Devon Heaven Reviews 1,077

The Afternoon Tea for One was delicious, the contents were very generous, it arrived exactly when I was told it would, (Christmas Eve, am) and was in excellent condition. It made a lovely start to my Christmas, when my lovely dog and I were on our own.
If there is someone alone, who needs cheering up, I would thoroughly recommend Devon Heaven's Cream Tea for One, and I am certain that their other Cream Tea Hampers will be of equal quality.

On reading the reviews decided to go with this company. Ordered a hamper for my disabled mother, and requested a specific day for delivery. Which was today ( Tuesday ). Had an update in the morning letting me know that the hamper was now on the van and out for delivery, which would arrive between 17.30.to 19.30. At 17.51 I recieved an email letting me know my mother's package was now back at the depot waiting for delivery. Not at all happy. And wouldn't want my elderly mother eating any of the goods that has spent another day travelling around the county. UPDATE. Recieved an email stating the parcel was now back out for delivery again. Only after following the parcel all day, at 17.30.pm parcel was still on its way. By 18.01 parcel was now back at the delivery depot. What the he'll is going on with this delivery. Will now request a refund as goods are now not fit for purpose. Order no: 248957. REFUNDED NOW. THANKYOU

Well after seeing all the great reviews on Trustpilot I purchased two afternoon teas for Christmas gifts. They where supposed to have arrived last sat. 13,th. Well nothing arrived and I have now left 4 emails as you can not get through on the phone. So if I could get through yo anyone I would like my money back. Maybe I'm just unlucky.

Devon Heaven does exactly what it says on the hamper - the order process is straightforward, the hamper arrives on time and the food and provisions are excellent. I wouldn't use any other hamper company.

We had a hamper sent us as a gift & we’re well impressed with the quality & freshness of the contents. These included scones, fruit cake, apple & jam slice, cream, jam, fudge and tea bags.

They were well packed & cream was in a refrigerated pack & was still edible after 5 days!

A fabulous afternoon tea experience. We will definitely use Devon Heaven for future gift packs.

It was easy to order the cream tea for my parents’ wedding anniversary. It arrived exactly when it was due and I was kept I. the loop . My Dad said the scones were the best he’s ever had…. and he’s had a few !!
Thank you !

A Heaven-Sent Gift for My Mum!⭐⭐⭐⭐⭐ Outstanding Service and Quality ordered a cream tea hamper from Devon Heaven as a surprise for my mother, who lives in Devon but recently had a bad fall and broken her shoulder. As I couldn't be there in person, I wanted to send a local, indulgent treat to lift her spirits—and I honestly couldn't have chosen a better company.From my perspective as the sender, the service was flawless. The ordering process was smooth, and knowing I was sending her something truly local made the gift feel so much more personal.The feedback from my mother was that the hamper was beautifully presented. When you're recovering and struggling with movement, a little bit of luxury and effort in packaging makes a huge difference, and Devon Heaven clearly excels at presentation.Most importantly, the food was delicious! The scones were incredibly fresh, and the clotted cream and jam were the perfect high-quality Devon treats.This wasn't just a delivery; it was a perfect, comforting gift that arrived exactly when it was needed. Thank you, Devon Heaven, for delivering sunshine and deliciousness right to her door. I highly recommend you to anyone looking to send a quality gift to a loved one in the South West!

Hamper bought for a gift. There was a problem with the delivery not Devon Heaven fault got in touch with them and they sorted out the issue kept us informed. The recipients of the gift really enjoyed their hamper throughly recommended the hamper and can't fault the customer service. Thanks

I have used this company a few times to post cream teas for family birthdays and get well soon gifts. Always great service, excellent products and my friends and family have also started to use them for their own gifting. Will continue to use them. Keep up the great work.

The cream teas were presents for my neighbours and they loved them. The scones, cream and jam were delicious. I thought the price was very reasonable. I'd definitely recommend them and am going to send one to myself next time!

Two of my neighbors kindly pruned my large hedge for the winter, something they willingly do each year. They work hard and refuse any money. This year I gave each of them one of your cream teas. They were delighted with them . One even stopped his car in the middle of the road to tell me how delicious it was.
Thank you Devon Heaven.

Bought the prseco cream team for my daughters birthday,everything about this product was quality the scones ,clotted cream and strawberry jam was delicious, will be returning soon.

Everything I ordered came on time and was enjoyed by all those who had a chance to taste the Devon cream tea. Plenty of jam and cream for the scones with enough left over for others to enjoy. Good value for money and others going to use as gifts for their loved ones too.

We buy Devon Heaven every year. Recent purchase was enjoyed by all. The cream teas make an excellent Christmas gift.

I purchased this as a gift for my mother and she was delighted with it, she said it came beautifully presented and was really delicious, plenty for her and her friend to enjoy.
I had great updates on delivery times so all in all a great experience
I will definitely use again
Many thanks

Excellent Customer Service!
I wanted to send a friend a hamper for a special birthday but she has an rare food intolerance. I chatted online to the customer services team about this & was guided to a particular hamper and, then, to be super safe, one product which might have caused a problem was replaced at their suggestion. I am very grateful that Devon Heaven did this. I will happily use this company again. My friend was delighted with her box of treats!

As usual the service was excellent and the products were yummy. The recipients were very pleased with the scones.

Pierre Henck

Easy to order and kept in touch on delivery times, arrived on time and left in a safe, secure location

Excellent service, superb for sending a taste of Devon to friends and family up country. The quality of the scones and accompaniments is wonderful and the gifts are always much appreciated.