The Dental House Reviews 

236
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lifesavers in emergency. I called the Dental House with sever pain and they managed to fit me in to their busy schedule on the same day.The reception team was very helpful and friendly and the denti... See more

Rated 1 out of 5 stars

Only my familys experience, always seem to give you the hard sell, we have noticed this over a period of years. About 3 months ago my wife was told she needed certain treatment and the price they... See more

Rated 5 out of 5 stars

I started my treatment few months ago for smile transformation quite extensive they have been totally amazing in every aspect .From keeping me informed on all steps of my journey little way to go my d... See more

Rated 1 out of 5 stars

Irresponsible, uneducated staff. A bunch of unprofessional people thanks to whom I’ve lost two of my teeth already as they caused a big infection while treating my teeth. The worst is the Pakistani or... See more

Company details

  1. Cosmetic Dentist

Written by the company

The Dental House is the place for cosmetic and family dentistry in Liverpool. We are proud to provide all aspects of dentistry and facial aesthetics to the highest standards all under one roof. We want you to feel at home here at The Dental House and we don’t want you to have to travel around to get the treatments you need. Whether it be braces, composite bonding, teeth whitening or a routine check-up; we provide it all in our stylish, modern and comfortable dental practice. Our staff are caring, friendly and passionate about their work and always aim to make your visit as pleasant and stress-free as possible. Get in touch to find out how we can help you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(236)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was recommended by another dentist to…

I was recommended by another dentist to come here to Vanessa for a Hygienist & she really is the best x

February 23, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hey Sandra,

Thank you for taking time out of your day to review us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Had a check up today

Had a check up today. Staff are lovely. Social distancing still in place. Thorough check up everything clearly explained. Follow up appointment made straight away.

February 23, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Thank you for your review!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

My first ever visit here.

My first ever visit to The Dental House. Very helpful staff and very professional. Clear, concise and honest with the dental work I required. Very happy with my experience.

February 23, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi David,

I am so glad you received a positive experience at the dental house!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Excellent service, very professional

Yes I was very pleased with the treatment I was given. Dentist & staff r very helpful, professional & knowledgeable. Well done .
Xxx

February 22, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hey Ellen,

Great review! Thank you for letting us know about your experience!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Professional service

Professional service everything explained I was relaxed throughout the procedure
Would recommend the Dental House

February 22, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Pauline,

Thank you for reviewing us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Vry good COVID aware environment

Vry good COVID aware environment. Very clean premises and modern equipment and surroundings. Greeted warmly, and seen promptly.

February 21, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Thank you for reviewing us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

The doctor as usual is Lovely and his…

The doctor as usual is Lovely and his assistant too so professional both of them and they know what they doing plus my cleaning as amazing spotless al smooth and lovely customer service thank h

February 21, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Mostafa,

Thank you for reviewing us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Professional

Thorough, friendly and professional staff

February 21, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Lill,

Great to get your feedback, and great to let other patients see your journey!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Great service

Great service. Dr Grant was so helpful explained everything well and really wanted to get my teeth as perfect as that could be

February 18, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hey Caitlin,

Thank you for reviewing Dr Grant! He will be so pleased with this review!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

First impression-the layout and decor…

First impression-the layout and decor was welcoming, made me feel at ease.
Reception staff polite and helpful.
Dentist/sedationist and assistant were very helpful, professional and friendly. I felt as at ease as I could considering my fear of dentists.

February 18, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Andrew!

We thank you for your review! We have worked really hard to create a beautiful environment, so happy you appreciated this, I will pass your comments on to the team!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Andy is a great dentist and a top fella…

Andy is a great dentist and a top fella very helpful very professional 👏

February 17, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Barry!

I will let Dr Andy know your thoughts! Thank you for reviewing us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

I never thought it would be a pleasure…

I never thought it would be a pleasure to go to the Dentist.
I must say to Stuart and team
It’s not so bad now.
Thank you

February 16, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Ann,

Always a pleasure to make a patient happy when visiting the dentist, we hope to see your sparkling smile again soon!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Exceptional Dentistry Team

From my first visit, last week, to my second visit today, Wed 16/Feb/22, I found that everyone I encountered; from the reception staff to the treating Teams, were more than competent to treat me. The Team communicated with me, explaining the plan of action of the treatment I was to have. It was also explained, that, if needed, a Plan B had been prepared. I have incurable cancer and felt assured that the Team had covered all options available to me.
Having suffered with ‘dental anxiety’ for decades, I was the most relaxed I have ever been with a Dental Team.
The reception; waiting areas and clinical rooms are exceptional, spotless and decorated to a high standard.
The staff are professional and caring.
I would recommend this Dental Practice to anybody

February 16, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Gary!

Thank you for taking the time out of your day to review us! We are so sad to read your review and wish you all the best on your journey!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Absolutely loved shaney she’s amazing I…

Absolutely loved shaney she’s amazing I get anxiety going the dentist she made me feel so comfortable and relaxed.
I didn’t feel a thing when getting my fillings done would highly recommend her ❤️

February 16, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Cheryl.

Thank you for reviewing Dr Shanie! She will be delighted to hear she got rid of your Anxiety.

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Relaxed and professional as always

Coming for our regular check ups is a relaxed and professional experience.
The decor is stunning.
Staff always so lovely.
From entering reception and being greeted by Ang and her friendly manner to all staff members in the consultation room.

February 16, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Sue,

Thank you for reviewing us!

I am glad to hear you love visiting the team here at The Dental House liverpool.

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

More than a dentist

I’m a nervous wreck when it comes to the dentist but the staff really took the time to make me feel comfortable and at ease! Dr Garton was super caring and Sean was really patient with me too! Couldn’t have asked for more! I went in hating the dentist and came out wanting a job there!

February 15, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Hana,

You are more than a patient to us too! We appreciate your kind words and Dr Garton hopes to see you again in 6 months!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Fantastic with children.

The dentist who looked after my little boy was absolutely wonderful. Welcoming, reassuring and warm. My little boy was at ease as soon as he saw her and wants to go again soon. She explained the importance of looking after your teeth and had a thorough look at his teeth, telling him exactly what to focus on. Excellent rapport with children. Her name was Dr Leanna.

February 14, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Louise,

We strive on making the dentist a positive experience for children and nervous adults, I mean who doesn't want to come and sit in one of our magical chairs!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Excellent service

February 11, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Thanks for reviewing us!

Kindest Regards,
The Dental House 🏡 🦷

Rated 5 out of 5 stars

Amazing service

Seen dr Sam for a check up as I was due and I felt I possibly needed a filling. Sam took his time to assess and provide the best treatment and gave me options making me feel involved in my treatment. Him and his dental nurse was an amazing team thank you

February 10, 2022
Unprompted review
The Dental House logo

Reply from The Dental House

Hi Kayleigh,

Thank you for reviewing Dr Sam, he will be delighted! Glad you felt so involved in your treatment and want to make sure, you continue to visit us even after your treatment.

Kindest Regards,
The Dental House 🏡 🦷

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look