Detail Gear Reviews 

61
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy Website to navigate. Good communication. Competitive Price. Delivery Tracking very good including using the Royal Mail Track. Packaging First Class. The Chemical Guys Product I Purchased worked... See more

Rated 5 out of 5 stars

Purchased from here a few times now. Always fast. Have had some incorrect items sent on one occasion, but they helped me out & sorted it immediately no fuss& no hassle. Very happy, will definitely be... See more

Rated 5 out of 5 stars

Great products in stock at a good price. A definite saving on that of going direct. I have a car ceramic coated with Angelwax Nebula and the Atomic QED makes a real difference to keeping the co... See more

Rated 3 out of 5 stars

**update** thanks for getting back to me, I have checked my messages and defo can’t see any emails but I appreciate the update Never used detail gear before so i thought give it an go and purchas... See more

Company replied

Company details

  1. Car Accessories Store

Written by the company

Detail Gear is a family run, retailer specializing in car care & detailing products. We pride ourselves on offering low prices and giving great customer service. We keep a big selection of products in stock, from a vast range of brands including CarPRO, Bilt Hamber, Infinity Wax and many more. We're big enough to compete, but small enough to care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(61)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to shop

My order was through Amazon, Items came with fast post and have been well packaged from Ricsar, the price is the best online, great websight

Thanks Again

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

I order Gtechniq Halo using Amazon as…

I order Gtechniq Halo using Amazon as Ricsar we’re offering next day delivery. Cheaper than eBay as well. Always happy with the products, prices and service received from Ricsar Detailing. Thanks guys.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great place for detailing products

Been using here on and off for a while now. Always got a good selection of products in stock, fair pricing and delivery has always been very quick. Great to see the little guys get a fair crack of the whip. Will continue using in the future, highly recommend.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Solution finish black trim restorer

I ordered through amazon - and delivery was prompt.
Product-Solution finish black trim restorer was recommended by a neighbour. And is a fantastic product. You only have to use it sparingly for a lasting finish. Five star!!!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Bilt Hamber Products

Ordered products from Ricsar Detailing good competitive prices including delivery charges, very prompt delivery. Would highly recommend them will be ordering again from them!!!

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

First time ordering with Ricsar

First time ordering with Ricsar, I got free quick delivery for spending just £30 and my items turned up well packed. Will definitely be using them now on.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Best in the business

I keep going back to Ricsar for all my detailing supplies and needs. They keep their prices fair and have everything stocked up that I'm after. And where I've ever had questions they're always so helpful with answers and recommendations. Could not fault them. Thank you!

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I recently asked Ricar detailing about a detailing starter kit. Pleased to say I was provided with a fantastic selection of buckets, shampoos, microfibre towels, hand mits, waxes and even provided advice on how to use the new gear. All arrived the next day. Highly recommend Ricsar.

May 10, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service when wrong item sent

Emailed the enquires email address provided on the website prior to putting an order in to ask if they stocked the Blue Chemical guys buckets as they weren’t listed on the website but the red ones were listed and that i was specifically after Blue!
I got a reply off Richard and was told that if i ordered the red ones then they would swap out a red one for a blue.
Fair enough i thought, ill do that.
So i ordered 3 red buckets in total then i replied to their email to say “thanks that fine, ive put an order in and heres my order number: “
Postal strikes have been on, so delivery was slow but that was fine as it cant be helped, i didn’t mind.
Parcel turns up and i open it to find all the buckets are red, which is NOT what Richard said prior to me ordering.
Emailed them to ask if there was a reason for this, even though they had agreed prior to me ordering that if i ordered red ones then they would swap one out for blue.
Its been 4 days now and I’ve not even had so much as a reply off them at all, no apology, nothing.
To not even bother to reply to my email with an apology says all you need to know about this company.

I would urge people to avoid buying from Ricsar Detailing and purchase from other online sellers who actually do as they say they will, and when they do get it wrong they go out their way to make it right!

December 12, 2022
Unprompted review

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