Dentalinsurance.com Reviews 

1,331
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy to use and highly recommend it for comparing different options. The staff is frequently highlighted for their friendliness, professionalism, and patience, providing detailed explanations and genuinely helping to find the best solutions. The website is also commended for its ease of navigation, clear information, and efficient process for signing up and comparing plans. Customer service is often described as exceptional, with representatives being knowledgeable, responsive, and able to answer all questions thoroughly. However, some people were dissatisfied with certain agents having incorrect information or experiencing cumbersome processes when trying to apply credits or switch plans.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of the application and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers describing the process as quick, easy, and... See more

Website

Reviewers express satisfaction with the website, highlighting its clarity and ease of navigation, which... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

The person who assisted me is the reason for my 5-star review!!! Arleen was everything I would want in an insurance agent/customer service rep! She was friendly, professional, patient, explained me e... See more

Company replied

Rated 5 out of 5 stars

Very easy to search and compare different dental insurance in my area. All the basic info I need to compare about plans was highlighted and easy to understand what I was getting. Signing up for the pl... See more

Rated 5 out of 5 stars

Calyn was extremely nice and very informative! She explained everything in detail. It was a learning experience in which I so much appreciated! She was able to answer all my questions and help me to u... See more

Company replied


Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,331)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy!

It was very easy to enroll and choose a payment plan. I loved having an annual pay option

April 7, 2026
Rated 5 out of 5 stars

Fast

Fast , no well maybe , great policy, had you before with another company, Medicare now and they cut it out 🤔Thanks Capt Bob

March 31, 2026
Rated 5 out of 5 stars

This office is great

This office is great. The doctor is wonderful, patient understanding. Amanda up front is phenomenal. She helped me through the entire process with different options. Highly recommend

April 2, 2026
Rated 1 out of 5 stars

Deceptive pricing

Deceptive pricing, deceptive effective dates, you arent even paying for the insurance plan you click on. the effective date says it will start earlier until you pay, then it changes upon paying. Coverage is terrible and then after canceling and confirming cancelation you charged my card.

March 29, 2026

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