Designerposhwatches Reviews 

394
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting incredibly helpful staff who go above and beyond, along with prompt and polite communication throughout the entire purchasing process. Many consumers also appreciate receiving top-quality, authentic luxury items that arrive securely packaged and delivered in record time. Some reviewers were not happy with the delivery times, noting that orders occasionally faced unexpected logistical delays and extended waiting periods beyond original estimates. A few people also mentioned frustrating experiences regarding missing items and difficulties when trying to resolve shipping mishaps with support.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing watches as stunning, authentic, and... See more

Service

Customers consistently note positive experiences with service, frequently highlighting prompt and helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt, polite, and exceptionally helpful... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seeing the great christmas discounts I ordered a gucci watch for my husband. I did a lot of research online and posh watches were by far the cheapest. The only concern I had was if it would be deliver... See more

Rated 5 out of 5 stars

Purchased a watch from this retailer for the first time opted for next day delivery on Thursday afternoon and received Friday morning with dhl very impressed. Well packaged and watch was stunning... See more

Company replied

Rated 5 out of 5 stars

DPW offer a wide range of authentic top brand names. They were extremely helpful throughout all interactions with me. I feel they have gone above and beyond to ensure my complete satisfaction. I highl... See more

Rated 5 out of 5 stars

Received my tag heuer carrera today. Took approx 2 weeks to arrive which I was quoted upon placing the order. The watch is stunning and well worth the money. I did plenty of research before placing a... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

394 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(394)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank the customer service

I would like to thank the customer service at DWP for their assistance. The watch I received was perfectly packaged and delivered was quick and notification received from DHL. My first purchase and was impressed. I’m disabled and was happy that DWP were helpful and sent me a supportive email.

February 12, 2026
Unprompted review
Designerposhwatches logo

Reply from Designerposhwatches

Your recommendation means a lot to us.


We look forward to serving you again thank you


Also if we can Help with Anything else in Future please let us know


If you have any further comments or need assistanc


Please don't hesitate to contact us.


Warmest regards,


Claire

Rated 5 out of 5 stars

Fantastic customer service

Seeing the great christmas discounts I ordered a gucci watch for my husband. I did a lot of research online and posh watches were by far the cheapest. The only concern I had was if it would be delivered before we left on holiday. I spoke to Claire in customer services and she arranged for it to be held until our return. I had several emails reassuring me there would be no problem, it would be despatched immediately once I notified them of my return. And it was. Nice people to buy from, excellent service.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I needed some support to choose

I needed some support to choose, source and order 2 watches for a wedding this week.
It was a His & Hers set.

Have spent most of the weekend searching, and saw a few lovely sets.

I phoned the freephone this morning and spoke to an amazing lady by the name of Danielle.

She was patient, guided me calmly and eloquently and stayed on line whilst I ordered the watches on the site.

My typing speed is very slow.!’

I wanted to write this review and highlight her outstanding skill, passion and knowledge of the products you market.

It’s rare in today’s world for online retailers to have a contact number. It’s even rarer that one comes across an agent who has Danielle’s skills.

Having been a judge in 2023 at the Retail Awards, I must commend the amazing customer service and certainly a stand out candidate for 5 Star Brand Ambassador award

Brilliant is not enough

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

DPW offer a wide range of authentic top brand names. They were extremely helpful throughout all interactions with me. I feel they have gone above and beyond to ensure my complete satisfaction. I highly recommend them and will definitely go back to them in the future. Great job!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Placed an order for a Tag Heuer watch

Placed an order for a Tag Heuer watch BA0643 which arrived this morning well packaged and no damage . Great communication from all the staff at designer posh watches like to say a big thanks to all .

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Claire and the team went out of their way to help me with my purchase. Highly professional and highly recommend. I will definitely be purchasing again.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Tag Heuer Carrera

Received my tag heuer carrera today. Took approx 2 weeks to arrive which I was quoted upon placing the order. The watch is stunning and well worth the money. I did plenty of research before placing a order and designer posh watches were by far the cheapest I could find. Would defiantly use again for any future purchases. Thank you!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

What a great company to deal with. Service was quick and efficient and even after the watch was delivered and I found that I did not like the size of dial (my fault for not measuring g the size) they were happy to exchange the watch for a larger dial watch. This arrived with the same efficient delivery time scale and it is absolutely what I wanted. Cannot recommend them enough

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

This website is great i had ordered a…

This website is great i had ordered a watch and it came in perfect condition and then a year later the battery had died so i contacted customer service who dealt with my query promptly and repaired the watch and sent me it back in brand new packaging. The watch came back in perfect condition and it has been fixed all within a weeks time, definitely a trusted website!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

From the off DPW kept me informed…

From the off DPW kept me informed during the purchase and delivery process.
Got back to me immediately if I had a question absolutely first class.
The item was perfect in every way and I am delighted with my purchase.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The watch I ordered couldn’t be fulfilled for some reason, but DPW provided excellent customer service. They offered me the option to choose a more premium watch as compensation at the same price.

I paid £35 and received a watch worth £100 — couldn’t be happier!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Stumbled across these by accident and what a discovery. I was a bit dubious about spending such an amount of money on a tag watch I had never seen but so glad I did. They was priced really well. The email communication was superb. Ordered the watch on Friday night and had it on Tuesday. Just gave it to the wife and she’s over the moon.
Other online companies take note because this is how business should be done. Can’t recommend enough

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I would 100% recommend Designer Posh…

I would 100% recommend Designer Posh Watches if you’re looking to purchase a quality watch at a great price. I recently purchased a beautiful Seiko men’s wristwatch, very well packaged and delivered on time, once unpacked I was delighted with my watch, it most definitely exceeded my expectation. The customer service was also exceptional!! I Will definitely be a returning customer as my experience has been excellent and customer confidence is key!! Thank you designer posh watches and especially thanks to Claire for your excellent customer service.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive

Very positive - I had a fixed deadline for an important family event and Claire made sure I received everything in time, which I really appreciated.

July 4, 2025
Unprompted review

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