Parcel didn't arrive. Very poor customer service. I'm £117 out of pocket and still no closer to a refund. No reply to my emails asking when I will be refunded, this being the only way to get in tou... See more
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Very good experience. Prompt delivery, genuine, brand new Clarks Originals Weaver GTX. Unfortunately I had to return them as they didn't fit. My refund was issued as soon as they received them bac... See more
Brought a pair of Clark’s Originals and they were a little big on me. Hugo at customer service was great in ensuring that I could exchange for a smaller size. Hugo kept me informed with tracking detai... See more
I would like to thank Hugo who helped me exchange a pair of boots, within 1 week I had a new pair delivered, I have bought several items from this site, I would definitely recommend. Excellent comm... See more
Company details
Written by the company
Designer Outlet Online Sale for mens womens & kids clothing footwear & accessories 💥 Always inline and off-price 💥
Contact info
N/A, N/A, London, United Kingdom
- contact@designeroutletsales.com
- designeroutletsales.com
Replied to 33% of negative reviews
Typically replies within 24 hours
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Took several weeks to process the…
Took several weeks to process the order’ but never received the item.
Parcel didn't arrive
Parcel didn't arrive. Very poor customer service. I'm £117 out of pocket and still no closer to a refund. No reply to my emails asking when I will be refunded, this being the only way to get in touch.
Would probably use another site, very poor customer service in comparison to alot of other sites.
Very pleased with my garment. Genuine and at a great price. Thank you.
Very pleased with my garment. Genuine and at a great price.
I pay for perfumes £120.outlet deals…
I pay for perfumes £120.outlet deals perfumes. Com the didn't send my order. Not replied my emails. Not good.i asked to refund my money back. Please don't buy anything from them .you never know how we work hard to get paid. But you scammed.people's.

Reply from Designer Outlet Sales
Great service
Great service, great prices. When i want clothing this is the first place i wil look
Could not be more pleased! Only positive things..
I couldn’t be more pleased with my experience shopping here! From start to finish, the communication was absolutely fantastic—quick responses, clear updates, and an overall seamless process not to mention incredibly fast delivery. Their prices are amazing, especially considering they sell 100% genuine, authentic products, which can be so hard to find elsewhere at this value.
I did encounter a small issue with my order, but it was handled so swiftly and efficiently by their incredible customer service team that it left a lasting positive impression. They truly go above and beyond for their customers, and it shows.
Honestly, I only have good things to say about this store and will definitely be shopping here again. Highly recommend to anyone looking for quality products at unbeatable prices with exceptional service!
Wowzers
Wowzers, only ordered yesterday and arrived today. 100% as described. Loving my new Clarks Original Wallabees. Will defo purchase again.oh and accurate colour description. Thanks so much
Excellent customer service
Excellent customer service! Contacted them via email and they responded very quickly. Dealt with my query efficiently. Much appreciated, will definitely recommend this company to others, designer clothing at great prices thank you.
Delivered in 24 hours ..
Delivered in 24 hours ... item are as described. Perfect thank you.
Very speedy and smooth service
Very speedy and smooth service. I would highly recommend.
Perfect
Perfect! 2 Ralph Lauren Tees come super quick with secure delivery. Love it. Thanks guys!
Really Impressed with this company
Really Impressed with this company. Placed my first order with them late on Sunday evening and received my order by Tuesday lunch time. Was kept up to date with the order and delivery slot. Pleased with the item I ordered too. Will definitely be ordering more.
100% recommend
Ordered tall hunter wellies, they came and are perfect. Good communication from the company and timely delivery, super happy! Wouldn’t hesitate to order again ☺️
Excellent customer services
Ordered a pair of Hunter Wellies in black for my son, delivery came within 2 days and i recieved Navy wellies. Contacted customer services and within the hour, Hugo got back to me stating they were re-sending the correct shoes and to keep the Navy ones as a gift, the replacement came the next day, no faults at all and excellent customer services. Thank you!
Very good experience.
Very good experience.
Prompt delivery, genuine, brand new Clarks Originals Weaver GTX.
Unfortunately I had to return them as they didn't fit. My refund was issued as soon as they received them back.
I hope I'll find something my size soon on their website soon, bc the prices are very good.
Recommended! 👍
Outstanding customer service from Hugo…
Outstanding customer service from Hugo and the team.
Thank you
I have made my order an almost a ago month later…
I have made my order Almont a month ago and no order as arrived and no contact number to speak to anyone

Reply from Designer Outlet Sales
Brilliant customer service
Gorgeous product and fantastic customer service. Prompt response from my query and great round brilliant customer service.
Il definitely be back to shop here again in the future.
Delighted with product
Delighted with product - identical to existing item from manufacturer and just over half the price
Utterly faultless customer service…
Utterly faultless customer service which is a rare thing today. Brilliant communication, excellent product at a great price. I am massively surprised at any of the negative reviews - they seem fake to me (rather than the products they're complaining about!) ! My experience has been very positive and my daughter is thrilled with her bag. Once a delivery was sent to the wrong address (note, not the fault of this company - an error from DPD). This was rectified within an hour of my raising the problem and was dealt with so professionally that I thought I'd landed in a parallel universe!! Many thanks. Would highly recommend this company and I don't often write reviews so this is high praise indeed!
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