dermalogyskincare.com Reviews 68

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Don't hesitate to buy from this website, found them while looking for ZO products, wasn't sure if the place legit. However, everything turned out great, same day Expedited 2 day shipping. Very gratefu... See more

Rated 5 out of 5 stars

I love the Dermatology Skin Care. It’s my main source and provider of my skin care products specifically the ZO products. Their web site provides detailed and useful descriptions of the products. Thei... See more

Rated 3 out of 5 stars

The products I received had been tampered with. The expiration dates were all scratched off the bottom of cut from the top of the tubes. I noticed because of my old products I was still using. And the... See more

Rated 4 out of 5 stars

I ordered Zo skin care products, they shipped right next day but USPS delivered it to the wrong address. I emailed them few times but nobody replied me so I called their customer service and told them... See more

Company details

  1. Skin Care Clinic

Written by the company

Elevate Your Skincare With Products That Deliver The Best Results Find The Products That You Deserve With The Best Selling Skincare Products Backed By Science


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

No response to inquiry

If the seller has provided pre-tracking information but the package has not arrived at the carrier, the package will not begin shipping. I have asked why the shipping date has not been updated, but have not received a response. After making a complaint to PayPal, the package was finally shipped. I received a confirmation email after the product arrived, but I don't understand why there was no reply to the shipping inquiry. I can't feel the sincerity of the buyer waiting for the purchased product.

December 8, 2022
Rated 4 out of 5 stars

UPDATE

UPDATE: After the third email they have reached out with an apology and have sent the missing item and a product for my inconvenience.

ORIGINAL: I ordered (and paid for) two Complexion Renewal Pads and they only sent one. I have now emailed them THREE times and have not received a response. I guess now I have to call my credit card company to stop the payment…

December 7, 2022
Rated 4 out of 5 stars

Updated Review on ZO Order

Update; item arrived 12/5/22. The company reached out, refunded my shipping and 50% of purchase price, and offered a discount on future purchases. After the initial lack of communication the company has been very responsive, taken responsibility, and offered an apology for the delay. I have amended my review to reflect their responsive and considerate actions.

Ordered ZO.-11/15/22-A shipping label was created six days ago 12/17/22, but not shipped.

November 15, 2022
Unprompted review
Rated 4 out of 5 stars

I ordered Zo skin care products

I ordered Zo skin care products, they shipped right next day but USPS delivered it to the wrong address. I emailed them few times but nobody replied me so I called their customer service and told them the package was missing . They shipped me another package same day and I received it next day !! Very very nice customer service and super fast shipping!! I will definitely buy from them again .

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Second time ordering!

I just received my second order with Dermalogy skin care and I have had another excellent experience! My order arrived fast and I plan to continue to purchase all of my ZO products from them!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

First time ordering from Dermalogy and…

First time ordering from Dermalogy and have to admit I wasn’t too sure what I would receive and when since I had never heard of them. SO GLAD I found them when googling Zo Skin. I had my order in original packaging within a few days. These folks were great and loved the discount. I will definitely be using them for all my future Zo orders

August 29, 2022
Unprompted review

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