Desio color contact lenses Reviews 1,630

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that the staff is helpful, responsive, and goes above and beyond to resolve issues quickly and efficiently. Many people are also impressed with the product's comfort, natural appearance, and the wide variety of colors available, often receiving compliments on their eyes without others realizing they are wearing contacts. However, some customers have experienced issues with product quality, reporting that lenses arrived damaged, tore easily, or became uncomfortable after a short period. There have also been instances where the color of the lenses did not match what was advertised or appeared differently than expected on their eyes. A few people also mentioned problems with delivery, including long waiting times and issues with customs charges.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many praise the natural look, comfort, and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praise the natural look, comfort, and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as fantastic,... See more

Order

Consumers have ambiguous experiences with orders. While some customers, loyal for years, report receiving... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast delivery, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There are a few reasons why I really like my Desio coloref contacts: 1. The contacts are available in my prescription 2. They arrived quickly 3. They are very comfortable 4. People can't tell... See more

Company replied

Rated 4 out of 5 stars

I would like to share feedback about my recent experience with Desio. The lenses I received in November 2025, shipped from Italy to California, unfortunately arrived damaged. After several emails,... See more

Company replied

Rated 5 out of 5 stars

Fantastic products and even better customer service! I’ve been buying Desio contacts for several years and I have loved the variety of colours that is offered here. I always get compliments on whateve... See more

Company replied

Rated 5 out of 5 stars

Obsessed with my Desio lenses! Comfortable, gorgeous colors, and totally transformed my look! * Crystal clear vision * Super soft and easy to wear all day * Stunning shades to match every... See more

Company replied


Company details

  1. Contact Lenses Supplier

About Desio color contact lenses

Written by the company

Desio: Premium Italian Color Contact Lenses

Desio Color Contact Lenses in Infinity Blue

Welcome to Desio, where Italian craftsmanship meets vibrant innovation in the world of color contact lenses. Founded in 2011 and backed by Qualimed srl's extensive expertise, Desio has been at the forefront of the contact lens industry, combining advanced technology with sophisticated design.

Advanced Options for Every Need

Our lenses cater to a wide array of visual corrections, offering powers from -13.00 to +6.00. Whether you have myopia (nearsightedness), hyperopia (farsightedness), or astigmatism, Desio provides tailored solutions to meet your needs. Learn more about our astigmatism options here.

Why Choose Desio?

Step into a world where your eyes reflect your deepest beauty and sophistication with Desio—Italian craftsmanship at its finest.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Beautiful totally natural looking…

Beautiful totally natural looking contacts thanks

November 26, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your feedback! We’re so glad you love the natural look of our contacts. Your support means a lot to us!

Rated 5 out of 5 stars

I have de bes experience with this…

I have de bes experience with this company, good quality products and great service

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your wonderful feedback! We’re so happy to hear you’ve had the best experience with us. Your support means everything!

Rated 5 out of 5 stars

I love it and I‘m from germany ist was…

I love it and I‘m from germany ist was a good think to buy it love it

November 28, 2024
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Reply from Desio color contact lenses

Thank you for your feedback! We’re so glad you love it and had a great experience. Greetings to you in Germany!

Rated 5 out of 5 stars

Communication

Communication, fast delivery and of course my absolute favorite colored lenses

December 3, 2024
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Reply from Desio color contact lenses

Thank you for your kind words! We’re so glad you’re happy with our communication, fast delivery, and lenses. Your support means a lot!

Rated 1 out of 5 stars

the leances easy to cut , very bad

I pay 4 leanness, they are like a paper easy to cut.

November 28, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for reaching out. We’re sorry to hear about your experience with the lenses. Please contact us at support@desiolens.com with your order details so we can assist you further. Your satisfaction is important to us, and we’d like to help resolve this issue promptly.

Rated 4 out of 5 stars

Desio Forever Green

PROS: Desio Forever Green are the most realistic colored lenses I have ever worn. I have tried many different lenses from Solotica, ColorCL & Anesthesia.
None compare to the crystal depth that is Desio Forever Green. The blending of multiple colors and shades make these lenses incomparable to anything on the market today (as of December 2024). Its most honorable mentions is the way the brown coloring on the inside of the lens tastefully blends to a beautiful rich green with a realistic dark limbal ring on the outside. These lenses are a true hazel-brown-green color that extenuates my Mediterranean features and matches my olive skin with seamless taste. A MUST have for those seeking a REALISTIC color depth. These one of the very few lenses on the market that someone can be very close to your face and still look authentic and real without seeing any of the much hated pixelation that is common in most lenses. There is simply NO pixelation in the lens - instead it is cloudy - like a real eye.

CONS: The material used for this contact lens is extremely uncomfortable as the lens is *VERY* thick. The oxygen level on these lenses are the lowest of any contact lens I have ever worn. This is not a lense you can wear for more than 4 consecutive hours. Additionally, this is a lens that feels very brutal and foreign on the eye if you are wearing these every single day. The comfort level is terrible and unforgivable. I often feel like the contact lens sitting in my eye feels like a physical sticker attached to my eye ball. I have experienced pain on my eyes from wearing these lenses for a long period of time. The thickness of the contact lens is also easily visible by others. So if you are wanting a discreet look where people don’t notice you’re wearing contact lenses - the thickness of the lens is a dead give away (although the color is impeccable). I also want to add that I don’t have any special needs for my eyes and I have a normal/common iris shape and diameter.
I strongly advise and recommend that Desio change the material of their contact lenses. Serious consumers like me expect THIN contact lenses that are comfortable and feel safe on my eyes. It is just completely unnecessary to continue using this same material for their lenses. Why? Just use a better lens material with a high oxygen and hydration content level.
I understand that Desio Forever Green are monthly lenses. Please consider changing the material of the monthly lenses and also adding DAILY lenses for Forever Green. DO NOT change any of the coloring or opacity of the lens - only change the material of the lens.

Dear Desio, please consider this honest feedback.

December 2, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your detailed and thoughtful feedback. We truly appreciate the time and effort you took to share your experience with our Forever Green lenses.
We’re pleased to hear that you find the color and natural look of the lenses unmatched and that they beautifully complement your features. Creating realistic and seamless lenses is our priority, and it’s wonderful to know the color blending met your expectations.
We also value your honest input about the material and comfort. Our monthly lenses are made with a 54% water content to provide hydration and maintain their structure, but we understand that comfort can vary from person to person. Your feedback about the thickness and oxygen permeability of the lenses is invaluable, and we will share your suggestions with our product development team for future improvements.
The idea of introducing daily lenses for Forever Green is a great suggestion, and it’s something we’ll carefully consider as we continue to innovate and expand our collection.

We’re grateful for customers like you who take the time to provide constructive feedback, as it helps us grow and improve. If there’s anything else we can assist you with or if you’d like to explore other options, please don’t hesitate to contact us.
Thank you again for your support and for helping us make our products better.

Rated 1 out of 5 stars

Doesn't look anything like the color in the picture,

I just bought the caramel brown and it doesn't look anything like the color in the picture, I bought two, I want to know if I can go back the other pair and change the color. Please let me know. Thank you

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your feedback, and we’re sorry to hear that the color didn’t meet your expectations. Please note that the effect of the lenses can vary depending on your natural eye color and the diameter needed for your prescription.

We’d be happy to assist you further! Please contact us at support@desiolens.com so we can help with your request to exchange the unopened pair for a different color.

We look forward to assisting you and ensuring you’re happy with your purchase!

Rated 5 out of 5 stars

Great colors and lenses

Great colors and lenses. It is difficult for me to get such choices in a + lens. Far sighted people always struggle. I’m thrilled with the lenses

December 3, 2024
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Reply from Desio color contact lenses

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re enjoying the colors and lenses. We understand how challenging it can be to find great options for far-sighted prescriptions, so it means a lot to us that you’re happy with your lenses.

Rated 5 out of 5 stars

Beautiful colors collection

Beautiful colors collection

Thanks

November 27, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your kind words! We’re so glad you love our beautiful color collection. 😊 If there’s anything else we can assist you with, feel free to reach out!

Rated 5 out of 5 stars

Excellent quality

Lenses are excellent quality and very natural looking, I’ve gotten compliments on my new eye color! Also, quick shipping!

December 4, 2024
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Reply from Desio color contact lenses

Thank you for your wonderful feedback! We’re pleased to hear that you’re enjoying the excellent quality and natural look of the lenses. It’s great to know they’ve earned you compliments! If there’s anything else we can assist you with, don’t hesitate to reach out.

Rated 5 out of 5 stars

Incredible contacts

Incredible contacts, beautiful colors and comfortable to wear. Shipping is fast. I've used Desio contacts for almost 10 years now.

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

We’re delighted to hear that you love the beautiful colors, comfort, and fast shipping. It means the world to us to have had your trust and loyalty for almost 10 years! If you ever need assistance, we’re always here to help.

Rated 5 out of 5 stars

free expedited shipping paired with…

free expedited shipping paired with quality contact lenses

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

We’re so glad you’re enjoying the quality of our contact lenses and the benefit of free expedited shipping. If there’s anything else we can assist you with, feel free to reach out!

Rated 5 out of 5 stars

Desio is my all time FAVORITE contacts…

Desio is my all time FAVORITE contacts to wear! The colors are like no others and they are very comfortable. I have been wearing them for years!.

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

We’re so happy to hear that Desio is your all-time favorite and that you’ve been enjoying our unique colors and comfort for years. Your loyalty means the world to us! If you ever need assistance, we’re here for you

Rated 5 out of 5 stars

Realistic Reliable Comfortable

I love how reliable and realistic the two shades of grey collection has been for me for so many years now. Being quarterly lenses is so practical for my lifestyle/ adhd and for the first time I ordered one of the other quarterly collections so I can try them on and see how realistic these may look on me. My biggest fear has always been these fake looking flat dots of solid color that never blend to your own eye color other big brands offered me..

December 4, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

We’re so glad to hear how much you’ve enjoyed the reliability and natural look of our grey collection over the years. Quarterly lenses are indeed a great option for convenience, and we’re excited for you to try out another collection!

Rated 3 out of 5 stars

the company made a very generous…

the company made a very generous promotion for Black Friday 2+2 again, thank you. the site also offered to choose several trial lenses for free, and this is a great opportunity for me to try other colors. last year they came with my order. this year I chose them on the site, but did not receive them((of course it's not a big problem, just unpleasant

December 3, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your feedback and for participating in our Black Friday promotion! 😊 We’re glad you appreciated the offer and the opportunity to try new colors.
We’re sorry to hear that the trial lenses you selected weren’t included with your order. Could you please contact us at support@desiolens.com so we can investigate and resolve this for you? We want to ensure you have the best experience with us!
Thank you for your understanding, and we look forward to assisting you.

Rated 5 out of 5 stars

Love the 2+2 sales

Love the 2+2 sales! They have great quality lens! The colors are so beautiful and not to crazy! I’ve been buying from them for years!

November 26, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you so much for your kind words and loyalty over the years! We’re delighted to hear you love the 2+2 sale and enjoy the beautiful, natural-looking colors of our lenses. Your support means everything to us, and we’re thrilled to have you as a long-time customer. If you ever need assistance, we’re always here to help! 🙌💕

Rated 3 out of 5 stars

While I am beyond ecstatic having color…

While I am beyond ecstatic having color lenses I can actually see through I surprisingly had one tear on the corner barely the 1st week of the second month luckily I only wear one toric lens and a different brighter color lens in the other but that and I really want to find a more bright blue (and green) less natural looking but i may try the grey ones next I'm never of trying the last brand with them being almost quadruple the price, but when there's only two places to get colored toric lenses after I try the others I may update

November 8, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for sharing your experience with us! We’re so glad you’ve found lenses you can see through comfortably, but we’re sorry to hear about the tear in one of your toric lenses. If you’d like, please reach out to support@desiolens.com, and we’ll be happy to assist you further with this issue.
We appreciate your feedback about exploring brighter blue and green options, and we think you’ll love the grey shades if you decide to give them a try. Thank you for choosing Desio, especially in such a specialized market for colored toric lenses. Your satisfaction is important to us, and we’re here to help if you need anything!

Rated 5 out of 5 stars

I am very pleased with the ordering and…

I am very pleased with the ordering and shipping process.

December 3, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for your kind feedback! We’re delighted to hear that you’re pleased with the ordering and shipping process. If there’s anything else we can assist you with, feel free to reach out, we’re always here to help!

Rated 3 out of 5 stars

For some reason

For some reason, my right contact keeps shifting to the right I can never get it to center. I have worn air optic Contact’s for a number of years and never had any issue with them being perfect on my eye, but for some reason the Desio contact I can’t get to center . It could be that I have a little astigmatism but if that was the case, my other Contacts from my other brand would do the same but they don’t. This is my third order and it has been a hit and miss as of comfort perfect as far as color perfect but I just can’t get the fit to be just perfect..

November 25, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you for sharing your experience with us! We’re glad to hear you’re happy with the color and comfort of our lenses, but we’re sorry to hear about the issue with the fit of your right contact.

The shifting could indeed be influenced by astigmatism, as well as differences in the base curve, diameter, or material of the lenses compared to the other brand you’ve worn successfully. These factors can affect how the lens sits on your eye.

We’d love to help resolve this for you. Could you please provide a copy of your most recent prescription? This will allow us to double-check that the lenses match your needs. Additionally, our team at support@desiolens.com is available to assist further and explore possible solutions, such as adjustments to the fit or lens type.

Thank you for your continued support and patience as we work to improve your experience!

Rated 4 out of 5 stars

Always a hit!

Desio always has a great packaging and now that they feature the sample it's a great way to boost sales.
The only con is sometimes the samples are sold out so you don't end up getting one with your purchased.
My favourite colours are salty white and the charming green, it looks great with dark eyes.

December 3, 2024
Desio color contact lenses logo

Reply from Desio color contact lenses

Thank you so much for your thoughtful feedback! We’re delighted to hear that you love our packaging and the sample feature. It’s great to know you’ve found your favorite colors in Salty White and Charming Green, they truly do look stunning on dark eyes!
We understand the disappointment when samples are unavailable, and we’ll pass your feedback along to our team to help improve availability in the future. Thank you for your continued support, and if there’s anything we can assist you with, don’t hesitate to reach out!

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