Bought two deuter helion 60 wheeled travel bags four years ago. The wheels on both bags have cracked and fallen apart. The plastic used is obviously inferior. I have contacted deuter twice via email o... See more
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Dearest Deauter, i want to complain about the quality of the new GiGa bag. Less than 1 week use and it attracts so many dust and looks very old already. I have to wipe with a wet rag EVERYDAY. The pre... See more
For a first solo album this is very good.Lots of ideas and experiments emerging and clashing almost by chance.It is very much an artist emerging from the German Rock era of the late sixties and early... See more
Received the item in good condition in 24hrs after placed my booking, this is a good feeling of all online shopper like me. You just need to give a quick response after payment have been done, booked... See more
Company replied
Company details
Information provided by various external sources
Deuter Online is an exclusive online specialising in the retail of Deuter products. Owned by Nicajo Enterprise (Business registration no. 002144700-T), we pride ourselves on our focus on customer service - we are happy to help with any questions you may have and are committed to offering great value and a fast, efficient and friendly service.
Contact info
50100, Kuala Lumpur
- admin@deuteronline.com
- deuteronline.com
2.8
Average
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Deuter Online
It's a pleasure serving you Calvin.
I'm glad to know that you've had a hassle-free experience :)
Gary
It's like doing business with a friend.
Definately I am looking forward to doing business with Deuter Online again.
January 11, 2013
Unprompted review
Reply from Deuter Online
Thank you Encik Redzal.
I'm glad you have found Deuter Online a friendly business to deal with.
trusted company...
Very fast shipping.very good packaging.very good service.excellent n superb.keep it up!!!please email me if there is a discounts or stock clearance.
January 9, 2013
Unprompted review
Reply from Deuter Online
Thank you for your flattering endorsement of Deuter Online.
If you have a Facebook account, do follow us as a fan at our Facebook page or Twitter to obtain the latest updates on the promotions and products at our store.
Reply from Deuter Online
Dear Khazizul,
Many thanks for your custom and feedback!
Regards,
Gary Ng
Excellent service, fast response, 5 stars.
Very fast response to email, fast delivery (2 days), overall excellent service. Only problem is lack of choice of colour for certain deuter bag. Rate 5 stars !!!
January 6, 2013
Unprompted review
Reply from Deuter Online
Dear Dr. Tan,
Thank you for taking precious time to leave a fantastic feedback for Deuter Online. It is my policy to ensure that all emails are responded promptly and that orders are shipped expeditiously so that customers will not be left waiting.
Indeed, I am working hard to provide feedback to the importer to ensure that products are adequately stocked in numbers and colours so as not to disappoint Deuter customers.
I hope to the Deuter Futura Pro 38 will serve you well and please do not hesitate to get in touch in future.
Trusted place to shop online
Earlier expectation was.. buy online, pay online, stuff arrive and that's it. Mr Gary proved me wrong, Deuter Belt 2 that I purchased came with Free Gift! Reason is simple, first buyer of the year. On top of that, they use citylink express delivery which I think provide the fastest delivery to Bintulu!
Thumbs up.
January 6, 2013
Unprompted review
Reply from Deuter Online
Dear Encik Rafi,
I'm glad t have delivered above your expectations. Thank you very much for being our first customer of 2013 and we hope the little gift you received would be a practical gift which will serve you well for many years to come.
Regards,
Gary Ng
Fast respond, prompt delivery, had never doubt Deuter's products.
Being a satisfied owner+user for almost 20 years and Deuter Online makes the experience even better.
January 4, 2013
Unprompted review
Reply from Deuter Online
Thank you Encik Abdul Basith for your support of Deuter products. I am glad that you can now purchase Deuter products through Deuter Online and this will enable you to browse a wide selection of Deuter products from wherever you are.
excellent service & product!
communication & service is professional.definitely will introduce to my friends.
January 2, 2013
Unprompted review
Reply from Deuter Online
Dear Nabil,
Thank you for your review. I am happy to know that you found Deuter Online professional in our communication and service. Compliments are always wonderful; it makes me motivated to be acknowledged while I take great effort in seeing into each and every need of my customers.
recommended buying from here..
My 2nd item bought from deuteronline..recommended buying from here..
December 24, 2012
Unprompted review
Reply from Deuter Online
Thank you very much for being our loyal customer, Sha'arani.
We hope to bring in new items in the coming year and would be pleased with your custom.
great service and prompt delivery
Queries answered very quickly and delivery speed and product packaging is excellent. one of the best online shopping experience. keep up the good work!
December 3, 2012
Unprompted review
Reply from Deuter Online
Thank you for taking time off to leave such a lovely feedback for us, Ryan.
Your feedback will spur us to do better :)
very good and I am very satisfied with this company.
so far, this is the company that provides the best online services. very fast delivery and reach out directly to our homes.
November 30, 2012
Unprompted review
Reply from Deuter Online
Dear Normah,
Thank you very much for your kind words. We are glad to have met your needs and hope to serve you again in the near future.
Reply from Deuter Online
Thank you for your endorsement of Deuter's products, Isaac.
Reply from Deuter Online
Thank you Adi for taking time to share your purchasing experience on Deuter Online.
We are glad to know that you are happy with our service and delivery.
great company,,,
thanks,,
pleasure to do business,,,
item in good condition
penghantaran cepat n harga pling murah setakat ni,,
no fakes , only original:)
November 27, 2012
Unprompted review
Reply from Deuter Online
Thank you for taking time to leave your feedback. It will spur us to continue improving further.
A+ seller and service
I am extremely happy with the speedy delivery. Got exactly the correct product, and will be ordering again soon.
November 27, 2012
Unprompted review
Reply from Deuter Online
Thank you very much for your custom.
We are pleased to note that you are happy with our service and are looking forward to serving you again!
Beauty and Stylish perfect companion.
Deuter Hydro Lite 2.0 and Osprey Verve 10 is a must for every cyclist.
A companion you`ll be proud to own. Just perfection!!!
November 23, 2012
Unprompted review
Reply from Deuter Online
Thank you for purchasing the Deuter Hydro Lite 2.0 and returning to purchase the Osprey Verve 10 from us. Your loyalty spurs us to do improve further :)
Good CS with online chatting
Having chat with the owner a.k.a seller. Good experience when buying online which is more cheaper then in the retail store..
November 23, 2012
Unprompted review
Reply from Deuter Online
Thank you for your compliments, Zairol.
Looking forward to serving you again.
Good service
Good service, fast delivery & friendly seller.
Recommended
November 21, 2012
Unprompted review
Reply from Deuter Online
Thank you for your recommendation, Ahmad. Your feedback is a great encouragement.
Superb!
I bought my Fox40 through online.The transaction was easy,fast,efficient & the staff,Gary was really helpful throughout the process.
Of course the products of Deuter are amazing!Definitely worth for a backpacker!
Cheers!
Des
November 21, 2012
Unprompted review
Reply from Deuter Online
Thank you for the wonderful endorsement of your purchasing experience with Deuter Online!
fast service
Very fast efficient and friendly
Though encounter problem with courier he solve it very fast
November 21, 2012
Unprompted review
Reply from Deuter Online
Thank you for your feedback.
We strive to continually improve our service and have informed our delivery partner to reduce delays.
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