Design2Please Reviews 

Order#: 8986 placed on 13/08/2024
Excellent service, ordered 3 Coffee Filter Paper Holders which I have looked online for ages. Did the usual Amazon checks but were pricey so took a stab at this company. 2 days later they all arrived and are exactly what I wanted.
Thoroughly impressed and credit where credit is due this company really delivered. Thanks

Very happy with shop and customer service.
I contacted them on Facebook messenger first to see if the item I wanted was in stock, within 30 mins they replied back.
I placed the order and received the tracking straight away.
Item arrived in days.

Very competitively priced. Excellent customer service. They responded to my query immediately and then replaced a faulty watch immediately.

Ordered 2 pair of oven mitts on sale at a great price. I'd seen a few comments about slow deliveries, but also that they didn't charge until items were shipped, so thought there was a process, at least. Imagine my surprise when my debit card was immediately charged, and no goods turned up (this was a month ago). Wrote customer service on their website, never got a reply. This seems like something more than a "stock issue."
UPDATE: Contacted by Design2Please, based on this note, and all was resolved quickly and courteously--it was an understandable mixup, due to a second-rate courier service. Thank you Design2Please, and thank you Trustpilot!

Great customer service,
Exemplary communication, fast shipping and great offers. Thank you from Germany.

I have ordered a product which unfortunately did not work with our hob. No quibble refund was issued. I will be certain to use the site again when I require any household items in the future.

1/ they had the cheapest prices (including compared to Amazon)
2/ Everything was dispatched 1st class the day after I ordered and I received the items 3 days after my order.
Very happy!

Ordered "in stock" items 12 days ago. Still waiting for dispatch as one item was apparently not in stock despite website. Frustrating to say the least. Despite numerous
emails, out of stock items are still showing as in stock on the website.

Polite, friendly email customer service, but does not remedy the problem.

Don't order if you are in a rush to get your order, but if no deadline the price and service are good.

Another one of those sites that fails to have good links to its stock database - or perhaps it deliberately avoids listing items as out of stock. Ordered two items in good faith, as they were showing as "in stock" on the website. Received an email some 24 hours later to say that the items were not actually in stock and "should be dispatched in approx 7 days". Well, 9 days later, no more emails and no order/tracking updates on the account pages. I assume (hope?) that the goods will be sent out soon - and I haven't been charged - but if I had known they weren't in stock I would obviously have shopped elsewhere, which is perhaps what they were trying to avoid by not saying it was out of stock in the first place. Disappointing.

Update: after being contacted by customer services (prompted by earlier review), items were dispatched and received within 4 days of making contact, which was appreciated. But rather begs the question as to how the service might be better with a more transparent availability of stock.

I live both in Denmark and in Scotland. Saw a Jacob Jensen weather station in the shops in Denmark and compared the prices with design2please. It was less than half the price. Had it shipped to a friend in the UK (even though the company was willing to send to Denmark) and made a mistake in the postcode. I advised design2please who fixed it and the product arrived on the promised day. Highly recommended.