Designer Wallpapers Reviews 1,803

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and design of the wallpapers, often describing them as gorgeous, thick, and unique. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating prompt arrivals and careful packaging. Reviewers also commend the outstanding customer service, noting helpfulness, professionalism, and excellent communication throughout their purchasing journey. However, some customers experienced delays with their wallpaper orders, sometimes due to stock issues or external delivery companies. A few other people also felt that a specific wallpaper product, described as 'easy installation', was difficult to handle due to shedding glass beads, leading to an unacceptable finish. Additionally, some reviewers received rolls with different batch numbers or slight color variations, which caused issues with matching.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the design,... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the design,... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt, fast, and efficient service... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wallpaper was delivered promptly. We were very pleased with the design and quality of the wallpaper from Osborne and little. We returned one roll as we had over ordered and once it was received th... See more

Company replied

Rated 5 out of 5 stars

This is a difficult one! Delivery was absolutely the worse ever. I waited weeks and weeks for this, but I understand it was Designer Guilds fault. I didn’t want to give a poor rating, because Designer... See more

Company replied

Rated 5 out of 5 stars

Great quality wall paper, nearly 25% cheaper than the high street price. Quick delivery. Only negative was the refund for surplus roll took a while and was only refunded after a prompt but otherwi... See more

Company replied

Rated 5 out of 5 stars

Great samples to help us choose our wallpaper. Good quality wallpaper, quick delivery and great customer service with a follow up email asking if we needed any help. Thank you, we're so happy with ou... See more

Company replied


Company details

  1. Interior Designer

Information provided by various external sources

Designer Wallpapers brings you the UK’s most exclusive and exciting collection of wallpapers, from the very best designers, all on one website. All of our elegant and luxurious wallpapers are manufactured using the finest materials and we offer everything from traditional hand-printed designs to futuristic holographic patterns.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service. Also very fast delivery also to the Netherlands's!!
No fee for shipping.

I didn’t know I had to pay import duties.
but the product is definitely worth it!

August 22, 2024
Rated 5 out of 5 stars

What a wonderful source for exquisite…

What a wonderful source for exquisite wallpapers. I’m from the United States and the pricing is extraordinarily good. Better selection than the states and much less expensive. The quality of the paper exceeds our expectation. The service from the employees/management was bespoke. Shipment was extremely fast and very inexpensive to the states.

August 20, 2024
Rated 1 out of 5 stars

Never received my order

After I placed my order I got a confirmation email saying, once your package ships we will send an email with a link to track the package. After a week of hearing nothing else I sent an email to ask has my order been shipped yet. I receive an email back to say because I had only purchased one roll, it was sent regular post as opposed to tracking. (Regardless of whether it 1 roll or 10 I am still a paying customer and this paper is not cheap). Fast forward two weeks and I still had not received it so I emailed again. To which was said, it must be lost in transit and they would send another roll tracked postage. Over 3 weeks later, no paper and still no tracking and when I emailed again the reply I got was; I will cancel and refund your order. Terrible terrible service and unacceptable way to run a business!

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Excellent service, my wallpaper was so beautifully packed and when I opened WoW it was beautiful, it’s for my new bathroom can’t wait till it is on the wall, beautiful paper , for something unusual can’t beat this company.

July 26, 2024
Rated 5 out of 5 stars

True to Word. Great Service

Paul on the phone was courteous.
My product came so fast I was shocked!!
The product was superb and so happy I took the leap of faith to call them instead of ordering from the US!!
I am still in shock about how easy the whole experience was. Great Great Job!!

June 29, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service, brilliant discount & very quick delivery as promised. Well packaged too - thrilled with Designer Guild paper… best I have ever put up.

June 28, 2024
Rated 5 out of 5 stars

Absolutely first class service from start of order to completed wall hanging.

Absolutely first class service.
The wallpaper is excellent - just stunning now room has been decorated.
The quality of the wallpaper was absolutely first rate . Luckily my friend who applied the wallpaper was very experienced - pattern was interesting challenge for him - he loved it and we were mesmerised and found the magic when another friend revealed the hidden motives in the wallpaper. Pure art xxx
Thank you

June 22, 2024

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