Denzelloutwear Reviews 

132
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

The company is very unreliable, they did not return the goods I complained about and did not send me the money. I filed a lawsuit against the company

Rated 1 out of 5 stars

Rotten clothes, not leather, expensive for synthetic, no refunds. Scammer's website. Don't buy anything, my son tried and he lost 100 Euros. Now asking for chargeback procedure (European rules) thr... See more

Rated 1 out of 5 stars

Edit: Denzell reported this review as a fake one. Shame I still have the order confirmation, guys! Its basically a scam. Really REALLY bad. Selling clothing that's 3 times the price elsewhere... See more

Rated 5 out of 5 stars

My jacket arrived in Ireland today and it looks awesome! I read some bad reviews after I purchased it and got worried that I may have been had but that isn't the case at all. Thanks Denzell Outwear an... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Premium men's leather jackets & outwear.


Contact info

1.8

Poor

TrustScore 2 out of 5

132 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(132)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfortable and stylish

Comfortable and stylish are the best keywords to describe Denzell's jackets.

I have ordered three jackets and I like them all. Amazing quality & cuts, overall cool to wear on all occasions.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Quality jackets for a fair price

Quality jackets for a fair price - what's not to like about Denzell?

Mine got here within a week and fits well.. thenjavket is also pretty warm and I have been outside with -15C and it feels great.

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Each winter season I am trying to get a…

Each winter season I am trying to get a new jacket from Denzell Outwear and I am happy each time! There is a reason I keep coming back and there's many! Quality, pricing, shipping & customer service are just few of them. It's always money well spent. Many thanks!

January 4, 2021
Unprompted review
Rated 1 out of 5 stars

They steal credit card info

I purchased a jacket from this company and asked for a refund because of some sketchy things I saw online and a foreign transaction fee. They ended up stealing my credit card information and I’ve been getting random charges from overseas. The reason I know it’s them is because this was a brand new card and I have not used that specific card with no other company other than PayPal which is safe and something they do not over you to check out will. Filing a complaint and pressing charges!

January 1, 2021
Unprompted review
Denzelloutwear logo

Reply from Denzelloutwear

Hello Angela, we were able to identify that you placed an order with us and we refunded you in full. About "They ended up stealing my credit card information"part we want to proudly confirm that we are using SHOPIFY platform for our website and CHECKOUT.COM as our payment processor. Both companies are 100% safe and worldwide known as most reliable services. Well known brands like gymshark, samsung etc.. are using same services for their websites and payment processing so we want to guarantee you that it is technically and practically impossible for us to share, see your credit card information as well as make any additional charge! We are only able to refund your order, but we cannot make any additional charges.

Rated 5 out of 5 stars

Very excellent communication skills,

Very excellent communication skills,
especially when it is your first purchase/ experience, with a company online for your first time with them.
Definitely will be back purchasing more quality merchandise especially since there
Is Trust moving forward

December 16, 2020
Unprompted review
Rated 1 out of 5 stars

BIG MISTAKE

I recently tried to purchase a large leather jacket and was excited to receive it in the mail. Boy was this a mistake. The size I received fit like a medium and I couldn't even put it on. Got in touch and had to purchase another for 50 percent off and ordered an XL this time hoping it would fit me like a large. Once again big mistake, they sent me a jacket that was the same size and when I tried contacting customer support they simply replied with its not our fault based on your size you should order an XXXL. I am 180 pounds and 6 foot 3 there is no way I should be ordering 3 sizes larger than I typically wear. All of their sizes are wrong and do NOT FIT. Currently in the process of having to pay to ship this back to China to get a refund :(

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

One of the finest jackets I have ever…

One of the finest jackets I have ever worn. If you know how much such jackets cost you'd be surprised how they are selling these for a fraction of the price. The shipping was also OK and I'll be back sooner or later. Thank you.

November 26, 2020
Unprompted review
Rated 1 out of 5 stars

My son ordered a jacket from this…

My son ordered a jacket from this company and after about 6 weeks we got an email from ups saying they had delivered it but we never got it. We have never had a pkg stolen from our home so I alerted the company that the pkgd ups said was delivered we never got it. I have already paid for the jacket so I ask the company to honor that and either send a replacement r possibly a refund. The company emailed me that after it leaves their company they r no longer responsible for the merchandise. They would not work with me at all just n other words we r just out 100 dollars and they couldn't help me. I have never had a company unwilling to at least work with a consumer to insure repeated business but I will never order r shop with them again. They r willing to take our money but absolutely NO SERVICE AFTER THE SALE!!!!

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service - Good product- great look.

Look, it's a pretty stylish jacket, for pretty cheap. We haven't given the new jacket much use, but are happy. I ordered the wrong size and the company worked to help me get the right one with little fuss. Some of the zippers on the motorcycle jacket are actually fake. This is a good looking jacket, and that's what I wanted, Good Looking. But functional? Not really. Inquire as to which pockets and zippers are real. Are those snaps and buttons just for show? Or do they actually fasten? Other than that? Great customer service, Great pricing, and cheap enough shipping to get expedited with insurance. Enjoy!

October 27, 2020
Unprompted review
Rated 1 out of 5 stars

ALL THIS IS A SCAM!

ALL THIS IS A SCAM!! I got DENZELL OUTWEAR ICE PARKA
Regular price€202.61 EUR Sale price€101.31 EUR and quality is really bad aliexpress have same product and if i compere ali pictures and s**t i got same thing 1 one 1. Oh and DENZELL send me torn jacket so yes really " high" quality firm!

October 14, 2020
Unprompted review

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