Desicart Reviews 

1,969
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.

Rated 5 out of 5 stars

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more

Company replied

Rated 5 out of 5 stars

Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more

Company replied

Rated 5 out of 5 stars

Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more

Company replied

Company details

  1. Asian Grocery Store

Information provided by various external sources

Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,969)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order,track and Express…

Easy to order,track and Express Delivery.. great customer support, will be my regular ordering place for groceries weekly!

March 4, 2023
Unprompted review
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Reply from Desicart

Thank you so much for taking the time to leave us a rating We really appreciate you being a customer and helping to share the word about us.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

I found this website whilst searching…

I found this website whilst searching for south Asian grocery stores online. I am very pleased with the service provided. Easy to negotiate the web pages. I placed an order for some groceries but wasn’t sure what I will receive. I was very pleased with the products I got, they were fresh and picked as I would have if I was shopping in person. Also to my surprise I had a call from the store to check if the goods I received was to my satisfaction. That’s what I call an excellent customer service. Thank you Desi Cart Team. I have already recommend you to my family.

February 18, 2023
Unprompted review
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Reply from Desicart

We are so grateful for your review. Thanks for sharing your rating with us, We hope to see you again soon.

Rated 5 out of 5 stars

Happy with Desicart

I had two deliveries so far, I am happy and want to return to their website again

February 24, 2023
Unprompted review
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Reply from Desicart

Thanks so much for sharing your experience with us. We hope to see you again soon

Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with desicart, I have ordered tea, aata and frozen food items, the quality of the food is great and the order was delivered within said time and the packing was great.I will surely recommend this to others

February 14, 2023
Unprompted review
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Reply from Desicart

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Life-saver service for desi people out there

Such an outstanding and life-saver service for asian/desi people who struggle to find their home-stuff in the UK. Impressed by how they take care of the orders by properly maintaining the cold-chain till its delivered. Hats off to the whole team.

February 13, 2023
Unprompted review
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Reply from Desicart

We are so grateful for your 5-star review. Thanks for sharing your rating with us .

Rated 4 out of 5 stars

Good service with swift delivery

Good service with swift delivery. Just marked down because a couple of bits were out of stock in the size I wanted and had to buy bigger.

February 17, 2023
Unprompted review
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Reply from Desicart

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Rated 5 out of 5 stars

*****

Product as described and delivered within time window provided.

February 15, 2023
Unprompted review
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Reply from Desicart

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Rated 5 out of 5 stars

Excellent choice of inventory and good…

Excellent choice of inventory and good delivery service.. very responsive team.

February 12, 2023
Unprompted review
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Reply from Desicart

Thanks so much for sharing your experience with us. We hope to see you again soon

Rated 1 out of 5 stars

Bad experience

Seems like a fake website, they are giving £5 discount for trust pilot review. I tried payment using PayPal, it didn't work, got some error, where as PayPal worked for other websites during same time.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Easy ordering, fast delivery with regular updates and a time schedule, and the frozen items were packed so well they arrived in perfect condition.
I heartily recommend Desicart and will definitely order again.

February 3, 2023
Unprompted review
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Reply from Desicart

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit.

Rated 5 out of 5 stars

Great service

Great service. I have ordered a few times now and delivery reached on time every time. Very good selection of Indian items. Highly recommend this website especially where there is no easy access to Indian stores nearby.

February 6, 2023
Unprompted review
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Reply from Desicart

Thank you so much for this great review. We really appreciate your business and helping to share the word about us.

Rated 4 out of 5 stars

Great service

Easy to order, quick delivery, proactive follow up to check everything was fine. Great customer service.

January 27, 2023
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Reply from Desicart

“We're happy to see that you had a great experience with us. Thanks for sharing.”

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