Design Pickle Reviews 363

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Horrible experience. Horrible onboarding. Terrible design work. A different designer on all of the work for the same product with design inefficiencies. You have to email in slack. Terrible respo... See more

Company replied

Rated 5 out of 5 stars

What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... See more

Company replied

Rated 3 out of 5 stars

Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... See more

Company replied

Rated 5 out of 5 stars

Design Pickle is instrumental to our business, As a fractional CMO we want to make sure we can quickly execute ideas. Design Pickle works on our terms on slack. We can quickly see where work orders s... See more

Company details

  1. Graphic Designer
  2. Business to Business Service
  3. Design Agency

About Design Pickle

Written by the company

Design Pickle is the leading creative enablement platform, providing quality design and illustration work for thousands of businesses.

Founded in 2015 by Russ Perry, Design Pickle was born from the idea that everybody needs access to seamless, reliable and professional graphic design on a consistent basis.

Our mission is to change the world with creativity - and we welcome you to join us!

Design Pickle offers clients:

- Graphic Design - Custom Illustrations - Presentation Design - Motion Graphics - Video Editing - Canva file delivery - Figma file delivery

Design Pickle was the first in the space to offer:

- Creative Design Automation - Integrated Design Workflows - AI powered creative brief request tool - Adobe, Figma, and Canva-ready source files - plus so much more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

363 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I have nothing but good things to say about Design Pickle and Rogelio Gonzalez Carillo

I have nothing but good things to say about the work from Design Pickle. I had a vision for a very tough project and Rogelio Gonzalez Carrillo brought it to life even better than I could have imagined. Even beyond that, I needed various designs and they were all done to perfection with excellent turnaround times as well. I would recommend them to anyone.

March 30, 2024
Unprompted review
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Reply from Design Pickle

We're so glad to hear that Rogelio and team are rocking it for your brand! We appreciate the 5-stars and kind words, Lovan, thank you!

Rated 5 out of 5 stars

Best money spent

My designer truly allows me to have a member of my staff without having him on payroll. The ability to have such a variety of asks and Design Pickle always delivers. The new Ai features helps but I have not used it much and I appreciate that they continue to bring us more and more options.

March 13, 2024
Unprompted review
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Reply from Design Pickle

Thank you so much, Dr. Tracee! We're so glad you've had success and have been saving money on full time headcount. We're so glad you're also leveraging our in-app AI tools; stay tuned for more great enhancements coming your way!

Rated 4 out of 5 stars

I love how simple it was to use the…

I love how simple it was to use the platform

February 1, 2024
Unprompted review
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Reply from Design Pickle

Thank you so much for the feedback, Julianna! We appreciate it. If you have any questions or need support, please don't hesitate to reach out to help@designpickle.com!

Rated 4 out of 5 stars

Design Pickle is in my daily business…

Design Pickle is in my daily business practice. ;) I always have 2 designs being made at the same time and I am daily checking them and beginning new projects. It is such a staple in my business now. Design Pickle has helped me so much. It is great for someone who is going to be on it, notice deadlines and continue the work with them.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Good company overall

I’ve been struggling a bit with the pricing lately, because I’ve been a client for many years, and the last price increase upset me because of where I’m at at the moment in a transitionary period. Gerardo was very kind, despite me not being the most pleasant person to deal with and helped me come up with a plan. Also Naybeth has been my designated designer for at least three possibly four years and I absolutely adore her. She’s incredible and talented. While, I do feel that their prices are pretty high for industry standards for outsourced work, I really do like design pickle.

I do wish that they would come up with a mobile app or something though because it’s nearly possible to submit request on my phone, and I’m always on the go

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

We have been using Design Pickle for quite some time now and they have been great. Their service is very responsive and the quality of their designs is excellent. The best part is that you can directly work with the designers and illustrators to give them feedback and adjust the designs, making it highly customizable. Overall, it has been a great experience.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Support Experience with Design Pickle

Our journey with Design Pickle has been nothing less than spectacular. The level of creativity, attention to detail, and alignment with our brand that their team has demonstrated through the assets they've created for us is remarkable. Each project delivered has not only met but often surpassed our expectations, embodying the perfect blend of creativity, engagement, and brand consistency.

Their process for handling revisions is commendably efficient, ensuring that our feedback is incorporated accurately and swiftly, making the iterative process seamless and stress-free. One of the most impressive aspects of working with Design Pickle has been their unwavering commitment to meeting our deadlines. No matter the complexity or the tightness of the timeline, they have consistently delivered high-quality work on time, every time.

Moreover, the professional demeanor, easy communication, and willingness to go above and beyond by the Design Pickle team have significantly enhanced our overall experience. Their ability to understand our needs, sometimes even before we articulate them fully, has been invaluable in creating assets that truly resonate with our audience and elevate our brand presence.

In essence, Design Pickle stands out not just for the exceptional quality of their design work but also for their reliability, customer service, and the genuine partnership approach they take with their clients. I wholeheartedly recommend their services to anyone looking to elevate their branding and marketing materials. The experience has been truly transformative for our brand, and we look forward to continuing this fruitful partnership with Design Pickle.

February 25, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING ⭐️😊⭐️

Having a dedicated designer is incredible; I've had the same person for a few years, and she is amazing to work with (Maria). It is amazing how fast the design services are and how high the quality is. I can't imagine how I functioned before I was a customer. As a small business, using Design Pickle allows me to punch above my weight class, so to speak, with fabulous documents, posts, illustrations and slide decks. The interface is easy, and communication is fast and clear. Couldn't be happier!

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor design skills, can’t follow brand guidelines

We tested both the premium and pro packages but opted to cancel within the 14-day trial period. To their credit, they offered a discount on a combined package. However, the quality of the designers fell short of expectations, especially when compared to what one might find on Fiverr for a lower cost. Despite providing them with a comprehensive, high-end brand guideline and a suite of documents, their ability to adhere to these standards was lacking. The designs they produced were subpar, not even meeting the standards one would expect from an entry-level junior designer..

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Bravo

Design pickle is a great company to work with. The designers always make sure our requests are completed with attention to detail and quality. The set up on the webpage is easy to navigate through and place orders. The seminars and trainings they offer help us stay up to date with the latest products they offer.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Expensive plans and misleading scope of service

Don't be fooled by their "unlimited graphic design" gig. They only deliver one design per day, and most of the designs are generic, coming from stock templates with just a bit of tweaking—something I could do myself. It's a waste of money.

October 1, 2023
Unprompted review
Design Pickle logo

Reply from Design Pickle

Hi Max, we'd love the chance to improve your experience. Volume and output does start low with our entry-level plans, but we can increase the capabilities and bandwidth, no problem. Please reach out to our team at your convenience: help@designpickle.com

Rated 5 out of 5 stars

Very quick turnaround time

Very quick turnaround time, easy onboarding, professional designs, great feedback system between clients and designers.

February 6, 2024
Unprompted review
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Reply from Design Pickle

Thank you so much, Iann! We're glad to hear about your awesome experience with us!

Rated 5 out of 5 stars

Great people

Great people! The customer service is top-notch.

January 12, 2024
Unprompted review
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Reply from Design Pickle

Thank you, Cindy! We agree, we have pretty great people. :)

Rated 5 out of 5 stars

Great service

Great service. Quality final products delivered. THe approval process and colloboration can be improved but it works.

January 11, 2024
Unprompted review
Design Pickle logo

Reply from Design Pickle

Thank you for the feedback and review, MK! We're always looking for opportunities to evolve and improve. Please don't hesitate to send your ideas to help@designpickle.com.

Rated 2 out of 5 stars

I don't like this company

I don't like this company, too slow for what it charges and on top it charged an extra month, I understand you carry people and cost but if that is the case you over deliver, I wont use them again.

January 6, 2024
Unprompted review

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