Design.com Reviews 

4,620
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform, noting that crafting professional logos and creative branding materials is remarkably quick, simple, and efficient for everyone. Many people also deeply appreciate the extensive selection of versatile templates, high-quality file downloads, and the exceptionally helpful and polite customer support team available. However, some customers also noted unexpected subscription renewals and frustrating billing issues after making their initial online purchases. A few reviewers experienced unhelpful responses or significant delays when attempting to contact customer support to resolve these specific problems.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting that the platform is fast, very... See more

Product

Customers consistently note positive experiences with product, highlighting the amazing variety of unique... See more

Service

Reviewers mention positive feedback about service, noting great results and helpful support like when someone... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for offering amazing support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you ask questions, in no time a response with a solution! After that, an e-mail if I am satisfied and if my question is solved, and they ask for confirmation before closing ‘my case’. So great ser... See more

Rated 5 out of 5 stars

I was expecting to get nowhere with this, either due to system crashes, lack of technical skills or just generating “junk”. Instead it was amazingly simple, quick and produced great results: I was in... See more

Rated 5 out of 5 stars

Once I laid out the basic plans for my venture, I needed to move quickly to lay the foundation. This began with the logo. Unlike other online resources, Design.com has an amazing variety of unique ima... See more

Rated 5 out of 5 stars

I am happy I chose to use Design. The experience was pleasant and the results were fantastic. The tools were easy to use and very user friendly. I didn’t have be an expert in designing to end up with... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 127272315

Written by the company

Design & Branding Made Easy. Launch and grow your dream business with Design.com. With a suite of design tools, Design.com helps start-ups, businesses and entrepreneurs find and create their perfect logo, business card, social posts and more in minutes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,620)

1,488 reviews in the last 12 months

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Rated 5 out of 5 stars

I became a believer

I was expecting to get nowhere with this, either due to system crashes, lack of technical skills or just generating “junk”. Instead it was amazingly simple, quick and produced great results: I was in awe and recommend this product without reservation.

August 6, 2026
Rated 4 out of 5 stars

My Excellente Logo Design

My logo design looks amazing! I have been working on a design for a while now and Design.com showed up & did Not disappoint! I like the other services they offer but I am not in position to use them now. Overall, the annual service fee is very reasonable, they have a multitude of various designs and the site is easy to use.

August 5, 2026
Rated 5 out of 5 stars

EASY AND RELIABLE

I AM REALLY GLAD TO HAVE THIS OPPORTUNITY TO GET THE DESIGNED LOGO FOR MY COMPANY, ITS SO QUICK AND THE OPTIONS ARE HUGE,I DO SUGGEST PEOPLE TO VISIT AND HAVE THE SERVICE, THANK YOU.

August 7, 2026
Rated 1 out of 5 stars

SCAM!!!!

I would rate it as a SCAM.

First, because they refuse to issue EUR invoices for EU customers and they cannot get their VAT refunded.

Second, you can work on 20 logos before to like only one and you should be very careful which logo edition you will choose, because AFTER purchase, you will learn that what you choose is what you actually buy! Its a lie that you can edit your logo and save it for later - NO, you cannot!

Third, Customer service answers randomly to your questions and with a huge delay gets your point! It offers you solutions that go against any normal trading ethics! SHAME ON YOU!!!!

Overall, quite DISAPPOINTING service, that I would rate as a big SCAM!

ASK your questions PRIOR purchase, so to do not get disappointed, because they wont return you the money, but would kindly offer you a new charge!

A waste of time and money!

Its my first time seeing such kind of a SCAM, so BE AWARE!!!!!

July 27, 2026
Unprompted review
Design.com logo

Reply from Design.com

Hi Kristina - Thanks for your feedback.

We can see our team is already in communication with you and has explained the reason why we are unable to provide an invoice in a currency different from you purchased your package in.

When purchasing a Premium Logo Pack from our website, you are getting both a logo and unlimited access to our Suite of Design Tools which allow you to create branding (business card, letterhead, email signature), social media (profile picture, photo cover, post), print (poster, flyer, menus, etc.), web and other types of designs, with your new logo.

If there is any other questions our team can assist with, please don't hesitate to reach out.

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