I am always pleased with DB customer service. Big problem or small issue, they always get back to you quickly and continue to make sure you are satisfied with the outcome.. Saqib was very helpful,he s... See more
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I am very pleased with how quickly my request was handled. I sent the message in the afternoon, and by morning there was a message in my email with a link to the design I had requested. Everytime I... See more
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The customer support team helped me solve an issue i had with my account very quickly and professionally, they were responsive and helpful throughout the process and kept me updated. Very well managed... See more
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This is bad. They used to have all creators. Now they have AI generated bot content on plus pro membership. And with that you only get that bot content, but not stuff from actual creators. And a creat... See more
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Company details
Written by the company
Design Bundles is the Digital Marketplace for Crafters, Graphic Designers and Businesses. Huge discounts and free products like Clipart, SVG Files, Sublimation, Paper Cutting, Laser Cutting Templates, Patterns, Fonts at Design Bundles!
Contact info
United Kingdom
- designbundles.net
4.3
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
RELIABLE, VAST LIBRARY, GREAT VIDEOS
HUGE library of exciting files, reliable on downloads and, thankfully a minimalist on daily emails!! I recently found a graphic mistake on an order (artist error)! I notified DB, received apology and notification when error was corrected and link to corrected order, YEAH
So much FREE stuff, I am beginning to feel guilty!
June 5, 2023
Unprompted review
Reply from Design Bundles
CJ,Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles, if there is ever anything you need please reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
I 😘 using this site
I 😘 be using this site. Makes making items so much easier. Just love all the different designs on this site.
June 14, 2023
Unprompted review
Reply from Design Bundles
Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles, if there is ever anything you need please reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
I have gotten many files from here
I have gotten many files from here, and everything that I've made for someone as a gift has received wonderful expression. I love that if I need a specific theme Design Bundle has it. Thank you.
January 10, 2023
Unprompted review
Reply from Design Bundles
Hi Melanie, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
So far so good
So far so good! I've downloaded lots of goodies. The ones I've uploaded to Design Space so far have worked beautifully. Great Freebies section too.
June 24, 2023
Unprompted review
Reply from Design Bundles
Hi Glenda, Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles, if there is ever anything you need please reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
Look it's Simple
Look it's Simple, there isn't any other company that even compares to you guy's! Your prices are incredible your library is massive. It's so easy to navigate and use. SIMPLY THE BEST OUT THERE!!
June 24, 2023
Unprompted review
Reply from Design Bundles
Thank you Beric for your kind words! It’s great to hear you are happy with your purchases and all we have to offer. We are happy to support you if you need any help with future products, please don’t hesitate to reach out to our Customer Support Team via mail@designbundles.net, they are always happy to help.
I bought a bundle with Terrible activation software
I bought a bundle with 3 programs in it. The company gave me 7 days to activate the programs. However their software would not let me copy and paste the rwg # or serials #.I did it manual for 2 programs. However, it would not accept the serial # or reg# for the third program. I also could not get the seler company to help activate the 3rd program which is the program I most wanted.
June 24, 2023
Unprompted review
Reply from Design Bundles
Thank you for taking the time to leave a review. If you would like to email customer support at mail@designbundles.net we would be very interested in taking a look at the software you purchase via our marketplace and more than happy to help you find a resolution to your issue.
Perfect for my Trunchbull costume
Exactly what I needed and when I needed it. Super easy to download andnuse
June 12, 2023
Unprompted review
Reply from Design Bundles
Hi Erin, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
Lots of great svg designs and fonts to…
Lots of great svg designs and fonts to choose from. Great prices and deals.
June 22, 2023
Unprompted review
Reply from Design Bundles
Hi Pat, We are so happy to hear you enjoy our deals. If you have any suggestions on what you’d like to see included in our next one, drop a line to our Customer Support team via mail@designbundles.net - We are always looking for ways to improve our offers!
Thank you for taking the time to leave a positive review on our page, we love to hear from our community!
Beautiful designs all in one place
Beautiful designs easy to download, a really useful site to visit when you need inspiration.
June 22, 2023
Unprompted review
Reply from Design Bundles
Hi Tina, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying Design Bundles. If you ever need any support, please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net - They are always happy to help.
Reply from Design Bundles
Thank you for taking the time to leave a review, Judith! We are so glad to hear you are happy with our marketplace. Should you ever require any assistance with your purchases or have any questions, please don't hesitate to contact our dedicated customer support agents at mail@designbundles.net. We are always here to help and ensure your continued satisfaction.
Decline in Quality Despite a Price Hike
This review is split in two ways, one from a buyer’s point of view and one from a seller’s point of view.
As a buyer, the site gives a wide range of products that used to be the ‘go-to’ place for quality and good value. Over the last 18 months or so, that seems to have changed drastically.
Price-wise, it’s all gone up in cost, which I will explain why further down.
Unfortunately, the quality of the products, especially if you are a member of the Plus products, has gone down. If you work with SVGs, be prepared to do a lot of cleanup work with the plus products so they’re actually usable.
Also, be prepared to download items individually from the same bundle as they are not all zipped together, especially font bundles. This isn’t good if you’re buying a bundle with 50+ fonts.
Also, be aware that if you cancel your Plus membership, you will lose all of your credits, so use them up first!
The Dollar Deal events are good, but be prepared to see the same old stuff, as they tend to promote the same sellers over and over again.
From a Seller’s point of view... well, I am no longer a seller on the site as I closed my store (my choice).
First of all, the minimum price we could set for our designs was set at $5.oo. That didn’t matter if it was a single design or a bundle. No one would be prepared to spend that amount of money on a single design when you could buy them for $1 on sites such as Etsy or even $0.75 on Silhouette’s Design Store. You also have the option of buying a subscription to Creative Fabrica and downloading unlimited designs and fonts or, the kicker here, a subscription to Crafty.net – which is actually owned by the same person as Design Bundles.
Second, as sellers, have no way whatsoever of protecting our designs on the site. We are not allowed to add a copyright to our listing in any way. This is a total cop-out for many reasons. The biggest reason is that because we have to set the price so high, and have no copyright in our listing, people come along, split our designs up, and re-sell OUR products or even give them away in groups, etc… We end up spending so much time chasing down these illegal actions that we don’t have time to design. Legally, we should have the right to protect our own creations. I am now selling exclusively on Etsy and making SIX times the amount I was making on Design Bundle and I have protected my own work, resulting in me issuing one take-down notice, instead of several when I was with Design Bundles.
As I said above, this used to be a good site for quality designs at great prices, but sadly, that’s now changed. I understand that times change, and businesses have to adapt to those changes, but it seems that Design Bundles is going backward, or at least in a different direction, which is not good for buyers or sellers.
June 16, 2023
Unprompted review
Reply from Design Bundles
Thank you for your review.
We are sorry to hear that the changes in pricing and the product quality have affected your perception of Design Bundles. Rest assured, we are actively addressing these concerns and working towards finding the right balance between affordability and maintaining the highest level of quality for our diverse range of products. The majority of our customers have had positive experiences. In fact, 95% of our 5,109 reviews are 5-star ratings, showcasing the satisfaction and trust our community has in us.
We are committed to listening to our customers, learning from their feedback, and taking appropriate actions to enhance our platform. Your voice matters, and we appreciate you taking the time to share your thoughts with us. If there is anything further you would like us to address or any suggestions you have, please feel free to reach out to our customer support team at mail@designbundles.net.
Thank you for being a part of our community and for your continued support. We look forward to the opportunity to serve you better in the future.
Great source company for crafter’s like…
Great source company for crafter’s like me. So much to choose from fonts to great bundles SVG’s and much more. The prices are very reasonable too. Thank you for providing these resources.
June 11, 2023
Unprompted review
Reply from Design Bundles
Hello, Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles. If there is ever anything you need, please reach out to our friendly Customer Support Team via mail@designbundles.net - They are always happy to help.
Best Company for Design Resources
Top notch design resource company with outstanding and professional customer support. My go to place for graphics and so much more.
June 6, 2023
Unprompted review
Reply from Design Bundles
Thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
You'll love it here!
A site that is easy to navigate and offers a variety of fonts and images. The reasonable pricing is a plus too.
May 18, 2023
Unprompted review
Reply from Design Bundles
Hi Tracey, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
I love the designs !!
June 6, 2023
Unprompted review
Reply from Design Bundles
Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles, if there is ever anything you need please reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
so many great designs to find :-)
I have found so many great designs and fonts at Design Bundles. With those I have been able to make and create really amazing things. I love how easy it is to find the designs I need and that they include the license to sell products engraved with those designs
June 6, 2023
Unprompted review
Reply from Design Bundles
Hi Olivier, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
You really are the best 👏🏼👏🏼 My…
You really are the best 👏🏼👏🏼 My experience has been very good in all aspects from the great files, amazing and varied designs. I can't stop mentioning the customer service. Worth every penny invested in the membership.🏆🏆🏆🏆🥇
June 5, 2023
Unprompted review
Reply from Design Bundles
Thank you Ana for your kind words! It’s great to hear you are happy with your membership. We are happy to support you if you need any help with future products, please don’t hesitate to reach out to our Customer Support Team via mail@designbundles.net, they are always happy to help.
I have really enjoyed the sublimation …
I have really enjoyed the sublimation art I have purchased. I haven’t made as much as I would like I’m still learning about sublimation but I love looking at the progress I am making just some technical problems I need to fix.
June 1, 2023
Unprompted review
Reply from Design Bundles
Thank you Debbie) for your kind words! It’s great to hear you are happy with your purchases. We are happy to support you if you need any help with future products, please don’t hesitate to reach out to our Customer Support Team via mail@designbundles.net, they are always happy to help.
Great selection of designs
Great selection of designs and always instant download. Never had a problem, always exceptional.
June 1, 2023
Unprompted review
Reply from Design Bundles
Hi Anne, thank you for your lovely feedback. It’s wonderful to hear that you are enjoying everything that Design Bundles has to offer. If you ever need any further support please don’t hesitate to reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
So much wonderful Selection!
Im new to Cricut and Embroidery - was so happy to find this site - it has so much selection - love it! Great designs, professional. Will be back again and again =)
May 22, 2023
Unprompted review
Reply from Design Bundles
Thank you so much for taking the time to leave a review, we love to hear from our community! We are so glad you are enjoying Design Bundles, if there is ever anything you need please reach out to our friendly Customer Support Team via mail@designbundles.net they are always happy to help.
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