Devine Funeral Stationery Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a fantastic company , really good value , amazing free design service , amazing quick and friendly staff , really really really good product quality , I would give 10 stars if possible !

Rated 5 out of 5 stars

We really couldn’t fault Devine Funeral Stationery. Having failed in our attempts to use the templates (a little embarrassed by that!) we used the free design service. Alex was wonderful and produced... See more

Rated 5 out of 5 stars

It's rare to get such fantastic service and superb quality. The website and templates are easy to use and intuitive, the process was seamless and I was updated at each stage. There was an issue with s... See more

Rated 5 out of 5 stars

Used on two occasions now and both times found them to be excellent. As others have mentioned the communication from Alex is great as is the attention to detail and quality of the product itself. Will... See more

Company details

  1. Funeral Home
  2. Prints and Signs Store

Written by the company

We at Devine’s appreciate that this may be the first time you need our very sensitive service and you may not know how it all works. Well, our easy to use online template designs allows you the freedom to create a unique and uplifting funeral order of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service at such a hard time. I received a response to my queries very quickly and the order of service was delivered the next working day. They looked absolutely amazing and I'm so grateful for what we received. It was easy to create and printed beautifully
Thank you so much.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Alex/ Devine

Thank you Alex/ Devine, for providing such an excellent service, sadly on two occasions this year. Both times we had made a small mistake, which was very quickly rectified by Alex. He returned calls/ emails promptly, reassuring us that he would do all he could to put things right. He went above and beyond , driving an hour to meet us en route to Holyhead, enabling us to take the orders of service over to Ireland with us, for mum’s funeral….and was as personable in real life , as he was on the end of the phone.
Highly recommended and wouldn’t hesitate to use this service again.

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

Zero communication never get back to…

Zero communication never get back to emails or calls and are only open mon-Friday so if you have a problem outside of those hours it will be too late. When they do decide to get back to you they are insensitive and rude. It is important that when you are going through something as difficult as planning a funeral of a loved one you are dealt with in a professional and sensitive manner but this has not been the case with Devine and this is why I do not recommend them for such an important job.

October 11, 2022
Unprompted review
Devine Funeral Stationery logo

Reply from Devine Funeral Stationery

Hi there,

I am sorry you were not happy with our service, It was myself who dealt with this and I most certainly was not insensitive and rude.

You placed the order after our cutoff for delivery next day due to you not reading our delivery timings but in the end it worked out just fine and DPD delivered Saturday on time (Lucky).

You did indeed make contact via our telephone line, we were dealing with a few techinal issues that day and later an email was sent and responded to very quickly advising we already dispatched the order.

After all the mistakes that were made by yourself we still issued a 50% refund and you kept the booklets.

A one-star review is very unjust considering the mistake was on your behalf and we offered a refund and the order was actually on time, this, of course, was not mentioned in your review.

I thank you for taking the time to leave your review and I needed to state the correct facts in my reply.

All the best.
Alex Devine.

Rated 5 out of 5 stars

Excellent product, speedy service

I used Devine for my dad's order of service- he had requested that he didn't have a funeral as such (direct cremation and a green ashes interment). Therefore we didn't have a funeral director pushing an order of service.

Although Dad wanted minimal fuss, we felt it right to have at least an order of service. I found Devine through internet search having tried another company and got frustrated with the template.

Devine offer a service where they design it (which costs) and you fill out a word document then send photos OR one where you design it youself online (free). I chose the latter and whilst i found it a little frustrating at times, the product has arrived today and is great and looks really professional. Dad used his retirement to photoshop and create books about holidays and family history so the pressure was on!

I ordered on Sunday for an interment on the following Friday so tracking and delivery time was key. It was slightly out of sync in that email updates weren't reflected on system.

I did receive an email on Tuesday saying delivery would be on Wednesday but when i checked on Tuesday it still showed as processing.

Overall, i am really happy with Devine but hopefully won't be using for a while

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Personalised tribute to our mum

I wanted to design the Order of Service for our mum myself, so that I could see exactly how it would look. The funeral directors would have done it for £3.40 each (12 pages) with limited photos and less personal input. At Devine the cost was under £1.50 each on top quality paper and with beautiful colours. Perfect. We were pleased with the way the photos turned out.
The sweet pea motif was lovely.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Order of Service

I recently used Devine Funeral Stationery to draft my late uncle's Order of Service. The service and support was amazing and I would certainly recommend them. I also used them for printing the Order of Service and I received them the next working day. Fantastic service. Thank you

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and a very high…

Excellent service and a very high quality product. We were so pleased with the order of service. We ordered 100 which arrived in under 48 hours. During a very difficult time Alex was a pleasure to deal with. I would 100% recommend.

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service,
Very few companies take the time to understand your needs and go out of their way to help.
Very thoughtful, supportive and caring especially during our difficult time.
Cant thank them enough,

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

Such excellent quality

Such excellent paper print and photograph quality.. Delivered before time due.
Telephone calls not returned prior to ordering. I would still give 5 stars as when I emailed had a very quick response.
Would not hesitate at all to recommend

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

If you are using this Company it's likely to be a difficult time so you need everything to go ok and we found that it did, from start to finish. The service was great (I emailed a query Easter Saturday and was amazed to get a swift response), the on-line design tool was relatively easy to use, the printing arrived swiftly and the end result was of an excellent quality. Absolutely ... five stars.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service! I am overwhelmed with the quality and speed of delivery for the 12 page colourful Order of Service for my mum’s funeral. I found the whole process of putting it all together with their easy to use programme, such a tender and therapeutic activity at a time of great loss. As so many of our family and friends are unable to be at the funeral, I decided to include lots of photos, making this a packed Order of Service as a memorial keepsake, to help with everyone’s memories. Devine responded to my questions quickly. I wouldn’t hesitate to recommend “Devine Funeral Stationery”.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS PRODUCT & SERVICE

After being let down by a local firm, found Devine online and ordered from them. Their website was easy to use and Alex was very very approachable and helpful. I placed the order at 11.30am one day and had them in my hand the folliowing day at 10.30am, so panic over. The quality of the paper and print is absolutely first class, they should be very proud of their service at a time when people don't need any problems. Highly recommended. Thank you, you rescued me!!

February 16, 2021
Unprompted review

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