treatment.

A special mention also goes to her dental nurse Lydia, who was equally fantastic, friendly and reassuring, . Together, they make a brilliant team and create a calm, welcoming atmosphere.

Highly recommended!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Charlotte and Lauren today made my…

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home to keep on top of my gum disease and lauren scanned my mouth perfectly without causing my TMJ to be painful like usual. Thank you again ladies xx

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Composite veneers Dr Harrison

I had an appointment for composite veneers which was the best experience with Dr Harrison and Evie. I had composite bonding done previously at a different clinic and wasn’t happy with the result and was nervous to try again but I am so glad I found dental excellence. Dr Harrison is a perfectionist and takes time to walk you through each step of the appointment ensuring I was happy throughout! Lovely experience all the way through and left with my dream smile I couldn’t have asked for better! Highly recommend would never go anywhere else

November 11, 2025
Unprompted review

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