We started off well. Ended up ordering a product, Mandy called us and stated they no longer had that product and would we be ok with something else? Of course we were not sure if it would be the right... See more
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A cook's dream kitchen appliance ... have always wanted one of these in my kitchen after seeing them in countless OR scenes during TV shows and movies as the surgeons prep for their mission ... so con... See more
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Amazing customer service from Chris - Inventory Acquisition Specialist. Easy transition from selling old equipment, to pick up, to researching and buying new. Got me in touch with the right reps to... See more
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I did my full office with DentalPlanet, although there were some hiccups but Tony, Maria, Dwight have been amazing through out and corrected the wrong. I am extremely happy with everything. Would High... See more
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Company details
About DuraPro Health
Written by the company
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.
We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.
Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.
We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
Contact info
707 N Scott Ave, 76306, Wichita Falls, United States
- 866-815-7606
- ccare@dentalplanet.com
- dentalplanet.com
3.4
Average
347 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Followed up on my order after some shipping concerns. Got it with no issues.
Customer service rep was very helpful and was treated as a valued customer
July 20, 2022
Reply from DuraPro Health
Thank you so much for the kind words and the 5-star rating. Your review means a lot to us! We’re very grateful for customers like you and we hope you stick with us for years to come!
I needed a new x-ray unit in a dental…
I needed a new x-ray unit in a dental operatory. A friend recommended DuraPro. I got a great price and quick instillation. I will definitely l look at DuraPro Health in the future. This was my first experience with them, and I was very satisfied.
July 14, 2022
Reply from DuraPro Health
Dr. Shelton, it is great to hear that you were pleased with our service. All of us at DuraPro Health sincerely appreciate your business, and we especially want to thank you for taking a moment to provide this great review. We look forward to working with you in the future.
Chicken feeder
First the order arrived on time kind of quick and it really does a good job of keeping the feeds inside the feeder preventing the chickens from spilling any grains onto the ground and spacious enough to feed all my 7 hens at one time 👍🏼
June 11, 2022
Reply from DuraPro Health
Thanks! We appreciate you choosing DuraPro Health for your animal care needs and also for taking a moment to leave this great review. We look forward to serving you again soon.
10/10
We absolutely loved working with Dental Planet (Dura Pro)! Kept us updated on the status of our order even when in transit. Love our new chair!
June 9, 2022
Reply from DuraPro Health
Thank you so much for the kind words and the 5-star rating. It's is great to have customers like you, and especially nice to know that you are happy with your new chair. We hope to serve you for years to come!
We love the new chair!
We love the new chair! Great product and great guys to work with. Thank you.
June 9, 2022
Reply from DuraPro Health
Thank you so much! We're delighted to have you as a customer and to hear that you had a 5-Star experience with us, as we strive to provide just that. We hope to serve you again very soon.
Product worked great.
June 4, 2022
Reply from DuraPro Health
We appreciate your business very much, and it's nice to hear that you were pleased with the product you purchased. We hope to serve you again soon.
I placed an order for a dental part and…
I placed an order for a dental part and came quickly.
June 1, 2022
Reply from DuraPro Health
Thank you very much for your business. We sincerely appreciate you taking a moment to write this review. We hope to work with you again soon.
Thank you for the large rubber pan with…
Thank you for the large rubber pan with handles. They are the best for feeding soaked food to the horses.
May 30, 2022
Reply from DuraPro Health
Thank you Ms. Henry, we appreciate you choosing DuraPro Health for your horse care needs and also for taking a moment to leave this great review. We look forward to serving you again in the near future.
Carestream 8000 panoramic…
I purchased a Carestream 8000 panoramic x-ray to replace my previous older Carestream machine that died. I didn't want to change software or go through a lot of training with the staff. This machine arrived as promised and with 4 hours of technician installation, it is working better than the previous machine, with zero training. Great service from Dale. Highly recommended!
May 26, 2022
Reply from DuraPro Health
Dr. Osborn, thank you very much for your excellent review. It's great to have customers like you, and especially nice to know that you are happy with your new x-ray and our service. We look forward to working with you again in the future.
I did my full office with DentalPlanet
I did my full office with DentalPlanet, although there were some hiccups but Tony, Maria, Dwight have been amazing through out and corrected the wrong. I am extremely happy with everything. Would Highly recommend them and would definitely do business again in the future.
May 12, 2022
Unprompted review
Reply from DuraPro Health
Thank you Dr. Habeeb, it's great to hear that you had a positive experience with us. Our team works very hard to make sure our customers are happy and will be happy to hear that their hard work has paid off! If there's anything we can do to serve you further, let us know.
Great prices and quick delivery.
April 28, 2022
Reply from DuraPro Health
Sharen, we appreciate this great review and also want to thank you for your business. We look forward to serving you again in the near future.
I had a little trouble regarding…
I had a little trouble regarding shipping but other than that it was good. Great communication and price of item.
April 14, 2022
Reply from DuraPro Health
We are so thankful you chose DuraPro Health, and we appreciate your business. It was very kind of you to leave this nice review for us. We look forward to serving you again in the future.
Dental Planet makes a huge number of supplies available
Dental Planet makes a huge number of supplies available, at reasonable prices. They stay on top of availability and as soon as you ask, will respond straightforwardly as to delivery date and, if relevant, any reasons for delay. Thank you. Dental Planet!
April 10, 2022
Reply from DuraPro Health
Thank you very much for your excellent review. It is so nice to hear that you had a 5-Star experience with us as we strive to provide just that for all our customers. We really appreciate your business. Thank you for choosing Dental Planet.
Reply from DuraPro Health
Thank you very much for this great review, and for choosing DuraPro Health. We're happy to hear that you are pleased with your shopping experience and look forward to serving you again.
Reply from DuraPro Health
We appreciate your business very much and the kind review. We look forward to serving you again soon.
We have been customers for a number of…
We have been customers for a number of years. Prices have gone up as everything else we purchase. We remember when we got bonus months for renewal. Still, we have no complaints regarding service. It saved me $1,000 once for a crown. Too bad the doctor that removed the broken tooth and installed the post for the new one wasn't in your network. I still think $2,000 for 15 minutes (not exaggerating) is a bit steep.
March 15, 2022
Reply from DuraPro Health
We believe you have us confused with your dental service provider. We are a medical and dental equipment provider - we do not perform any clinical services. We suggest you remove this review and share it with your provider.
Very helpful and efficient
Very helpful and efficient.
Even in the middle of the COVID chaos I received my oxygen tank on time
Very nice products
March 2, 2022
Reply from DuraPro Health
Dr. Hosseini, thank you so much for your business and for taking the time to leave this excellent review. We are very happy to hear that you are pleased with our products and services. We hope to work with you again soon.
Great Service
Fast and efficient. I had an x-ray unit where the handheld switch was starting to not work. Called Dental Planet to see if they have the parts and the representative was very helpful and attentive. Gave me all the necessary information and saved me a lot of money from having to buy a new x-ray unit. They also helped me with how to install the handswitch. Definitely would recommend for your dental purchases.
February 24, 2022
Reply from DuraPro Health
Thank you so much Diana! We're delighted to hear that you had a 5-Star experience with us as we strive to provide just that for all our customers. We hope to serve you again very soon.
Professional and courteous…!
When my intraoral x-ray unit stopped working in Room 2, it was a significant disruption in my office flow! But I had already been to the Dental Planet website before, so a few mouse clicks and a quick phone call and I had a new unit on it’s way, with a warranty from the manufacturer! Awesome!
So it was no surprise that when I was having trouble with my digital PAN, they were key in helping me sort it out!
Great service, professional and courteous, there are many corporations who could benefit from taking a page from their playbook!
February 18, 2022
Unprompted review
Reply from DuraPro Health
Thank you so much for the fantastic review Dr. Birkitt! We do all we can to provide the best possible service, and it always makes our day when that is reflected in a positive customer experience. It's our pleasure to serve customers like you and we look forward to working with you again in the future.
Good store great price and excellent…
Good store great price and excellent quality 👌 fast shipping
February 10, 2022
Reply from DuraPro Health
Thank you very much for this great review, and for shopping with Dental Planet. We’re thrilled that you were satisfied with our services. We look forward to working with you again soon.
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