Do not hire this company
For the quick reader: Chris has several VERY NEGATIVE reviews, all showing a similar pattern, for some reason he abandons the projects. I wish I had read the other reviews before risking to hire him. Read the other negative reviews.
Chris did not come and finish the work, even though he said he would by email many times. He has in his possession, for roughly 6 months, material belonging to us and our unfinished kitchen. We tried to contact him several times asking when was he coming back to finish the work, he stopped replying to us ... Our last email was in September, he replied today after seeing this review.
He did not issue the electrical certificate for the electrical works, he didn't finish the underfloor heating, cabinets unfinished, he boxed up our water softener preventing access to it despite the need to replace salt every other week. Cabinets installed at different heights. He charged us for extra work after it was completed and with no previous agreement of the cost, breaching the terms of his own contract.
Average to poor quality, expensive. We have been renovating our house over the last 6 years and had many builders around, this one was by far the worst experience.
As a response to Chris' reply, I'd like to say that I strongly disagree with what he writes.
I have always paid him promptly and there are no invoices left to pay, I don't understand why he would write that when it's so easy to prove him wrong ... We even paid for incomplete work like the electrical installation. Unlike Chris, I have irrefutable proof of everything I wrote, which I will happily share with any potential customers if they still have any doubts at this point.
Lastly, I would like to kindly ask Chris not to post pictures of my kitchen on public websites, pictures that were taken without my or my wife's consent. I also have many pictures that reflect the quality of his work that I do not intend to share online but will do if I have to substantiate my claims.
June 3, 2024
Unprompted review