Dental Excellence UK Reviews 441

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and ability to make them feel comfortable and at ease, even during potentially stressful procedures. Many highlight the exceptional service, noting that the team goes above and beyond to ensure a positive and smooth experience. People frequently mention the high quality of work and the detailed explanations provided, which instills confidence in the treatment plans and results. The user experience is often described as excellent, with many appreciating the personalized attention and the welcoming atmosphere. Reviewers are particularly impressed with the staff's ability to alleviate anxiety, making dental visits a positive experience. The quality of the treatments, from veneers to root canals, is consistently lauded, with many consumers expressing delight over their new smiles and improved oral health. The company's commitment to patient comfort and satisfaction is a recurring theme, with numerous individuals noting the staff's patience, understanding, and willingness to accommodate their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the incredible care and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their journey... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality equipment and professional... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more

Rated 5 out of 5 stars

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her wo... See more

Rated 5 out of 5 stars

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay... See more

Rated 5 out of 5 stars

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Alex and her lovely assistant saw me as…

Alex and her lovely assistant saw me as an emergency and made the necessary time to diagnose the issue , explain the options and most importantly do the necessary work with huge expertise . They were reassuring throughout and made a difficult procedure as comfortable as it could possibly be. Top notch in every respect.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly can't thank Alex enough

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her work is absolutely flawless and she's completely restored my confidence. She's so professional, caring, and takes the time to make sure everything is perfect. I finally feel proud of my smile again. I wouldn't trust anyone else!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am not a fan of the dentist and when…

I am not a fan of the dentist and when I mean that it’s all the equipment from the chair to the drills. Adam was my dentist today Adam made me feel relaxed as I could be, talking to me and explaining as he went along. Thanks so much and I will be returning. Thank you Adam and team.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great staff, keep it up!

Better late than never - I usually would travel to Liverpool but I think I was one of the first customers at the new Chelsea branch back in May. The guys were amazing, friendly and welcoming. The service was great and I enjoyed my time! Looking forward to going back when I need to!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Craig Dewdney…

Excellent service from Craig Dewdney always takes time to explain thoroughly with as much detail as I want about my plan.
I find Craig's approach to my dental plan organised & clear.
Craig's manner is very caring, empathetic & calming , with the help of lovely Beth his assistant it always makes for a pleasant, relaxed appointment for me.
Still in the middle of a long treatment so far so good Thankyou !
I would also give a mention to the reception staff here always cheery
& welcoming.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

I have been having treatment for a couple of months now and what can i say but Amazing work by Craig and his dental nurse Beth, Craig explains step by step with as much information he thinks relevant to the treatment, I have never felt so comfortable in a dentist as I do with Craig and Beth they are the best at what they do and are genuinely lovely people, I would highly recommend to anyone !

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

The best about!

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them, Craig especially is the sweetest man ever, he would offer advice but NEVER pushy, he made me feel so comfortable and welcome. I would recommend him to anyone. And a little mention for Beth his dental nurse who is a legend. So pleased with the procedure start to finish.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience with this company

Awful experience with this company. I have paid for a service back in March that I didn’t go ahead with and have awful trouble and feel like I am having to beg for my deposit back. With numerous attempts messages calls and emails I still haven’t recieved £500 back. Being passed with managers and admit to be told lies and that I’d have my money within working days which has all passed and numerous excuses to get the funds back when it takes 2 working days to get a refund from the uk to an Irish bank

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! The team at Liverpool are just so lovely and helpful. I am a very nervous person when it comes to visiting the dentist, but my dentist on the day and her lovely assistant Olivia, made me feel so much better - thank you!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Valerie and her assistant

Valerie and her assistant, where absolutely brilliant today , i went in for 6 monthly check up, could not be more accommodating with making me feel at ease, lovely girls , credit to there company .
Thanks Girls

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Started my journey for my new smile…

Started my journey for my new smile today at dental excellence with the one and only Dr Robbie Hughes and his nurse Meg for my new smile bit of work to be done before the final fittings but made to feel at ease and comfortable carnt wait to show my final results off highly recommend Dental Excellence 💯 percent

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Review for perfect fit of implant crown

"Belt and Braces" review with extra scans to ensure the new implant crown wiill sit well, aestheticly along with my natural teeth.
All done and without any complications. Dr Alex and Leanne were so very professional whilst putting me a phobic at ease! Highly recommended. 5*

July 10, 2025
Unprompted review

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