Des Kelly Interiors Reviews 

5,564
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, often going above and beyond expectations to assist with purchases and provide expert advice. Many reviewers highlight the outstanding service and customer care, noting that employees ensure a stress-free and enjoyable experience from start to finish. People appreciate the quality products and the expert guidance provided, which helps them make informed decisions and explore various options without feeling pressured, contributing to a positive overall user experience. However, some customers also noted that when issues arose, customer service follow-up was sometimes slow or required persistent effort for resolution.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their attentiveness,... See more

Service

Customers consistently note positive experiences with service, describing it as outstanding, excellent, and... See more

Product

Clients share positive opinions on product quality and selection, with many expressing satisfaction with... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently reporting outstanding overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more

Company replied

Rated 5 out of 5 stars

Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more

Company replied


Company details

  1. Carpet Store
  2. Bedding Store
  3. Carpet Installer
  4. Flooring Store
  5. Furniture Store
  6. Wood Floor Installation Service

About Des Kelly Interiors

Written by the company

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

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4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,564)

859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kalem was very helpful!

June 13, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Lesley

Thank you for your review for Kalem. We will be sure to let him know of your kind words.

DKI Team

Rated 5 out of 5 stars

Popped into Des Kelly’s today in search…

Popped into Des Kelly’s today in search of flooring on a tight budget the lovely Katharina came to our aid, helped us choose the flooring, also worked out the sizing etc that we also needed to fulfill the job in hand. Thank you so much Katharinas for your help, experience and knowledge, appreciate it so much.

June 13, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jackie

Thank you so much for taking the time to share your review. We really appreciate it. We will be sure to share this along to Katharina.

DKI Team

Rated 5 out of 5 stars

Absolutely love my engineered …

Absolutely love my engineered herringbone floor.

Hats off to Ger and the Des Kelly Team in Sandyford for all their Customer Care.

The fitters Claudio and his team were also absolutely magnificent with amazing precision

It’s totally gorgeous. Three guys working here for two days. The price was actually really good. Claudio pulled out the stops to get us over the line to our specific design and and we are very grateful.

They knocked it out of the park with the the quality of the fitting and we are delighted to be looking at this floor for many many years to come..it’s nearly too nice to walk on

June 13, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Kymberly

Thank you so much for this wonderful review. This is fantastic to see. We are so happy you love your new floors and we really appreciate you choosing us to supply and fit it. We will be sure to share this review with both Ger and Claudio.

DKI Team

Rated 5 out of 5 stars

5 Star service

Visited the Des Kelly Coolock store to get ideas for Stairs and landing carpet. Great selection & competitive pricing. Layout of store was easy to navigate.
Katharina came to our assistance, she couldn’t have been more helpful, an asset to the company, Extremely knowledgeable on textiles, She made the tedious process of scouring through endless samples effortless and so enjoyable. An absolute pleasure to deal with! Left with a carpet picked & a tutorial on how to measure area ‘its the little things’!
Can 100% recommend this store, products and incredible customer service.

June 11, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Claudine

Thank you so much for this fantastic review. We really appreciate you taking the time to share this and your feedback. We will be sure to share this along to Katharina,she will be thrilled to see it.

DKI Team

Rated 5 out of 5 stars

Great service from Katharina

Great service from Katharina in Des Kelly's Coolock this morning. Very pleasant and knowledgeable. Highly recommend a visit for flooring or furniture. Reasonable price and good turnaround time.

June 13, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jennifer

Thank you so much for your review for Katharina and for your wonderful feedback. We really appreciate you taking the time to share this.

DKI Team

Rated 5 out of 5 stars

Absolute pleasure to deal with so…

Absolute pleasure to deal with so helpful and accommodating.. the best value I found .. Kalem helped me choose and price up everything at ease .. 5 stars from me ..

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Clara

Thank you so much for your lovely review for Kalem. We are so happy he was able to assist you so well.

DKI Team

Rated 5 out of 5 stars

Des Kelly Long Mile Rd D12

I have just left Des Kelly’s on the Long Mile Road after being served by Michael. Lovely youngish lad. He was extremely helpful and friendly with it. I’d been before Christmas and picked a few carpets for bedroom but left undecided. I returned today and he was able to locate the carpets that you still stock and then advised regarding underlay. I spent more than intended so his sales technique certainly works! Personable and just nice fella! Emer Gibson

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Emer

Thank you so much for your review for Mick. We are thrilled you decided to come back to us for your new carpet. We look forward to completing your installation.

DKI Team

Rated 5 out of 5 stars

Five stars for Katarina A

Kathiaria A excellent service from start to finish a very happy customer

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Rosemary

Thank you so much for your lovely review. We really appreciate you taking the time to share it.

DKI Team

Rated 5 out of 5 stars

Sweetest staff

Sweetest staff, makes the experience feel so personalized!!

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Amy

Thank you so much for your lovely review. We are thrilled you had a great experience in store.

DKI Team

Rated 5 out of 5 stars

Derek was so knowledgeable and helpful

Derek was so knowledgeable and helpful. We’re so happy with our mattress!

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ciara

Thank you so much for your review. We are so happy to see this. We really appreciate you choosing us for your new mattress.

DKI Team

Rated 5 out of 5 stars

Helpful

Had such a great experience in des Kelly coolock today! Staff are so helpful they go above and beyond to help ya pick out what ya need to go as far as takin the wood out to the door to let u see just what it’s like in the real day light! In particular katharina A was unbelievable in how helpful she was!

June 12, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Daniel

We are thrilled to see this. We are so happy Katharina was able to assist you while in store. We really appreciate you taking the time to leave your review.

DKI Team

Rated 5 out of 5 stars

Des Kelly in Swords

I have used Des Kelly in Swords twice and I have had a positive experience both times. They have plenty of choice and Philip was helpful with getting my order sorted. I would definitely recommend them.

June 10, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Emily

Thank you so much for your lovely review. We are so happy to see Philip was able to assist you while in store. Thank you so much for coming back and choosing us we really appreciate it.

DKI Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. The sales man Derek was professional, helpful, and genuinely interested in finding the right mattress for me. He gave me an excellent price and provided outstanding customer service throughout. I couldn’t be happier with my purchase and would highly recommend him and the store.

June 11, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Heather

Thank you so much for your fantastic review. We are thrilled to see Derek was able to assist you with selecting your purchase. We really appreciate you choosing us for your new mattress and we look forward to completing your delivery.

DKI Team

Rated 5 out of 5 stars

Dealt with Katharina

Dealt with Katharina. Lovely person couldn’t do enough for us. She helped with floors . Went as far as moving slabs of wood into the light to show us and make sure it was what we wanted ! Would recommend Katharina to anyone to go to. So helpful

June 10, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Susan

Thank you so much for sharing your review. We are thrilled Katharina was able to help you with your shopping experience. We really appreciate you taking the time to share this and we will be sure to pass on your kind words.

DKI Team

Rated 5 out of 5 stars

Great help from Noel in Crossguns

Great help from Noel in Crossguns. Very thorough and pleasant to deal with. Very happy with everything.

June 10, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Bernie

We are so happy to see Noel was able to assist you so well on your visit to store. Thank you so much for sharing your review and your feedback.

DKI Team

Rated 5 out of 5 stars

Rachel was very helpful today with…

Rachel was very helpful today with choosing the right mattress for my custom sized bed.she had a smile on her face for the whole time making the experience nice for me.

June 10, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi there

Thank you so much for sharing your review and your feedback for Rachel. We are so happy to see she made your shopping experience a delight.

DKI Team

Rated 5 out of 5 stars

5 stars +

Seldom I take to writing a review but after a visit to Des Kelly’s in Coolock today, it is definitely warranted and deserved.
We dealt with Derek in the furniture department, we were looking to furnish a rental property and his knowledge and advice was invaluable. The product range was second to none, the delivery times are short and this really suited our needs.
The buying process was relaxed and not pushy whatsoever.
We were able to purchase every item we needed and are more than happy with our purchases.
Thank you Des Kelly’s and thank you Derek!
We highly recommend!

June 9, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Neil

Thank you so much for this fantastic review 🤩. We are so pleased Derek was able to assist you so well in store. We really appreciate you choosing us for your new furniture and we look forward to completing your delivery.

DKI Team

Rated 5 out of 5 stars

Excellent service from Derek

I recently visited Des Kelly’s in Coolock. I am currently commencing a full renovation. I’m not yet ready to purchase but I wanted to see what is available. I have had 2 poor experiences with other shops and was not very confident of a good encounter. But I couldn’t have been any more wrong. I dealt with Derek. He was ultra professional and knowledgable but above all so friendly and a pleasure to deal with. Derek took his time to show me through the range on offer. I will 100% be back soon to purchase from Derek. 10/10 customer service and would highly recommend Des Kelly Coolock to anyone.

June 6, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Mark

Thank you so much for taking the time to share this lovely review and your feedback. We are thrilled Derek was able to assist you so well while in store. We look forward to seeing you back in our Coolock store in the future. 😊

DKI Team

Rated 5 out of 5 stars

Couldn’t recommend Des Kelly enough

We were getting all new flooring from carpet to wooden flooring. Kevin in Sandyford went above and beyond to help us select the right choices for our needs. Couldn’t recommend him and Des Kelly enough.

June 9, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Cliona

Thank you so much for this lovely review. We are so happy to see this and we really do appreciate you choosing us for all your new flooring. Thank you 😊

DKI Team

Rated 5 out of 5 stars

Ordered carpet in Des Kelly's store on…

Ordered carpet in Des Kelly's store on the Long Mile Road, I dealt with Michael who was absolutely brilliant nothing was too much trouble, a really lovely guy. THANK YOU MICHAEL.

June 8, 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Noel

Thank you so much for sharing this lovely review. We really appreciate you choosing us for your new carpet and we are thrilled Michael was able to assist you while in store.

DKI Team

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