Development London Ltd Reviews 18

TrustScore 3.5 out of 5

3.7

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Company details

  1. Construction Company
  2. Architect
  3. Architectural Designer
  4. Building Design Company
  5. Kitchen Remodeler
  6. Structural Engineer

Written by the company

Development London Ltd is a trusted provider of comprehensive construction and renovation services, offering expertise across a range of specialties including architecture, interior design, quantity surveying, project management, and structural engineering. We deliver seamless and efficient solutions tailored to meet our clients' unique needs, ensuring every project is executed to the highest standards. Our multidisciplinary team, including skilled architects and designers, brings decades of experience to every job, ensuring exceptional craftsmanship and attention to detail. From minor structural work to full-scale renovations, we manage every aspect of the project, delivering on time, within budget, and with uncompromising quality. At Development London Ltd, we build with integrity, transforming spaces into lasting legacies.


Contact info

3.7

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant! I had Chris complete a full renovation on my kitchen and bathroom after seeing his previous work, he was responsive, clean and tidy while completing work on time and to a very high standard. His prices were spot on for the quality of work which was being completed, a pleasure to work with!

January 16, 2025
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you so much for your fantastic feedback! It was an absolute pleasure working with your family! I'm thrilled to hear you’re happy with the results.

Rated 1 out of 5 stars

Do not hire this company

For the quick reader: Chris has several VERY NEGATIVE reviews, all showing a similar pattern, for some reason he abandons the projects. I wish I had read the other reviews before risking to hire him. Read the other negative reviews.

Chris did not come and finish the work, even though he said he would by email many times. He has in his possession, for roughly 6 months, material belonging to us and our unfinished kitchen. We tried to contact him several times asking when was he coming back to finish the work, he stopped replying to us ... Our last email was in September, he replied today after seeing this review.
He did not issue the electrical certificate for the electrical works, he didn't finish the underfloor heating, cabinets unfinished, he boxed up our water softener preventing access to it despite the need to replace salt every other week. Cabinets installed at different heights. He charged us for extra work after it was completed and with no previous agreement of the cost, breaching the terms of his own contract.

Average to poor quality, expensive. We have been renovating our house over the last 6 years and had many builders around, this one was by far the worst experience.

As a response to Chris' reply, I'd like to say that I strongly disagree with what he writes.
I have always paid him promptly and there are no invoices left to pay, I don't understand why he would write that when it's so easy to prove him wrong ... We even paid for incomplete work like the electrical installation. Unlike Chris, I have irrefutable proof of everything I wrote, which I will happily share with any potential customers if they still have any doubts at this point.
Lastly, I would like to kindly ask Chris not to post pictures of my kitchen on public websites, pictures that were taken without my or my wife's consent. I also have many pictures that reflect the quality of his work that I do not intend to share online but will do if I have to substantiate my claims.

June 3, 2024
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you for your feedback. While I am disappointed to see this review, I’d like to provide clarity on the situation for the benefit of both yourself and others reading this.

Completion of Work: Throughout the project, there were significant delays caused by late staged payments, which not only breached the terms of our contract but also made it difficult to stick to the agreed timeline. Despite this, I remained committed to completing the project and accommodated numerous changes to the scope of work—many of which were done at no additional cost to you.

Wine Rack and Materials: The wine rack you referenced was an additional request outside the original scope of work. We agreed to construct and install the wine rack free of charge if you settled the amount owed for the original work completed to date. Unfortunately, this payment has not been made, which has prevented us from proceeding with this goodwill gesture.

Communication and Tools: I have consistently communicated throughout the project and adhered to the plan to resume work the day after your flooring contractor finished, allowing the floor glue to dry properly. However, you demanded we return midway through another job, which was not feasible. In response, you held my tools hostage, threatening to leave them on the street if I didn’t comply. This made it extremely challenging to continue work under those conditions.

Final Thoughts: While 99.9% of our clients are a pleasure to work with and honor their agreements, unfortunately, there are rare instances where individuals attempt to withhold payment and leverage bad reviews as a means to avoid settling their bills. If only there were a platform where tradespeople and builders could also vet clients before entering into contracts.

Despite this, I remain committed to resolving this matter professionally and completing the work once the outstanding balance is paid.

Lastly, regarding your comment about "average to poor quality workmanship," we have some beautiful photography of the work completed on your project, and we plan to share these images on our social media in the coming weeks to showcase the true standard of what was delivered.

Sincerely,
Chris

Rated 5 out of 5 stars

I recently hired Development London to…

I recently hired Development London to handle a minor structural project and a full kitchen renovation, and I couldn't be more pleased with the results. From start to finish, the entire process was seamless. The team was professional, efficient, and incredibly detail-oriented. They supplied and installed everything for the kitchen, and the quality of workmanship is outstanding. Communication was clear throughout, and they completed the job on time and within budget. My new kitchen looks amazing, and I highly recommend Chris and his guys for any renovation or construction needs. A 5-star experience all the way!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Chris was brilliant from start to finish. He went out of his way to make sure our extension was finished to the highest standard. The site was always kept brilliantly tidy. When we changed the spec half way through the build, he made sure all costings were gone through and explained to us so there were no nasty surprises at the end of the job! Thanks again Chris, great job!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly & Reliable

Really pleased with our kitchen extension by Development London. Proudly showing off my new kitchen to everyone!
Also the team were super friendly with our kids and allowed them to watch when safe.

October 17, 2022
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you for your kind words and positive review! We're thrilled to hear that you're delighted with your kitchen extension. It was a pleasure working with you, and we're glad to have made a positive impact on your home. Feel free to reach out if you need anything else in the future.

Best regards,

Chris Taylor
Development London Ltd

Rated 5 out of 5 stars

Highly Recommend

Very happy with Chris and his team. They completed our loft extension to a high standard and cleaned the drive way to remove any mess on the ground.

February 6, 2023
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you for taking the time to leave us such a positive review! We are delighted to hear that you are pleased with your new space! It was a pleasure working with you.

Kind regards,

Chris Taylor
Development London Ltd






Rated 1 out of 5 stars

Totally agree with latest negative…

Totally agree with latest negative review. BEWARE of this builder. We engaged Development London for a large renovation project in Cobham early 2020. Our home was left incomplete, site a mess, many basic building codes not adhered to. After a year, with the last 6 months fighting to get completed, we had to engage lawyers, federation of master builder (who did nothing) & citizens advise. He is still using photos of our renovation as a “completed” job on his Instagram and website - even after our solicitor advised to take them down. Trades he’s employed will slowly stop showing up to work. After informing the federation of master builders of our dispute and sending our breach of contract solicitor letter, He sat outside our home for 20-30mins in his car not responding to our message as to why he was there - all viewed on our cctv.

Edit: We are now being threatened with Legal action to have this truthful review of our experience removed after over a year, and 2 years with no contact from this company.

April 30, 2021
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Project left unfinished. Failed to engage in Federation of Master Builders dispute resolution. Five figure sum of money owed.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Interior architect - colleague reference

I am an Interior architect based in South London who was introduced to Chris Taylor & his team over 3 years ago through a shared client.
We have since been working alongside each other through design and build projects and I can honestly say he is extremely reliable, knowledgeable, hard working, and does a quality job from start to finish of a project.
I have been recommending his build team for my own personal clients who have been extremely grateful with the recommendations going forward.
He has great ideas for design implementation and has strong attention to detail which is personally a great attribute to any builder. I would highly recommend....

Niamh (Company: ID Studio17)

April 15, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding work

Outstanding work from Chris and his guys
Extremely happy with the extension that he has done for me and my family.
Very high standard and professionalism.
I shall be using Development London again in the future.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

Five stars

I asked DLL to add an extension to my 1940 property around 6 months ago. They were very well priced, plesent and tidy. Chris kept me upto date with the progress of the job throughout and the extra space has been a god send with my expanding family. I would highly recommend the team as they are trustworthy and hardworking and will be asking them back for further jobs in the future.

March 28, 2019
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you for your wonderful review! We are delighted to hear that you had a positive experience with our team. It was a pleasure building your new extension and we're glad that the extra space has been a valuable addition for your expanding family.

Thanks

Chris Taylor
Development London Ltd

Rated 5 out of 5 stars

Fantastic work - highly recommended

Fantastic work by Chris and the team. Highly recommended for all building work. What I appreciate most is the attention to detail and how important your happiness as the customer is to Chris.

March 27, 2019
Unprompted review
Development London Ltd logo

Reply from Development London Ltd

Thank you Jonathan. It was great working with you and your family :)

Best regards,
Chris Taylor
Development London Ltd

Rated 5 out of 5 stars

Thouroughly recommended!

Chris has done 2 bathrooms for me and has been kind enough to help me with a few smaller projects around my flat. He has introduced me to brilliant people to help finish the jobs to a brilliant standard. I would thoroughly recommend to anyone who wants a trustworthy, hard working and reliable company

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding finish

Exceptional finish on a home extension job which has added character and value to the property. Thank you to Development London for all the hard work, went that extra mile and have an amazing attention to detail. The guys ensured the job was done to the highest standard - and all at the fair price. Incredibly happy with the results and will keep in mind for any future work

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing extension!

Fantastic service from quoting to the finished extension and renovation. Chris and his team worked extremely hard and were very professional unlike some builders we had to look around and quote. He is incredible with his detail which is something we really wanted and liked. Our house looks amazing and we still keep in contact. Wouldn’t trust anyone else.
Thanks Chris&team!

November 12, 2018
Unprompted review

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