DesignCrowd Reviews 792

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Provided w great creative options. All read and understood brief. Winner was v cooperative and engaged even post delivery. Total pleasure!

Rated 5 out of 5 stars

Working with Design Crowd to get a book cover was the best decision I've made in a long time. The process was easy. The quality of artwork submitted was superb! Five artists submitted designs t... See more

Rated 5 out of 5 stars

Above all expectations! It was our first project with DesignCrowd, we had an idea of what we wanted but we didn't expect so many designers with so many creative ideas in so short period of time. It... See more

Rated 4 out of 5 stars

No doubt this is a spectacular resource; however, I find the user interface confusing. In my opinion, there should be less clutter and a more linear approach to where I am during a project (things to... See more

Company details

  1. Events & Entertainment

Our promises

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design contest to effectively harness multiple designers from around the world in a risk free environment.
Expect 25 to 100+ designs
Post a design contest and get 25 to 100+ custom designs from designers around the world. Ask designers to compete on creativity and quality rather than cost. Designers cannot see each other’s work (to prevent copying and group think).

Contact info

4.8

Excellent

TrustScore 5 out of 5

792 reviews

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Rated 5 out of 5 stars

My Logo Design

Ansh worked with me for logo creating. His service and effort he put into my project were outstanding. Very well communicated throughout the process. Amazing work. Thank you for your time, I appreciated.

September 10, 2024
Rated 5 out of 5 stars

Great service!

Great service!
I've been using this company for a few weeks and it's been great. Their designers are great and the customer service team are very responsive, highly recommend

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

This Service Does Not Work

I posted a brief, paid my money and then needed help when I could not update the brief and load a new attachment. The files load 90% and then freezes.
I have since sent emails to their support team and no one responds.
It is also interesting that there is no way of cancelling a project and getting ones money back.
If they do not respond to this complaint I intend to take this further.

September 6, 2023
Unprompted review
DesignCrowd logo

Reply from DesignCrowd

Hi Keith! Thanks for bringing this to our attention. In checking your Graphic Design project, I see you've managed to upload a PDF to it. If you were referring to a different file or need further assistance, please don't hesitate to reach out to us to support@designcrowd.com

Rated 5 out of 5 stars

DesignCrowd.wouldn't do it any other way!

I really enjoyed working with DesignCrowd!! Much better than employing a logo design consultant and being stuck to one Design Style. Using DesignCrowd I had over 50 talented designers and over 100 designs competting for selection. My final choice 'tanjil........' was amazing and chalenged what I expected. Highly recommended. I was supported by Jeremiah service consultant from DesignCrowd and was supported all the way!!!

June 9, 2023
Rated 1 out of 5 stars

I totally regret investing any money…

I totally regret investing any money into a web design I was looking for from the designers on this website. For several hundred dollars, I will be forced to pay for a design that does not comply with the contract agreed to by Design Crowd and I. The last term I read that made me decide to try Design Crowd was that the staff would make sure that everyone walks away with a design with which they are happy. However, the staff obviously couldn't care any less and are more concerned with the five minutes these "designers" have put into the "designs" someone else made (they are templates) than the people who are looking for quality product and are funding the company. I really regret ever thinking this company was capable of providing satisfaction guaranteed.

The vendor requested more information so here it is: I created a project with guaranteed payment for the designer. I have yet to find any design that has been more than just a screen or two of minimal content with much more being the standard text or "content" the template already comes with. I can do the same thing in less than 1/2 hour. Even though there are a good amount of designs submitted, they all were incomplete and sent with the template language on them. In some cases, especially most recently, my brief wasn't even read. This means I will have to finish the project even though I paid for another person to do it.

I've had used agasint me the fact that I chose guaranteed payment against me instead of looking at it like I was trying to be fair to the designers by making sure they knew at least one of them would be compensated. I wish I hadn't chosen that option since it will obviously end up badly for me but will end up great for some "designer" who put in very minimal, if any, time and creative effort. I will have to spend the time to finish the website, as it is described in the brief, after paying $350 for a screen or two of standard template content or content that has nothing to do with my business since the designer didn't even read the brief, which has nothing to do with my business.

So, I will be forced to pay for something I don't want and I could have done it on my own when all over Design Crowd's website there are claims that regardless of what we pay or what add-ons we choose, the staff will make sure that the client is happy and gets a design they feel comfortable paying for. That was the term that was what made me comfortable investing the money I have in Design Crowd's website and guaranteeing the monetary award to the winning design. However, the staff has been less than interested in my satisfaction and has no empathy in the fact that their website promotes poor quality of design with the unwavering, rigid carelessness of whether those who pay their hard-earned money are getting quality products for their money.

May 22, 2023
Unprompted review
DesignCrowd logo

Reply from DesignCrowd

Hi CL - Thanks for your feedback. It sounds like you may have launched a project under the Guaranteed Budget option, which means you are committing to selecting a winner at the end of the contest. That said, our team is eager to help you select a designer that you are satisfied with and can work with you to make this happen. We've reached out to you via TrustPilot to gather more information to provide further assistance.

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