I ordered SkinMedica HA5 Hydra Collagen Hydrator and didn’t open it until a few weeks after delivery, as I was still using my old product. Upon using it, I noticed a very unpleasant smell and develope... See more
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Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've... See more
I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains yo... See more
It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the s... See more
Company details
Written by the company
We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
Contact info
33 E. Orange Grove Ave, Suite#103, 91502, Burbank, United States
- 8008053752
- support@dermavenue.com
- dermavenue.com
2.1
Poor
433 reviews
Hasn’t replied to negative reviews
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Please use my initials not my name.I have been reviewing all the Internet…
I have been reviewing all the Internet skin companies for their rates,
and discounts, their coupons, their timelines etc
All of them have amazing sales and discounts. I checked FB and Department stores who carry skincare items.
This was time consuming and I would make a list and dates for all of them.
I could not afford any of them. I even thought of changing to a few movie
star skin care.
Then this morning you popped up as I was starting my search.Bingo, had
a true discount, and I purchased in 10 min.
August 5, 2021
I used Prescriptives for sensitive skin…
I used Prescriptives for sensitive skin for years...buying many tubes of cleansers knowing the day would come when I could no longer buy it. About a year ago I ran out and tried to replace it with several different formulas. I am happy to report that the Skinmedica for sensitive skin has lived up to the Prescriptives formula. Extremely pleased!
August 5, 2021
They always have great deals on…
They always have great deals on Skinmedica products. They are shipped quickly and only takes a couple days to get them.
August 5, 2021
BEST EVER!!!
August 4, 2021
Great service
August 3, 2021
Dermavenue did a wonderful job
Dermavenue did a wonderful job! I would highly recommend them.
August 2, 2021
Reply from Dermavenue
Ron,
We wish you would have contacted us earlier. It looks like DHL lost your order which is a shame. We will be reshipping your order ASAP with a gift to make up for the loss in time.
I do not recommend this company.
July 30, 2021
Unprompted review
Reply from Dermavenue
Cathy, I looked into your order and it looks like we shipped you the wrong item but quickly rectified the issue and shipped you the correct one. I apologize for our initial mistake and would like to make it right by sending you a free gift. We value your business and wouldn't want to lose you.
Fast delivery, and product just as I ordered!
Ordered from Dermavenue and received my product quickly and in great condition. I will definitely purchase again!!!
July 28, 2021
Unprompted review
I applied the discount code for 25%…
I applied the discount code for 25% off, but was given a significantly smaller discount at checkout. This felt like a Bait & Switch. (I emailed the details to support)
July 27, 2021
Reply from Dermavenue
Hello Sarah, as stated in all our advertising, our discounts are off the retail value of the product, since our pricing live on the site without a coupon code often changes. HOWEVER, I do see here that you did not receive enough discount to equal the 25% off, for this we apologies. We will be refunding you the difference along with the taxes you paid as an apology for this glitch in our system.
Thank you,
DermAvenue
Love Dermavenue
I have ordered several times through Dermavenue and each time I have received my product very quickly. They have a great selection, high quality products and great discounts too. Highly recommend this site for your beauty products.
July 26, 2021
Shopping at Dermavenue for 3+ years
I've shopped at Dermavenue for at least 3 years and always take advantage of their special discounts. You can't pass up at 35% off!
July 21, 2021
Pretty good selection and coupon codes
Pretty good selection and coupon codes. Not happy paying shipping when I use them though. Can have slow shipping.
July 20, 2021
Aloe Cort Cream from Dermavenue
I ordered Aloe Cort Cream from Dermavenue and am very happy with the product! It was just what I needed and it has really helped with my red patches and itching. It came quickly and am pleased it did. Thank you Dermavenue for such good customer service!
July 19, 2021
Don't purchase Neocutis products from Dermavenue
I am wondering if you are buying substandard products from Neocutis and then selling them on your website. I have been buying the Neocutis Journee sunscreen for years. Usually from my cosmetic dermatologist. But since I only see her every 3-5 months, I started buying it from your website. I have had to throw away the last two bottles because the pumps malfunctioned. A problem that I never had when buying it from my doctor. You can see that I have been loyal customer and have enjoyed the convenience of purchasing my Neocutis products from you. But for now I am done. Would not recommend you as a source to any of my girlfriends.
July 19, 2021
Reply from Dermavenue
Hi Mary,
I see your last order with Neocutis was back in April, the products we receive directly from Neocutis come brand new, every single week. You can always be confident that you are receiving the most recent batch Neocutis has to offer. Any damaged goods that arrive to you we can easily replace for you no problem. If it has not been taken care of for you yet, please give us a call or chat in live with us and we would be happy to handle this.
Thank you and sorry you your product arrived damaged.
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