Deposit Assure Reviews 2,323

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We give a full 5/5 for Deposit Assure. They made the process so quick and easy to get our Deposit Bond ready for a property we put an offer towards, and just before Christmas too, which we're grateful... See more

Rated 5 out of 5 stars

Not even 24 hours and we are approved. Absolutely awesome news for us and has removed some of the stress in buying and selling. A big thank you goes to Megan working on our application. Can’t recommen... See more

Rated 5 out of 5 stars

Easy no hassle transactions of money required for purchasing. Customer care are friendly and able to help with any questions. Great choice for people to consider when buying a property or any other l... See more

Rated 5 out of 5 stars

We found your organisation most helpful in all aspects of the application and we were pleasantly surprised as to the contact by mobile, keeping us up to date as to where the application was at. Tru... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Deposit Assure makes it easy for you to secure your new property purchase with a deposit bond. Our mission is to make it easier for people to buy property. (It really is that simple!).


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Deposit Assure helped us obtain our dream!

Deposit Assure has helped us obtain our dream of owning a piece of Australia. Alice helped us with extending our deposit bond, she explained everything and put our minds at ease.

August 20, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Blake,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our prompt service and efficient system. Thank you for your positive comments—looking forward to assisting you again in the future!

Alice

Rated 5 out of 5 stars

5 stars

Everything was so smooth, efficient and easy. The whole process took less than a day. As soon as we got the documents they were followed up with a call to confirm we’d received them and our bond was issued within 2 hours later. I was genuinely suprised at how simple and easy the process was. Thank you

August 19, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Daniel,

Thank you so much for your wonderful feedback! It’s fantastic to know that everything was handled quickly and to your satisfaction. Your positive experience is exactly what we strive for.

Yoedcham

Rated 5 out of 5 stars

Amazing

Amazing,
I was shocked at how fast it was from our initial request to issuance. Big thanks to all of the team in making this happen. It made things so stress- free.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING experience!Super fast process and great…

Super fast process and great communication! Appreciate the superior service and lightening fast speed!

August 13, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Joanne, Thank kindly for your feedback!
We're glad to hear that you were pleased with our fast service and communication. We appreciate your support!
Kind regards,
Megan, Deposit Assure

Rated 5 out of 5 stars

They helped make the process easy to…

They helped make the process easy to use and were willing to work with us to get the outcome we were after.

August 12, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Tim,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Great to company to deal with

Great to company to deal with, very helpful with excellent communication and transparency

August 12, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Megan,

Thank you for the fantastic review! We’re delighted to hear that you had a positive experience with us. We wish you all the best for the rest of your purchase!

Yoedcham

Rated 5 out of 5 stars

Just want to say Alice has done a great…

Just want to say Alice has done a great job very professional

August 12, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Rodney,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Thanks so much to Tiffany

Thanks so much to Tiffany, made the process easy

August 2, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Thank you for your 5-star review Mel! We are happy to hear that you found the process to be easy.
The team at Deposit Assure wishes you all the best with your new property.
Thanks again,
Tiffany

Rated 5 out of 5 stars

Urgent job and you did it easily in…

Urgent job and you did it easily in time!! Thanks for prompt and happy service!! Great systems too!

August 1, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Brenden,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our prompt service and efficient system. Thank you for your positive comments—looking forward to assisting you again in the future!

Yoedcham

Rated 5 out of 5 stars

Wonderful company to deal with

Megan was absolutely fantastic and very helpful throughout the whole process. Highly recommend Bond Assure

August 1, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Lynda, Thank you so much for your wonderful review! We’re thrilled to hear you found the assistance and support helpful throughout the process. Your recommendation means a lot to us, and we’re delighted that you had a positive experience with Deposit Assure!

Thanks kindly,
Megan

Rated 4 out of 5 stars

Megan was easy to deal with at all…

Megan was easy to deal with at all times. Communication was very good. My only one little negative was that I did get concerned upon first email that it may have been a scam of some sort because the pics on the footer of the email look very fake/AI generated even! Maybe it’s the green background? Not sure. Once I double checked with my conveyancer I was all good.

August 1, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Bambi,
Thank you for your feedback. We're glad to hear that communication was clear. Thank you for your trust and understanding!

Warm regards,
Megan

Rated 5 out of 5 stars

Awesome communication and service

Awesome communication and service

July 31, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Nathan,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Alice was amazing.

Alice was amazing.
We had a few hiccups our end, and Alice was so lovely, and helped us so much. Would definitely recommend using them!

July 31, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Ralph,

Thanks for your review! We're glad to hear the process was easy and our team was supportive. Your recommendation means a lot to us.

Alice

Rated 5 out of 5 stars

Great work by Megan and the team

Great work by Megan and the team. Quick and efficient. Cheers.

July 31, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Jeff,
Thank you for your positive feedback! We’re glad you found our service to be both quick and efficient. Was a pleasure to assist!
Thanks,
Megan

Rated 5 out of 5 stars

Excellent customer service and friendly…

Excellent customer service and friendly staff.

July 26, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi David,
Thank you so much for your kind feedback! We're thrilled to hear that you had a positive experience with our customer service and staff.
Kind regards,
Megan

Rated 5 out of 5 stars

Communicative and efficient

July 26, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi Bonnie,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

Rated 5 out of 5 stars

Quick and easy

Great service and help with any questions thank you

July 19, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Thank you for your feedback.

I am glad we could be of help. Good luck with your purchase.

Kind Regards

Rated 5 out of 5 stars

Great customer service

Clear process and great customer service when assistance is required.

July 18, 2024
Unprompted review
Deposit Assure logo

Reply from Deposit Assure

Hi John,

Thank you for your feedback! We are glad to hear that you had a positive experience with us. Our team is committed to making it as easy as possible.

Alice

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look