Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly, helpful support is always available when I need it. If something falls outside their scope, they’re equally great at directing me to the right person. Yasmin has been an excellent point of c... See more
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We have been using DEXT for a few years and find it saves an enourmous amount of time processing invoices and statements. When we changed the email address we did have an issue which was quickly reso... See more
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DEXT has been a game-changer for our team. Streamlining our credit card, petty cash reconciliation process, making our workflow far more efficient and less time-consuming. The connection between... See more
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Company details
About Dext
Written by the company
Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.
Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.
Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.
Contact info
Unit 1.2 Techspace Shoreditch, 25 Luke Street, EC2A 4DS, London, United Kingdom
- +44 (0)203 699 5005
- support@dext.com
- dext.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good very supportive
September 30, 2025
Unprompted review
Reply from Dext
Thank you for your review! We’re really glad to hear everything’s going well and that you’ve felt supported. Don’t hesitate to reach out if you ever need anything.
Dext as partner in my bookkeeping Practice
I've been using Dext to bypass third party processing in my one man bookkeeping business - for the past 2? years. At this stage I'm still using the very basic stuff - but the basics are running excellent - the doc extracting does what it is supposed to do. There are additional features introduced which I do not use but will do so once I make time to get acquainted with it. Another thing is that the support is very effective - via the chat bot or via human support - as far as I can recall the human support reacted the same day when asked for.
September 22, 2025
Unprompted review
Reply from Dext
Thank you for sharing your experience. It’s great to know that Dext is working reliably for your bookkeeping practice, and that both our automation and support have been valuable to you. We look forward to supporting you as you explore more of the features whenever the time is right.
Solution très agile
September 18, 2025
Unprompted review
Reply from Dext
Merci pour vos retours positifs!
It was ALOT of work and probably a…
It was ALOT of work and probably a couple hours of time, and he stuck with me, error after error, great support, so appreciate it all! Dext is a great tool and support is ALWAYS there
September 17, 2025
Unprompted review
Reply from Dext
Thank you for your feedback. Knowing that you felt supported throughout the process means a lot, and we’re glad Dext continues to bring value to your business.
Problem with subscription
I accidentally duplicated the payment to Dext a while ago. I contacted their support team, and the issue was resolved very quickly from their side. The customer service company Dext provides is as perfect as the software itself!
September 10, 2025
Unprompted review
Reply from Dext
Thank you for your review! It’s great to know our team could step in quickly when you needed assistance. We really value your feedback.
Preemptive, speedy assistance
Shortly after searching the help articles, I received an email asking I’d found the help I was looking for. I replied explaining the problem and within minutes I had a response with the correct information. Great customer service! Thank you!
September 16, 2025
Unprompted review
Reply from Dext
Thank you for taking the time to leave a review and for your kind words. We’re really pleased to hear our team was able to respond quickly with the right information. If you ever need further support, don’t hesitate to reach out.
Help always there when you need it…
Help always there when you need it programme easy to use and really saves time
September 12, 2025
Unprompted review
Reply from Dext
Thanks for sharing your experience. Always good to hear that Dext is making things easier and saving you time.
Dext is our most trusted client support…
Dext is our most trusted client support tool. How they have changed the game for bookkeepers and ultimately clients is amazing… and the features/improvements keep coming. Amazing
September 11, 2025
Unprompted review
Reply from Dext
Thank you for your feedback. It's great to see Dext recognised as a reliable tool, and it's encouraging to know that the improvements continue to benefit both bookkeepers and clients.
It has been such a lifesaver for both…
It has been such a lifesaver for both the bookkeeper and the business owner. With ever improving functionality and support, it has become an irreplaceable tool for us. Love the app and email functions!
September 11, 2025
Unprompted review
Reply from Dext
Your feedback means a lot. Hearing that the functionality and support make a difference for bookkeepers and business owners motivates us to keep raising the bar.
Great staff
Sally is wonderful to work with and really looks after us.
September 11, 2025
Unprompted review
Reply from Dext
Thank you for your review. Knowing that your account manager has been helpful means a lot. If you need any further support, just reach out.
Dext makes my work easy
Dext makes my work easy. I enjoy that it allows me to post several line items at once for different catogories on a bill and have the bill attached on the transaction for ease of reference. It's an awesome software!
September 11, 2025
Unprompted review
Reply from Dext
Thank you for taking the time to share your experience! We’re thrilled to hear that Dext is making your work easier and helping streamline your bill processing.
Quick response!
Quick response and trying to understand my problem. Thank you.
September 11, 2025
Unprompted review
Reply from Dext
We’re happy our team was able to respond quickly and support you effectively. Don’t hesitate to reach out if you need anything else.
I love Dext!
I love Dext, it makes my job as a bookkeeper so much easier. It removes the admin of tracking down receipts from clients.
September 10, 2025
Unprompted review
Reply from Dext
Thank you for your feedback! We’re so glad to hear that Dext is helping reduce the admin burden and making your bookkeeping workflow more efficient. That’s the kind of impact we always aim for.
Dext has given me back so much time
Dext has saved us so much time and energy for many clients. We love the approvals tiers and makes our process a million times easier.
September 10, 2025
Unprompted review
Reply from Dext
Thank you for the great feedback. It’s fantastic to know Dext has helped save so much time and made your approval workflows easier. We really appreciate your support!
Fast and efficient support – issue resolved in under 8 hours
I had an issue with my account and reached out to the Dext team for help. Their support was excellent — clear, responsive, and professional. My problem was fully resolved within just 8 hours, which exceeded my expectations. I’m very satisfied with the service and appreciate how smooth the process was. Highly recommend their support team!
September 10, 2025
Unprompted review
Reply from Dext
Thank you for sharing your experience! We’re really pleased to hear that our support team was able to resolve your issue quickly and clearly. If you ever need anything else, don’t hesitate to reach out.
Excellent organization system!
Excellent organization system and I love the approval/designation process. Also one portal for all my clients is awesome! - Edmonton, Alberta, Canada
September 9, 2025
Unprompted review
Reply from Dext
Thank you for taking the time to leave a review. Having everything in one place and a smooth approval process can really make a difference, so we’re glad that setup is working well for you.
Dext is a fantastic program for any…
Dext is a fantastic program for any small business in Canada. It seamlessly integrates with Quickbooks Online and automates your bookkeeping nicely. Save time, always find a receipt and work smarter, not harder.
September 9, 2025
Unprompted review
Reply from Dext
Appreciate you taking the time to share this. We’re glad to hear Dext is making a positive difference for your business and helping you work more efficiently. It’s great to know the QuickBooks Online integration is running smoothly for you. If you ever need anything, don’t hesitate to reach out.
DEXT has truly simplified our work…
DEXT has truly simplified our work process! The team can now upload receipts and invoices directly, eliminating the need to email them to me and clutter my inbox. It's a game changer! We've tried other apps, but nothing compares to DEXT. The integration with QuickBooks is outstanding.
September 9, 2025
Unprompted review
Reply from Dext
We love hearing how teams are making the most of Dext. Cutting out email clutter and getting documents straight from your team into the system is a big win - glad it’s working well for you. Thank you for your support!
Super Accounting
I find Dext to be an efficient and easy way to keep track of the numerous day to day expenses with the company for my accountant. Its quick, easy & reliable.
September 8, 2025
Unprompted review
Reply from Dext
We’re glad to hear Dext is making it easier to manage your day-to-day expenses and keeping things running smoothly for you and your accountant. If there’s ever anything we can support with, don’t hesitate to reach out.
Solved within an hour!
I first headed over to the ChatBot to ask for guidance with my issue, which directed me within seconds on what I needed to email and to where. The support team got back to me via email within the hour and told me how to solve my issue (with their assistance in the back end) within minutes. Super impressed with this quick, efficient and friendly customer support. Thanks Ivelin! :)
September 1, 2025
Unprompted review
Reply from Dext
Thanks for sharing your experience. We’re glad to know our support team was able to step in quickly and provide the help you needed. We really appreciate your feedback.
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