Fiona Giroud was extremely professional and efficient with my case (2026/B01169413). She took the time to make sure I understood the risks in my case and the best next steps while also keeping the d... See more
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I have rarely experienced such empathy combined with professionalism. Ms Boccato is extremely competent. She listens and gives excellent advice. Always balanced views and very clear about your rights... See more
They are my lifesaver in Switzerland! I have had so many great experiences with the Dextra hotline. They helped me on so many levels in regards to many doubts I have in my life here- housing, insuranc... See more
Here you can get quick, legally constructive, competent help from the lady (Uehli Sereina) for any legal case in which you are involved. Thank God we didn't have to take legal action. I received my em... See more
Company details
Written by the company
Dextra Rechtsschutz AG bietet individuellen und umfassenden Rechtsschutz sowie exzellenten Service zu einem hervorragenden Preis-/Leistungsverhältnis.
Contact info
Hohlstrasse 556, 8048, Zürich, Switzerland
- +41 44 296 60 60
- feedback@dextra.ch
- dextra.ch
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent support from Dextra from…
Excellent support from Dextra from start to finish on a lengthy case.
Stolen camera refund
I contacted Dextra for a camera that was stolen during a flight in our checked bag. They directly opened a case for us (0883221). They very nicely explained the situation, and the different options. We were very pleased with the service and interactions, and the final settling. Thank you!
Dextra team-Mr. Moussa Dramé
Dextra team specially Mr. Moussa Dramé are very helpful, patient and kind. I appreciate his explanation method which makes it easy to understand the legal points.
Highly Qualified professional Mr. Patrick Janshekar
Mr. Patrick Janshekar was very helpful, Competent and professional. I highly recommend him.
I have been assisted by Attorney…
I have been assisted by Attorney Belazaina and was really happy with the comprehensive help offered in an employment challenge I faced. Response times were good and the advice was sound.
Very dissatisfied with the service…
Very dissatisfied with the service provided. Long waiting times and oftentimes lacking quality of advice (note: I am a lawyer myself so I can judge… ;) Dextra will usually provide a very superficial analysis leading to the conclusion that the client should not push any further. After I initiated legal action against Dextra to force them to act in a case where they denied me any help, Dextra cancelled the contract. What a great attitude! Stay away, there are plenty of other choices.

Reply from Dextra Rechtsschutz AG
Dextra Evaluation
I've had a very bad experience trying to cancel a contract with ZURICH. Mrs. Radmila Mrdak was my lawyer and she did an excellent job.
She was always replaying almost instantly to me and we could find good resolution to my problem.
Competence and liability
Competence, liability and quick feedback and support. I have been in touch with Stefano Sulser who demonstrated professionality and ability to lead through the right steps. Dextra proved to be a very good support in my case.
I would like to expresProfessional support and expert advices my sincere…
I would like to express my sincere gratitude and appreciation for the exceptional support and advice provided by Dextra Legal Expenses Insurance. I was in need of professional help in a labour law case and Dextra exceeded my expectations.
The legal advisor I was assigned was extremely knowledgeable and empathetic. She took the time to thoroughly understand my situation and provide me with the best course of action. Her expertise and experience were evident and gave me the confidence that I was in good hands.
I was particularly impressed with the preparation and support before the arbitration board. The legal advisor prepared intensively for the case and informed me comprehensively about my rights and options. Her presence on site was reassuring and supportive, and she guided me through the process with professionalism and a clear understanding of my needs.
Thanks to the support of Dextra Legal Expenses Insurance, I was able to successfully defend my rights and achieve a satisfactory resolution for me. I can recommend Dextra without reservation and am grateful for their excellent service.
Lucas Haehnle looked after our case…
Lucas Haehnle looked after our case (2023/00855464-RBI ) efficiently and resolved our issue in a satisfactory manner, thanks very much Lucas!
Great Job
Thank you very specially to Mrs. Aini Dilifuruzi for her clear explanations.
Fast and customer centered
I had a problem with a warranty issue (for machine from a big coffee company) and the lawyer Alessandra Fiore was super helpful, responding very quickly and she solved my problem in just few hours. I am really happy with the service. This was my first time using my legal insurance but I think this service is really valuable.
Here you can get quick answer to your legal case.(Dossiernumber 850793)
Here you can get quick, legally constructive, competent help from the lady (Uehli Sereina) for any legal case in which you are involved. Thank God we didn't have to take legal action. I received my employment reference, which was written in a politically correct and decent manner. But the willing was there from her.(Uehli Sereina/ Legal Case nr. 850793)
Moussa Dramé was very helpful and…
Moussa Dramé was very helpful and understood quickly my request. He could give me the answer I expected and i really want to express my gratitude for its professionalism. Thank you Moussa your help is much appreciated. Best.
Very quick and competent advice from Mr. Janshekar
I can only recommend Dextra legal protection insurance to everyone, no waiting times for advice and competent recommendations for action
Very helpful advise
Very reactive, accurate answers, very empathetic person (case 2024/00869624-RBF, Nora Romy).
Professional support in employment law issues
The legal advice provided by Alessandra Viscusi from Dextra gave us valuable guidance on employment law issues and was very helpful.
Amazon affair
I am very satisfied with the professionalism demonstrated by my legal protection service throughout this procedure. The results obtained thanks to the intervention of my legal protection demonstrate its commitment to the protection of my rights. Thank you
Professionalism and helpful attitude
Mrs Boccato was extremely helpful in dealing with my former employer regarding Arbeitszeugnis. Only thanks to her always professional attitude and not giving up on the case, we could reach great results. I am absolutely advising Dextra and especially Mrs Boccato further.
Employee law questions
My wife had a question regarding employee laws and benefits due to an acquisition of the company and Cecile Maag was such a tremendous lawyer, helping with all the questions and in a very short time period with the right sense of urgency, thank you!
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