I am always pleased with DB customer service. Big problem or small issue, they always get back to you quickly and continue to make sure you are satisfied with the outcome.. Saqib was very helpful,he s... See more
Company replied
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I am always pleased with DB customer service. Big problem or small issue, they always get back to you quickly and continue to make sure you are satisfied with the outcome.. Saqib was very helpful,he s... See more
Company replied
I am very pleased with how quickly my request was handled. I sent the message in the afternoon, and by morning there was a message in my email with a link to the design I had requested. Everytime I... See more
Company replied
The customer support team helped me solve an issue i had with my account very quickly and professionally, they were responsive and helpful throughout the process and kept me updated. Very well managed... See more
Company replied
This is bad. They used to have all creators. Now they have AI generated bot content on plus pro membership. And with that you only get that bot content, but not stuff from actual creators. And a creat... See more
Company replied
Design Bundles is the Digital Marketplace for Crafters, Graphic Designers and Businesses. Huge discounts and free products like Clipart, SVG Files, Sublimation, Paper Cutting, Laser Cutting Templates, Patterns, Fonts at Design Bundles!
United Kingdom
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Replied to 83% of negative reviews
Typically replies within 24 hours
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Design Bundles have the best designs ....the quality is exceptional....their customer service is amazing!!!!!!.
Totallllly recommend!!!

Reply from Design Bundles
I am very pleased with my purchases and would definitely recommend to anyone.

Reply from Design Bundles
I love the membership and I love the variety of design! In fact, the only complaint I have is something that I believe to be out of their control, and that is the exchange rate. To get double bills, once on the file and once on the exchange rate is hard to explain if a spouse sees the charge. (Especially if I make multiple purchases in a day. I will now have to learn to consolidate all my purchases to one a day!)

Reply from Design Bundles
I've bought quite a few designs and had no problems. Love your monthly $1 deals and especially your Black Friday $1 deals. I dealt with customer service once in 3 years and they were very helpful and quickly solved the problem.

Reply from Design Bundles
The $1 deals are fantastic.
I wouldn't have a membership as it only gives you a percentage off a design so not really worth it.

Reply from Design Bundles
Still my top favorite site for digital goodies. Easy to use. They store all of your download so you don't have to. The customer service is amazing and they have everything provided for customers outside of a shop like a forum, YT channel, FB page, newsletters and more. They even help boost your creativity. Ya gotta love that!

Reply from Design Bundles
I didn't like the fact that if you aren't paying for the membership you don't get emails about their sales anymore. I also don't like the fact you lose your credits.

Reply from Design Bundles
I love getting my credits each month and the selection of credit items is great. I'm just not sure about having to use more credits on items now. I guess that's better than spending the money to buy them. Just don't cut back on the 1 credit items.

Reply from Design Bundles
I give Design Bundles a 5! My issue is myself. I bought a bunch of designs and most of them are sitting there because I had the hardest time getting them set up to use. I no longer have my Cricut Maker. The foam rollers on the side ripped and I tried to fix. I no longer have it. I might get another one.

Reply from Design Bundles
I have purchased a TON of files, and have only had issues with one or two that were resolved almost immediately (unlike etsy purchased files). I love all the freebies and plus files as well!

Reply from Design Bundles
If you want to join a money pit, this is for you. I forfeited over 500 credits because there came a point where I didn’t use them because there wasn’t much I cared for. This and the way they’ve treated their customer base (closing FB page, not allowing to keep credits THAT I PAID FOR, too many changes (thus emails) all at once, changing the way creators can join) is why I’m no longer a customer. I no longer cared about the credits I lost. Save your money, create your own designs. (PS: Design Bundles: you asked for this review AFTER I opted out of ALL of your emails AND canceled my membership. So you are getting what you asked for with my review. Tip: your marketers should know better than to send out emails AFTER an opt-out.)

Reply from Design Bundles
Anytime I need a particular design for a project I can go
to Design Bundles and 99 0/0 of the time finnd it and
more ideas. I think the price is very good and the choices are wonderful.
The last items I purchased were earring designs and I have loved each one.

Reply from Design Bundles
Amazing place, great pricing, and amazing stuff to use for my small business. One purchase that i don't regret every month to pay for the stuff is AMAZING

Reply from Design Bundles
I love design bundles. I can most times find what I am looking for and prices are very reasonable.

Reply from Design Bundles
I super love Design Bundles. This is my go-to website for beautiful designs that I wanted to make as a project using our Cameo 4. I am very glad I came across the website. To more purchase in the future. Cheers!

Reply from Design Bundles
Easy to find what I am looking for. Great variety of SVG’s and easy to download.

Reply from Design Bundles
Prices are great and it’s super easy to use. I just search for what I’m looking for, purchase and download. The Dollar Deals always have great products and I love scrolling through those!

Reply from Design Bundles
I like design bundles for the variety of files they make available

Reply from Design Bundles
I love design bundles! They have the cutest stuff for all my crafts!

Reply from Design Bundles
There are a lot of beautiful designs and the sellers are quickly responsive answering questions.

Reply from Design Bundles
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