Bought two deuter helion 60 wheeled travel bags four years ago. The wheels on both bags have cracked and fallen apart. The plastic used is obviously inferior. I have contacted deuter twice via email o... See more
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Dearest Deauter, i want to complain about the quality of the new GiGa bag. Less than 1 week use and it attracts so many dust and looks very old already. I have to wipe with a wet rag EVERYDAY. The pre... See more
For a first solo album this is very good.Lots of ideas and experiments emerging and clashing almost by chance.It is very much an artist emerging from the German Rock era of the late sixties and early... See more
Received the item in good condition in 24hrs after placed my booking, this is a good feeling of all online shopper like me. You just need to give a quick response after payment have been done, booked... See more
Company replied
Company details
Information provided by various external sources
Deuter Online is an exclusive online specialising in the retail of Deuter products. Owned by Nicajo Enterprise (Business registration no. 002144700-T), we pride ourselves on our focus on customer service - we are happy to help with any questions you may have and are committed to offering great value and a fast, efficient and friendly service.
Contact info
50100, Kuala Lumpur
- admin@deuteronline.com
- deuteronline.com
2.8
Average
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Friendly, easy and speedy transaction from enquiry to delivery.
Purchasing my backpack from deuteronline was quick and easy. My enquiry was attended to and I received the items in good condition one day after it was being despatch. Overall great experience and quality.
September 3, 2013
Unprompted review
Reply from Deuter Online
Dear Fahmi,
Thank you very much for your detailed feedback.
I am glad to hear that you had a great experience purchasing from DeuterOnline and I thank you for your repeat purchase today.
Cheers!
Regards,
Gary Ng
Great~!
i'll definitely recommend to anyone who wanna get a deuter backpack..
i make the order on Sunday evening... and got my bag on Tuesday~!!
and Price is the cheapest after i compared with the others online shops..
August 30, 2013
Unprompted review
Reply from Deuter Online
Dear Ch'ng,
Thank you for your feedback.
I'm glad you are happy with your purchase!
Hope to serve you again in the future.
Regards,
Gary Ng
excellent!
good service! fast delivery and will keeping touch with them!
August 27, 2013
Unprompted review
Reply from Deuter Online
Dear Amir,
Thank you for your review.
Looking forward to serving you again.
Cheers!
Regards,
Gary Ng
Prompt replies and fast delivery
I had asked for further clarifications prior to purchasing the Raincover III and Cargo Bag EXP and received prompt replies each time. And when I finally purchased the items, I received them within the same week thanks to Gary. Good and smooth buying experience.
August 18, 2013
Unprompted review
Reply from Deuter Online
Dear Ms Lee,
Thank you for your endorsement.
I am glad that you had a good and smooth buying experience.
Cheers!
Regards,
Gary Ng
great
good service, great. i would recommend your web and service to everyone.
July 31, 2013
Unprompted review
Reply from Deuter Online
Dear Normalisa,
Thank you for taking time to leave a valuable feedback for Deuter Online.
I hope to serve you again.
Have a good day ahead!
Regards,
Gary Ng
The service is ok for me
will give full star if the service can be same level as an Apple inc.
July 30, 2013
Unprompted review
Reply from Deuter Online
Dear Haizad,
Thank you for your review.
Deuter Online would probably be a multi-billion dollar company if it were to reach Apple Inc's levels :D
Nevertheless, I thank you for awarding 4 stars to a small enterprise like Deuter Online. It is gratifying to be close enough to be compared to Apple Inc :D
Cheers!
Regards,
Gary Ng
Best ever
I'm satisfy wt ur service..used to buy deuter spectro ac 26 sl bfore and receive it bit late due to poor service by courier service..aft I highlighted it to Gary the opted to uz another service provider for my second purchase...very gud seller.tq Gary
July 30, 2013
Unprompted review
Reply from Deuter Online
Dear Gerald,
Thank you for your review and confidence in Deuter Online.
I look forward to serving you again.
Regards,
Gary Ng
Reasonable price, speedy service!
Was searching for a site to purchase a deuter backpack online and deuteronline was definitely the perfect one!
Placed my order yesterday morning and I got my backpack today!
My purchase was in great condition, well packaged.
Would recommend this site to anyone who is searching for a deuter backpack .
Thanks for the marvelous service .
July 23, 2013
Unprompted review
Reply from Deuter Online
Dear Tsu Huey,
I am glad that you have found Deuter Online and have given it a 5-star service.
I hope you've found the convenience of purchasing your favourite Deuter from the comfort of your home / office most wonderful indeed.
Cheers!
Regards,
Gary Ng
Fast response!
I placed my order on Sunday evening and the item arrived to me on Tuesday afternoon. A fast, reliable and efficient vendor.
July 17, 2013
Unprompted review
Reply from Deuter Online
Dear Khairul,
Thank you for your feedback and endorsement.
I am glad you have received your item in good time and I look forward to serving you again.
Cheers!
Regards,
Gary Ng
Fast reply, good service
July 16, 2013
Unprompted review
Reply from Deuter Online
Dear Leng Sing,
Thank you for your review and support! :D
Regards,
Gary Ng
cheap and fast !!
I've check on others brands and outlets, deuter online is my best choice!! is cheaper and fastest!!
July 15, 2013
Unprompted review
Reply from Deuter Online
Dear Audrey,
Thank you for your review.
With minimal overheads and non-keeping of stock, I am able to keep prices as affordable as possible for customers. I am glad that you've found a place to purchase Deuter products at a good price.
Cheers!
Regards,
Gary Ng
EXCELLENT...EXCELLENT...EXCELLENT...
D service is superb..beyond expectation..highly recommended...
Thank you soooooo damn much Gary as U willing to deliver by hand since we really need them urgently..
July 15, 2013
Unprompted review
Reply from Deuter Online
Dear Ariesha,
Thank you for your flattering review :D
It's a coincidence that you lived nearby and that you were able to accommodate the meeting hour at night. My thanks to you too and I hope you've had a great trip and was served well by the backpacks you purchased :D
Cheers!
Regards,
Gary Ng
Satisfied with the service
I'm satisfied with the purchase process and the backpack. Thanks
July 9, 2013
Unprompted review
Reply from Deuter Online
Dear Shen Yee,
Thank you for your feedback.
Do come back again for new products from Deuter from time to time.
Regards,
Gary Ng
Good
Good customer service..fast work..original deuter..received in good condition..fast delivery..keep it up..will recommend it and buy another soon..
July 9, 2013
Unprompted review
Reply from Deuter Online
Dear Encik Hadi,
Thank you for taking time to write the above review.
Hope you like the Deuter products which you have purchased.
Cheers!
Regards,
Gary Ng
Super service and advice
Provided good advice on a backpack to suit my needs.
Not afraid to let me know unavailable stock.
Kept in touch from order, payment, shipping until goods delivered.
Goods 3 layer packed with water-proof and tough plastic.
Goods received in perfect condition.
July 5, 2013
Unprompted review
Reply from Deuter Online
Dear Irvin,
It has been a pleasure serving you.
Thank you for your support and feedback!
Happy travelling!
Cheers!
Regards,
Gary Ng
Fast delivery, quick response and merchandise received in good condition
I've purchased a Deuter Sub 28 based on the good rapport Mr Gary had in the LYN communities and definitely recommend his service to others. Good, reliable seller
July 4, 2013
Unprompted review
Reply from Deuter Online
Dear Niniey,
Thank you for your endorsement of Deuter Online.
Have a good weekend ahead!
Regards,
Gary Ng
buy today receive tomorrow
July 3, 2013
Unprompted review
Reply from Deuter Online
Dear Ignatius,
Thank you for your continued support.
Cheers!
Regards,
Gary Ng
Fast and Professional!
Helpful Gary helped me to get the perfect backpack for me when I asked for assistance. Quick response and fast delivery for the item.
June 30, 2013
Unprompted review
Reply from Deuter Online
Hello Marina,
Thank you for your endorsement of Deuter Online.
I am glad you've gotten yourself a backpack you liked :D
Gary
patient seller, quality product, best price, smooth transaction, fast & realible delivery
Thanks Gary, definitely will shop from you again !
cheers,
Steve
June 28, 2013
Unprompted review
Reply from Deuter Online
Thank you for your review Steve.
It is a great encouragement to me :)
Gary
Excellent service!
June 26, 2013
Unprompted review
Reply from Deuter Online
Dear En Bukhari,
Thank you for your review!
Regards,
Gary Ng
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