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Desktronic Reviews 

4,208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 908 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the products, finding them comfortable and well-built for long-term use. Many people also highlight the efficient delivery service and the straightforward, easy assembly process for their items. Reviewers frequently commend the responsive and helpful customer service, which often goes above and beyond to resolve issues. However, some customers also noted issues with delivery, including delays, damaged items upon arrival, or problems with courier services. A few other people also felt that certain product components had defects like misaligned holes or scratches, and some found assembly challenging due to the need for drilling. Conversely, a small portion of people experienced poor customer service, citing unresponsiveness or incompetence in resolving their concerns.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the high quality, sturdy build, and... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as well-made, sturdy, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the prompt, quick,... See more

User experience

People report positive experiences with user experience, highlighting ease of assembly and overall... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After hours of researching and comparing chair options, I chose the SitPro w/ high quality wheels (extra). Easily the most comfortable chair I've owned and used to date. Assembly was straight forward.... See more

Company replied

Rated 5 out of 5 stars

This is a beautifully constructed desk with quality I associate with the finest German engineering. Plenty of depth for a large screen, and clever features to prevent cable clutter. Until y... See more

Company replied

Rated 5 out of 5 stars

Quality products and efficient delivery service. I have waited to leave a review as I wanted to try the products for a while before making any comments. The Home Pro Desk is amazing and I'm just so... See more

Company replied

Rated 5 out of 5 stars

Desk arrived in quick time and was easy enough to put up. After opening the package I was pleasantly surprised at the quality of the frame, the top is nice and looks good. The mechanism for lifting th... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Accessories
  3. Furniture Store
  4. Office Equipment Supplier

About Desktronic

Written by the company

Desktronic designs ergonomic office furniture for people who spend their working day at a desk. Hundreds of thousands of customers across ten European and US markets have bought from us, and we've earned more than 17,000 ⭐⭐⭐⭐⭐ five-star reviews on independent review platforms. We sell direct, which is why materials and engineering you'd expect at the premium end don't carry a premium price.

Our range covers electric height-adjustable standing desks, ergonomic office chairs, monitor arms, cable management systems and desk accessories. Desks come in multiple sizes and finishes, with dual-motor lift systems, programmable height presets and load capacities suited to multi-monitor setups.

We sit deliberately in the middle of the market. The materials, engineering and finish are what you'd expect at the premium end — the price isn't. That gap comes from how we sell rather than what we make: going direct to customers, with no retail middlemen, is what pays for the build quality. Frames, motors and moving parts are specified for daily use over years, not months, and our warranties reflect that, running up to fifteen years on selected components. Full terms are listed on each product page.

Whether you're fitting out a home office, a hybrid workspace or a full commercial floor, the aim is the same: a desk setup that adapts to your height, posture and working habits instead of forcing you to adapt to it. Moving between sitting and standing through the day reduces the strain of holding one position, and a properly configured desk and chair make that switch effortless. Orders ship free, and our own support team handles every enquiry and warranty claim directly.

Contact us in your market

🇩🇪Germany & 🇦🇹Austria — desktronic.de · info@desktronic.de · +49 800 1806102 · +43 800 300245

🇬🇧United Kingdom — desktronic.co.uk · info@desktronic.co.uk · +44 800 102 6020

🇫🇷France — desktronic.fr · info@desktronic.fr · +33800 90 68 11

🇵🇱Poland — desktronic.pl · info@desktronic.pl · +48 732 144 567

🇸🇪Sweden — desktronic.se · info@desktronic.se · +46 435 75 20 33

🇩🇰Denmark — desktronic.dk · info@desktronic.dk · +45 32 33 05 22

🇱🇹Lithuania — desktronic.lt · info@desktronic.lt · +370 691 98585

🇳🇱Netherlands — desktronic.nl · info@desktronic.nl · +31 970 10288580

🇧🇪Belgium — desktronic.be · info@desktronic.be · +32 78 48 01 07

🇺🇸United States — desktronic.com · info@desktronic.com · +1 833 200 3692

What we stand for

Written by the company

Furniture that adapts to you
We make standing desks and ergonomic seating for people who spend most of the day at a desk. Height, reach and posture adjust around your body — not the other way around.
A local team in every market
We operate in ten countries. Each has its own site, local-language support and local delivery, and when you get in touch you reach our own team rather than an outsourced call centre.

Our promise on every order

Free 3–5 day shipping · 30-day returns · Up to 15-year warranty

Free shipping on every order, delivered in 3–5 working days. Not right for you? Send it back within 30 days for a full refund, no questions.

We build furniture to outlast the job it was bought for, so our warranties run up to 15 years. Cover varies by product, and you'll find the exact term on every product page.

Warranty claims are handled in-house. You won't be passed to a third party.


Contact info

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Ready to upgrade your workspace?

Explore standing desks and ergonomic seating built around you.

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(4,208)

2,581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely satisfied

After hours of researching and comparing chair options, I chose the SitPro w/ high quality wheels (extra). Easily the most comfortable chair I've owned and used to date. Assembly was straight forward. Delivery was much quicker than expected (note: big and heavy box). Only hiccup was adjusting height of backrest, not clear in the instructions. YouTubed it. I opted to buy the extra wheels which really make a big difference and I definitely recommend it.

June 25, 2026
Desktronic logo

Reply from Desktronic

Hello, Rodney

Thank you for your detailed review of the SuitPro! We're glad to hear it's the most comfortable chair you've owned and that delivery exceeded your expectations. We appreciate the feedback on the backrest height instructions, that's a useful point we'll take note of to improve clarity. Great to hear the extra wheels made a difference too!

Best regards,
Desktronic

Rated 1 out of 5 stars

Stop Keeping Awful Delivery Firms in Business!

This review is purely in relation to delivery service, not product or other elements of customer care.

There are some truly terrible deliver companies in the UK that are kept in business by sellers who use them because they are cheap. Consumers have no choice or control over them. I therefore believe we as consumers should do more to hold sellers to account for the choices they make as to which delivery companies to use. It’s the only thing we have control over. Hence this one-star review.

Desktronic uses ‘DHL Ecommerce’ which is a separate budget arm of DHL, partnered with EVRI. They are truly terrible. Really, really bad. Wrong information, lying about delivery attempts, absolutely no way of contacting a human to solve problems etc etc. All the bad behaviours we know about delivery firms in the UK all rolled into one. Check out their Trustpilot page- all one-star reviews.

I got an email today (25th) telling me they will attempt to deliver my desk on the 23rd, and to rearrange if I won’t be in. Brilliant. Tried using the number that say I can speak to an agent on- it just gives useless automatic tracking information and then hangs up. No idea when my desk will arrive, no idea when to be in for it. Looking forward to the merry-go-round of failed delivery attempts because they didn’t tell me when they would be coming.

Stop keeping awful delivery firms in business, Desktronic! It rubs off on your reputation as well.

July 23, 2026
Unprompted review
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Reply from Desktronic

Dear Andrew,

Thank you for the detailed feedback, and we understand the frustration with the communication from DHL.

Looking at your order, it was placed on July 22nd, and our stated delivery window is 3-5 business days, so technically DHL isn't running late on the delivery itself. That said, we completely agree that the communication around delivery dates and attempts should be much clearer on their end, and we're sorry you've had to chase this yourself.

If you're still waiting on your desk, please contact us directly so we can look into it and help however we can.

Kind regards,
Desktronic

Rated 1 out of 5 stars

Poor delivery

I purchased through Amazon, but Desktronic was the seller and shipper. My card was charged straightaway with delivery promised a few days later - I got a text from the courier confirming they had it and then silence. Delivery window came and went with no package and no comms.

No reply from the chat facility either.

July 24, 2026
Unprompted review
Desktronic logo

Reply from Desktronic

Dear Richard,

We're really sorry about this, being charged straightaway with no delivery and no communication afterwards is not okay, and we're sorry the chat didn't get back to you either.

Could you please contact us via email so we can look into this and sort it out for you as quickly as possible?

Kind regards,
Desktronic

Rated 5 out of 5 stars

Such wonderful desk

Such wonderful desk, I never knew how useful it was until I bought mine. Easy to assemble, great quality very sturdy. Highly recommended! The delivery service was prompt and friendly.

June 17, 2026
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Reply from Desktronic

Hello Melita,

Thank you so much, glad the desk has turned out to be so useful for you, and that the assembly, quality, and delivery all hit the mark!

Best regards,
Desktronic

Rated 5 out of 5 stars

The desk was easy to put together and…

The desk was easy to put together and is well constructed. It also looks nice in our new living room and the height adjusts smoothly.

June 23, 2026
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Reply from Desktronic

Hello Brad,

Thank you for your kind review! We're happy to hear the desk was easy to assemble, feels well constructed, and that the height adjusts smoothly. Glad it looks great in your new living room too.

Best regards,
Desktronic

Rated 1 out of 5 stars

Parts of the leg arrived defective

Parts of the leg of my desk arrived with misaligned holes. I think it was a defect.I was unable to build the desk because there was only a partial hole in the correct location.

June 24, 2026
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Reply from Desktronic

Hello Jason,

We're sorry for the inconvenience. A manufacturing defect like misaligned holes on the leg is not something that should happen, and it's understandable that this stopped you from assembling the desk. Please get in touch with us so we can identify the affected part and get a replacement sent to you. We want to make sure you have a fully working desk as soon as possible.

Best regards,
Desktronic

Rated 5 out of 5 stars

Worth the price

Sturdy build, easy to assemble. It is a bit heavy but that only reinforces my opinion of it.

June 24, 2026
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Reply from Desktronic

Hello,

Thank you for the great review! We're happy to hear you found it sturdy and easy to assemble, and that the weight actually reinforces the quality feel for you. We really appreciate you sharing this.

Best regards,
Desktronic

Rated 5 out of 5 stars

Quality meets the expectations

Everything delivered super fast and without hickups. Quality also met quite high expectations.

June 16, 2026
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Reply from Desktronic

Thank you for the great review!

We're glad everything arrived quickly and without any issues, and that the quality met your expectations. It's always great to hear feedback like this.

Best regards,
Desktronic

Rated 5 out of 5 stars

excellent product!

excellent product!. very stylish and professional.

June 17, 2026
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Reply from Desktronic

Thank you for your review! Glad the product meets your expectations in style and quality.

The Desktronic Team

Rated 5 out of 5 stars

What a wonderful thoughtful company

What a wonderful thoughtful company - next time I refit my office you will definitely be the first go-to. Many thanks

June 23, 2026
Desktronic logo

Reply from Desktronic

Hello Les,

Thank you so much for the kind words, we'd love to help you out again next time you're refitting your office!

Best regards,
Desktronic

Rated 5 out of 5 stars

Great desk and easy to assemble

Great desk and easy to assemble. Perfect colour and stability and electronics work smoothly and well. Highly recommend. Price is very affordable as well

June 16, 2026
Desktronic logo

Reply from Desktronic

Hello Joanna,

Thank you so much for the detailed review, glad the color, stability, and electronics all lived up to expectations, and that you found it good value too!

Best regards,
Desktronic

Rated 5 out of 5 stars

Excellent Quality Product

Excellent Quality Product. Assembly required, but instructions are easy-to-follow. If you purchase add ons, you will likely need a drill. Hopefully you don't drill through the desk. Delivery was to the door.

June 5, 2026
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Reply from Desktronic

Hello,

Thank you for your kind review! We're glad the assembly instructions were easy to follow and that everything arrived safely to your door. Good tip about the drill for add ons, we appreciate you sharing that for other customers. Enjoy your new desk!

Best regards,
Desktronic

Rated 4 out of 5 stars

Great quality

Great quality, Quick delivery.

June 22, 2026
Desktronic logo

Reply from Desktronic

Hello Amjad,

Thank you for your kind review! We're happy to hear you're pleased with the quality and that delivery was quick.

Best regards,
Desktronic

Rated 5 out of 5 stars

Good

Very good !!

June 15, 2026
Desktronic logo

Reply from Desktronic

Hello Katarzyna,

Thank you very much, glad you're happy with it!

Best regards,
Desktronic

Rated 5 out of 5 stars

Great product!

Good quality!

June 22, 2026
Desktronic logo

Reply from Desktronic

Hello Iwona,

Thank you so much for the kind review, we're really glad you're happy with the quality!

Best regards,
Desktronic

Rated 1 out of 5 stars

Delivery took 3 weeks

Delivery took 3 weeks. When it finally arrived it had a great big scratch across the tabletop.

The compensation I was offered was insulting.

July 16, 2026
Unprompted review
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Reply from Desktronic

Hello,

We're really sorry to hear this, a 3-week wait followed by a scratched tabletop and then feeling let down by the compensation offered is not the experience we want anyone to have.

Could you please contact us directly so we can look into this properly and make it right? We'd really appreciate the chance to sort this out for you.

Kind regards,
Desktronic

Rated 5 out of 5 stars

Easy to assemble

Easy to assemble, moves with precision, great desk

June 22, 2026
Desktronic logo

Reply from Desktronic

Hello Michelle,

Thank you for the review! We're happy to hear the desk was easy to assemble and that it moves with precision. Glad it's working out well for you.

Best regards,
Desktronic

Rated 1 out of 5 stars

Dont spam me with emails

Dont spam me with emails, terrible service

June 15, 2026
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Reply from Desktronic

Hello,

I have emailed regarding this issue. You are always free to contact us to be taken off the mailing list.

Best regards,
Olaf.

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