This was such a positive experience with customer service. I ordered a flea and tick collar but Fed Ex delivered to wrong address. Customer service was so prompt and understanding(even though this w... See more
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Put collar on cat and within 10 hours her neck swelled up. Contacted customer service. They challenged me and didn’t believe me. No care for the animal expresses. Finally after sending before and afte... See more
I bought 2 collars for my 2 cats, and whilst waiting for their arrival I decided to dig deeper in to the safety of the ingredients (because I started hearing that essential oils were bad for cats). I... See more
The Dewel natural collar is one of several natural preventative I use on my 11 yr old shih tzu. Our home is in a wooded area, and only 5 min from the beach, so he needs extra protection bc he is outs... See more
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Company details
Written by the company
DEWEL™ Flea & Tick Collar — Available at DEWELPRO.com. At DEWELPRO.com, we specialize in the DEWEL Flea & Tick Collar for Dogs, a natural plant-based solution designed to help protect dogs from fleas and ticks for up to 8 months. Our mission is simple: give pet owners a safer, more comfortable alternative to harsh chemical treatments. The DEWEL flea and tick collar uses carefully selected essential oils to help repel pests while remaining gentle on your dog’s skin and coat. Pet parents choose DEWELPRO because they want reliable flea protection without unnecessary chemicals. At DEWELPRO, we focus on one thing—helping dogs stay comfortable, protected, and happy. Trusted by dog owners around the world, the DEWEL flea & tick collar is designed for long-lasting protection, comfort, and peace of mind. 🌿🐾
Contact info
34 N Franklin Ave Ste 687, 1739, 82941, Pinedale, United States
- (307) 323-2334
- info@dewelpro.com
- dewelpro.com
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Needs more time to work!
It did work for about 2 months and now I’m seeing fleas again on my dogs.
Wonderful business & product.
This was such a positive experience with customer service. I ordered a flea and tick collar but Fed Ex delivered to wrong address. Customer service was so prompt and understanding(even though this was the delivery service's fault). They immediately sent another collar. Very kind folks and had integrity. Hoping others will support this great small business. The collar works great also!!
Been using these collars for years
Been using these collars for years. Love them. They work great.
Rrrrr
Frustrated with customer service not following through, this is my second review, please stop.
All good exactly what I wanted and needed
All good! Exactly as described and what I was looking for
I just bought #2 and #3 for Christmas presents
I’ve enjoyed the warmth of the units and the ease of charging them. Plus, customer service is great. Alex is phenomenal!
Verry good Cygnus thanks
Have used these for many years years
Have used these for many years. Safe and effective for my dog. Perfect fit. Price is much higher than it was.
I ordered the product almost one month…
I ordered the product almost one month ago and still have not received it
Not worth it doesn’t work
I have 2 small dogs the collars did not work my dogs still have fleas I would not recommend this I’m so disappointed I wish I could get a refund
besides longer than expected everything…
besides longer than expected everything else is great
I bought a total of four or two of my…
I bought a total of four or two of my dogs that I have and they still come back and from outside scratching and biting especially at their tailbone. I don't think this product is very efficient. Now I'm stuck with two more products that I ordered that was a waste of money.
great customer care great product 👍
Flea collar is horrible
Flea collar is horrible, it stinks. Not helping with fleas at all.
We’ll see how it works, jury is still out on this one..
Timely shipping and receiving. We’ll see how it works. Hopefully the company stands behind the 8 month coverage of their product!
Exactly as described👍🏻
The product arrived in a timely …
The product arrived in a timely manner but they don't work. I won't get them again. You got 4 stars for Shipping but no stars for product
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