DO NOT BUY FROM DEPWAY! The quality of the merchandise is nothing like they photograph it to be. The fabric is poor quality. The customer service is TERRIBLE. After my return sat in customs in Chi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely awful, unacceptable customer service. Have not been able to return merchandise that I ordered from them. The customer service department allows you to email....will NOT provide you a return... See more
Be careful!! Pictures are not what the appear to be in real life. Very cheap asian quality. It took nearly 2 weeks to have my shipment ready to dispatch, which I found to be very long. (On their site... See more
Literally the worst online shopping experience ever. This company should be shut down for false advertising, Unfortunately I read reviews after I ordered. The reviews are 100% accurate. The clothes ar... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Be careful!
Be careful!! Pictures are not what the appear to be in real life. Very cheap asian quality. It took nearly 2 weeks to have my shipment ready to dispatch, which I found to be very long. (On their site it says it should take 3-7business days...) however, as soon as I got my tracking number, they shipped it here to Canada in 2 days. They are also very responsive to your emails... Shipment method: DHL
Depway kept showing up on Facebook and…
Depway kept showing up on Facebook and IG for me and I finally decided to order. When I did I never received an order number via email but I had paid with PayPal so I at least got a note from them with a tracking number of that. I contacted depway and they sent me a response so that was ok.
When I received the dresses, one of them didn’t fit my chest at all so I asked to return it. I got an email back saying they needed my measurements as well as a photo of me in the dress. I told them it didn’t fit and I wasn’t comfortable sending photos that would essentially be pornographic over the internet to a company in China (shipped from address was there). They said that was fine but I’d have to pay $20-$60 in shipping costs.
Do not order from these people.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


