Deporvillage Reviews 

70
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall. Consumers experienced severe difficulties trying to reach customer support, frequently reporting that emails and chat messages were completely ignored. Many people also struggled with significantly delayed deliveries, missing packages, and costly, complicated return processes that required multiple attempts to resolve. Some people were satisfied with the pricing and successful delivery of their items. Reviewers noted that certain goods arrived in perfect condition and offered much better value compared to alternative online stores. Buyers appreciated finding specific items at lower prices when the shipping process went smoothly without any unexpected complications.

What people talk about most

Product

Users describe negative interactions with product sizing and fulfillment, as many reviewers received items... See more

Delivery service

People report negative experiences with delivery service, highlighting severe delays, missing parcels, and... See more

Order

Reviewers highlight negative aspects of order processing, frequently expressing frustration over significant... See more

Return policy

Consumers find return policy to be deeply frustrating due to unexpected fees and severe difficulties with... See more

Customer service

Customers had negative experiences with customer service, highlighting complete unresponsiveness across... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I spent £80 on an item only to find it was way too small. I have been trying to return it, but Deporvillage have made it impossible. They were supposed to be arranging a collection, didn't turn up, co... See more

Rated 1 out of 5 stars

Order placed on the 4th September and paid £6.99 for the delivery. Still no delivery and no updates or communication 10 days later. No idea when or where my order will show up. Another company that ca... See more

Rated 1 out of 5 stars

AVOID! I spent £612.60 on a bike over 3 weeks ago and never received it when I was informed I would. Customer service is not responding. Deporvillage is not trying to resolve the issue, ev... See more

Rated 1 out of 5 stars

Order placed on the 4th September and paid £6.99 for the delivery. Still no delivery and no updates or communication 10 days later. No idea when or where my order will show up. Another company that ca... See more


1.4

Bad

TrustScore 1.5 out of 5

70 reviews

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No history of asking for reviews

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1.4

All reviews

(70)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful

Awful. I purchased Oakley flak jacket lenses and got sent half jacket. There is no returns address no phone number and no chat now availability. The email they send says to login to my account, I didn't create an account. There is no way to contact them so no way to get refund. AVOID

August 9, 2023
Unprompted review
Show reviews in all languages. (70 reviews)

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