Designbysi Reviews 2,081

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been so impressed by my experience with Design By Si - the clothes are SO cute and such good quality. I was sent the wrong size of an item by accident and the customer service responded straight... See more

Rated 5 out of 5 stars

Lovely company, beautiful clothes and excellent customer service. I had a problem with one of my jumper I bought from Designby Si.I sent an email and very helpful staff resolve my issue without any... See more

Rated 5 out of 5 stars

Really great tops, and genuinely good quality! Not like shien/ most fast fashion. I love the tailoring on the striped top and the sizing is perfect! Unique stuff and a genuine website - shipping was g... See more

Rated 1 out of 5 stars

De verzending ging fout en toen ik het pakket eindelijk ontving, kwam ik er achter dat de kwaliteit echt ontzettend slecht is. Na alleen het passen viel de knoop er al af. Echt jammer want ik vind... See more

Company replied

Company details

  1. Shopping & Fashion

Written by the company

DesignbySi tilbyder et unikt udvalg af tøj som vil fuldende enhver piges garderobe. Altid nyeste trends og styles til overkommelige priser


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My favorite shop to look for cute…

My favorite shop to look for cute outfits 🥰

October 7, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you so much - you are always welcome in our shop <33

Looking forward to packing your orders. Have a great weekend.

Hugs,
Emma - Designby Si

Rated 1 out of 5 stars

Terrible quality

Terrible quality, not as expected or advertised. Returns policy is appalling, not only do you get a comically short period of time to make a return, but the postage is almost as expensive as the actual product, making it a complete waste of time and money to even try and make a return. I would not recommend buying from this company.

October 1, 2025
Unprompted review
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Reply from Designbysi

Hi Eve,

We are sorry for your experience, this is of course not how it should be.

At the moment, the return policy is such that you have to pay for it yourself if you live outside the EU, as there are strict customs regulations. However, we will take your feedback into consideration.

You are always welcome to contact our customer service in connection with returns, complaints or anything else - they will be happy to help you find a solution.

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

This was k e of the speediest abroad…

This was one of the speediest abroad deliveries I’ve event revived with incredible quality and beautifully packaged.

October 3, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you so much!! <3 We always try to do as quick delivery as possible, so that's great to hear!

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Amazing customer service

Both items I bought were perfect! So soft and comfortable and fit perfectly. When I had a small issue the customer service was fantastic, quick responses and so understanding. Very pleased 🙂

September 25, 2025
Unprompted review
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Reply from Designbysi

Hi Eloise,

We’re so happy to hear both items were perfect for you – And thank you for your kind words about our customer service, it means a lot 👩‍❤️‍💋‍👩

Hugs,
Emma - Designby Si

Rated 2 out of 5 stars

Nice clothes, but sizing & delivery could be better

I like DesignbySi’s stuff — the styles are cute and material feels solid. But my pants were way too small, delivery took longer than expected, and returns felt like a hassle. Good, but needs tweaks.

September 23, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you for the respons! We apologize for the confusion regarding the sizes and will take your feedback into consideration.

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

i really loved all my items the quality…

i really loved all my items the quality was actually amazing,, there is nothing that compares to this store i can’t wait to buy more and grow my collection
also shipping was really fast only took 4 days !!

September 12, 2025
Unprompted review
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Reply from Designbysi

Hi Kimberly❤️

Thank you so much — we’re thrilled you loved the items and that the quality exceeded your expectations! So happy our fast shipping got everything to you in 4 days. Can’t wait to pack more pieces for your growing collection!

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

Perfect school and everyday bag

I ordered a bag and it came super fast even though I’m in another country. The bag came perfectly packaged and it is identical to the pictures shown on the site. It is beautiful, spacious and very well made. I’ll use it for both school and as an everyday bag

September 16, 2025
Unprompted review
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Reply from Designbysi

Hi Lori,

Thank you so much for your lovely review! We’re so happy the bag arrived so quickly, even abroad, and that you love how it looks and feels. Perfect that it’s both spacious and beautiful for school and everyday use <33

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Great brand

Ordered from the US, order was high quality and arrived quickly. Sizing was consistent. Will order again!!

September 15, 2025
Unprompted review
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Reply from Designbysi

Hi Leah,

Thank you for the kind words! <33

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Fits perfectly. Would 100% recommend.

September 14, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie,

Thank you so much. Have a great day <33

Hugs,
Emma - Designby Si

Rated 5 out of 5 stars

I love this brand so much

I love this brand so much, they truly have amazing pieces, and has become my go to when i need new pieces for my closet. Everything i own from them have hold their structure and shape, from clothing to slippers. Their knitts are also so comfy and cozy, but they lock put together and stylish!!!! Could not recommend more🩷 and as a plus, they’re shipping is extremely fast, at least if you live in Norway as well, I don’t think they have ever used more the 4 days before I got my order

September 5, 2025
Unprompted review
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Reply from Designbysi

Hi Frøya❤️

Wow, thank you so much for your sweet words! We’re so happy to hear that we’ve become your go-to brand 😍 It means a lot that you love both the quality and comfort of our pieces – from clothing to slippers and knits. And we’re thrilled that our fast shipping to Norway has made things even better for you 👩‍❤️‍💋‍👩

Can’t wait to send you more favorites for your closet!

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

Great quality clothes, 10/10 customer service and no customs charge for UK customers (£100)!

I’ve bought from design by si on 2 occasions. Both times their delivery has been timely, items are great quality and well-made (exactly like the photos) and their customer service is amazing - very quick and helpful when answering queries. TO NOTE - I am based in the UK and paid no customs duties on my order of £100 - Thank you design by si covering customs fees! I will definitely be shopping again :)

September 5, 2025
Unprompted review
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Reply from Designbysi

Hi sweetie ❤️

Thank you so much for your detailed and super kind review! We’re so happy to hear that you’ve had such great experiences with both the quality, delivery, and our customer service!

Can’t wait to pack your next order!

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

Loved these jeans

Loved these jeans! Such a nice colour, slightly long so had to get them altered but so worth it

August 30, 2025
Unprompted review
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Reply from Designbysi

Hi Sophie ❤️

So happy you love the jeans! The color really is gorgeous! Even though you had to get them altered a bit, we’re glad they were worth it 👩‍❤️‍💋‍👩

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

5 stars

The bag came in good condition and it is amazing overall. Would recommend it to anyone who is in need of carrying a lot of stuff.

August 30, 2025
Unprompted review
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Reply from Designbysi

Hi girl ❤️

We’re so happy to hear that you love your bag and that it arrived in perfect condition! Thanks a lot for recommending it 👩‍❤️‍💋‍👩

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

Lovely high quality

Lovely high quality, unique clothes

August 25, 2025
Unprompted review
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Reply from Designbysi

Hi cutie ❤️

Thank you so much for your sweet words! We’re so happy you love the quality and uniqueness of our clothes 👩‍❤️‍💋‍👩

Hugs,
The Design By Si Team

Rated 5 out of 5 stars

Amazing!❤️

I have bought four pairs of suit pants from Design by Si and they certainly did not disappoint. In fact they are the best pants I have ever owned. Seriously! They are true to size and are perfect for a put together look! At the same time they are unbelievably comfortable. In other words, definitely worth the price. I will surely turn to Design by Si the next time I need new pants!😍

August 15, 2025
Unprompted review
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Reply from Designbysi

Hi girl,

Wow, what an amazing review <33 We’re so happy to hear you love our suit pants – they’re truly one of our favorites too 😍 Thank you for your sweet words, it means the world to us! We can’t wait to have you back for your next order.

Love,
Emma - Designby Si

Rated 5 out of 5 stars

Great clothes

Great clothes! love them :)

August 15, 2025
Unprompted review
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Reply from Designbysi

Hi Natalie ❤️

Thank you so much <33

Hugs,
Emma - Designby Si

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