I was a bit skeptical after reading some reviews here about the verification process. Honestly, I expected a wait, but the KYC was cleared in just about 5 minutes. Once that was done, the platform bec... See more
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I have noticed five unauthorised transactions to DSSERVLTD on my bank statement. I have never held an account with your company and do not know who you are. I REQUIRE THESE AMOUNTS BACK THIS IS FRAUD
Destream is pretty good. Some of the features are outdated but payments works just fine. My commission is about 8 percent which is okay for me because my streams are not often and they don't charge... See more
Company replied
Pros: 1) Instant withdrawal 2) Stable commission fee 3) 24/7 support 4) Support crypto donations 5) Deal with PayPal chargebacks Cons: 1) You can't add second donation aim Could be bett... See more
Company details
Written by the company
destream addresses the challenges faced by individual content creators by offering a payment platform that makes it easier to receive payments and grow their businesses. The platform allows content creators to receive payments through various methods, including credit cards, crypto, and Apple Pay, with just one payment link, which simplifies the payment process and reduces the risk of account closures and disputes. The team behind destream has extensive expertise and experience in the content creation industry, which allows them to provide services that are fully compliant with the law and meet the specific needs of content creators. This unique combination of payment expertise and industry knowledge helps to provide a solution to the challenges faced by content creators, enabling them to monetize their content and earn a living from their creativity without worrying about legal and payment issues.
Contact info
Gladstonos, 139A, 3032, Limassol, Cyprus
- destream@destream.com
- destream.net
3.5
Average
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The famous last words: "you STILL need to complete the onboarding process"
The redundant sentence they keep writing you "you STILL need to complete the onboarding process" is key to everything here. They keep you hanging... in the meantime they expect that you start using their "money collecting" link on your website, blog etc and collect money they DO NOT make available to you because "You STILL need to complete the onboarding process". Why should I use, publish on my blog or website your link and collect money coming to your pockets, if I am still not "approved"? For what? To collect money that is not available to you because again they write to you that "your onboarding process is not yet complete"? It is the promise of something they don't tell you IF, WHEN and after WHAT will be granted. There is No transparency. Destream only show you the carrot (the completion of the onboarding process) and the more you run, like a donkey, the farther the carrot on the stick moves away from you. They should make it crystal clear what this boarding process is, describe the steps, how many they are and customers will decide whether to go through it or not! We are busy people working quite busy and remunerative business elsewhere and we only have those 16 radio stations because we love music and radio stations. No time for games, chat with delayed copy-paste responses. Working with DESTREAM is time-consuming, and a "mythical" and unclear onboarding process. We decided to get out and sorted out with one of the many other competitors. If you Destream guys care about KPI, then start from your side being very clear about the whole process, clear steps to get in before giving a link to publish and before getting money. By the way, we were unable to get back those few euros we sent to "unlock" the first "onboarding" stop you sent us. Have a good coffee, it's on us... probably there are many coffees coming to you every day, in this very same way. Is it this the game?
October 9, 2025
Unprompted review
Reply from destream
Thank you for taking the time to share this detailed feedback.
We’re genuinely sorry to hear about your experience and the frustration caused by the onboarding communication. We understand how repeated messaging like *“you still need to complete the onboarding process”* — without enough clarity on the remaining steps — can feel confusing and time-consuming, especially when you are managing other businesses and projects.
Your feedback highlights an important issue: onboarding should be transparent, clearly structured, and communicated in a way that helps users understand **what is pending, why it is required, and what happens next** before they decide to actively use their payment link. We fully understand this expectation.
We also take seriously your concern regarding funds sent during the process and your comment about not being able to retrieve them. This is not the experience we want anyone to have.
Please contact our support team again and mention this review (including the email/account used during onboarding), or reach out through our official support channel so we can review your case directly and provide a clear explanation of the current status, including any available resolution regarding the payment in question.
Thank you again for the candid feedback — it is valuable, and we are sharing it with the team to improve onboarding clarity and communication.
Destream is pretty good
Destream is pretty good. Some of the features are outdated but payments works just fine. My commission is about 8 percent which is okay for me because my streams are not often and they don't charge me for a subscription. Mathematically I'm in advantage haha. What I really hate is really bad Overlay service. It's glitchy, outdated and it's not working on mobile. Nevertheless the service itself is great as idea.
Chat support works but not so fast. Any issues I have (and a had a bunch of them) they usually resolves in 2-4 days.
October 1, 2025
Unprompted review
Reply from destream
Thank you for the honest and balanced review. 💙
We really appreciate you taking the time to share both what works well for you and what needs improvement.
It’s great to hear that payments are working reliably for you and that the no-subscription model makes sense for your streaming frequency. We’re glad destream is giving you value overall.
At the same time, we hear your feedback about the Overlay service — and we understand how frustrating glitches, outdated functionality, and poor mobile compatibility can be. This is important feedback, and we’re sharing it with the team.
We also appreciate your note about chat support response times. While we’re happy to hear your issues were usually resolved, we know that 2–4 days can feel slow when you need help quickly, and improving support speed remains a priority for us.
Thanks again for your candid feedback and for staying with destream despite the issues. It helps us improve the product and user experience. 🚀
Responsive Team, Solid Platform
Had one issue with linking my socials but the support replied in under 24 hours and got it fixed. donations working fine now.
June 12, 2025
Reply from destream
Hello, thank you for your review. Sometimes we have a lot of requests and support answering a bit longer then expected, but always will help you!
Almost Perfect
Loving the payout speed and low fees. Would be great to have more integrations with platforms like Patreon or Ko-fi.
July 23, 2025
Reply from destream
Thank you for your review! We are doing our best!
mobile not great sorry
Nice concept but still feels early. Some features are missing for mobile creators. Hoping for updates soon.
June 26, 2025
Reply from destream
Thank you for your review! We are doing our best!
Reply from destream
Thank you for your review! We are doing our best!
Reply from destream
Thank you so much for your kind words and support! 💙
We’re really glad to hear that you use destream yourself and trust the platform.
It means a lot to us that you took the time to leave a review. Thanks for being with us! 🚀
Never heard of Destream!
I have no idea who or what this company is.
I noticed a transaction of £55 on my bank statement that I did not recognise.
I contacted the bank who then refunded the payment as a fraudulent transaction.
May 17, 2025
Unprompted review
Reply from destream
Hello, all our transactions are 3DS enabled, which means that you approved the payment yourself. If you do not remember something, that's not a reason to give bad feedback to our company
Casino Transactions
if the the T&C's say you have to be a content creator, why are you allowing casinos that are not on gamstop to make transactions through yourselves?
April 27, 2025
Unprompted review
Reply from destream
Hello, if our content creators advertise any other company, we are not responsible for that.
We are not allowing any other activity apart from the creators' activity.
Fraudulent Transactions
If I could give 0 stars I would, stay away from this company, I had transactions with this company, never received or purchased any goods or services from them, they fail to respond to any emails! I’ve reported this company and urge everybody to stay away from this site
January 1, 2025
Unprompted review
Reply from destream
Hello, all our transactions are 3DS enabled, which means that you approved the payment yourself. If you do not remember something, that's not a reason to give bad feedback to our company
Beware !
Not what it says it is this is taking payments for something else I am not allowed to post it here for some reason !
May 7, 2025
Unprompted review
Reply from destream
You are not allowed because Trustpilot is doing an investigation and sees that you are a person who writes fake reviews which are not related to our company
Great support
Great support! They quickly helped me resolve my issue with 2FA and account access. I'm satisfied with the service.
March 10, 2025
Reply from destream
Thank you very much for using our service!
Negative reviews about this company are accurate.
Negative reviews about this company are accurate, don't let them fool you. They're asking people to leave them positive reviews. My account was fully set up to take payments and was all set. destream suspended the ability to receive payments and also isn't allowing the money on the account to be withdrawn. Though nothing has been told to me as far as there being any issues. I'm completely unaware of what's going on. Nobody will respond to emails and chat messages asking for assistance, though it shows them being read. No responses to messages on any of their social media platforms either. They will end up getting shut down/shutting down, it's a matter of when.
Edit: They're claiming my review is fraud and tried to have it removed. It wasn't because the review is accurate. They STILL have my funds and it's 02/09/2025. They need to release my funds and won't.
December 29, 2024
Unprompted review
Reply from destream
Unfortunately, user with the username "My Funds Have Been Stolen"
In general, there is already a fraud pattern.
I like their platform and Mr Donut!
February 3, 2025
Unprompted review
I have been waiting for two weeks but…
I have been waiting for two weeks but no reply from emails or any chats
I am not a content creator and would like a refund
December 24, 2024
Unprompted review
Reply from destream
We’re sorry to hear about your experience and the delay in receiving a response.
We understand how frustrating it is to wait for support, especially when you are requesting a refund. For privacy and security reasons, we cannot review account-specific or payment-specific matters in a public review.
Please contact us again through our official support channel and include the email linked to your account, the payment details (amount/date), and a reference to this review so the appropriate team can review your request and respond through the proper channel.
Thank you for raising this concern.
good service
My last review was deleted because they considered me a bot, okay)) I WRITE AGAIN, I AM THANKFUL TO KEVIN’S MANAGER FOR HELPING ME QUICKLY SOLVE THE PROBLEM WITH WITHDRAWAL OF FUNDS!
October 3, 2024
Unprompted review
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