Your technicians are punctual and polite. they communicate well. They do a great job when they come back time and again. The issue I am having is the constant upkeep of the equipment: the doorbell n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Best Home and Commercial Security Company in D/FW. You'll always get prompt and courteous service, and technicians that know their job well. They take good care my residence and business.
Company replied
Cole, our installation technician, was fantastic! He arrived right on time and took the time to ask about what I needed to secure my home. He patiently explained the best options tailored to my needs,... See more
Company replied
Good price. Gabby was very professional. Randy (?) was a 20 seasoned professional. Explained everything thoroughly including options. He setup the app up on my phone explained and configured it so... See more
Company replied
Company details
Written by the company
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring. Local Friendly Experts, Cutting-Edge Technology and Fair Prices. How can we help?
Contact info
2533 E Loop 820 N, 76118, Fort Worth, United States
- 877-372-0350
- info@dfwsecurity.com
- dfwsecurity.com
4.2
Great
112 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service!
November 4, 2021
Unprompted review
Really Satisfied (TOLO)
Professional installation. Stevie the Installer made me feel Comfortable taught me quickly how to use system. He was on time and kept me informed throughout the complete installation. Great experience!
November 3, 2021
Unprompted review
The technicians
The technicians, Dustin and Chris, were both very polite, knowledgeable and professional.
November 3, 2021
Unprompted review
Great experience
Great experience. The technician was professional and his knowledge of the equipment and service showed while he was demonstrating the system.
September 30, 2021
Unprompted review
The tech
The tech, Michael, was professional, thorough, extremely competent, and repaired our problems.
Everyone I talk to at DFW Security are tops in customer service.
Thanks.
Paula Maroney
September 17, 2021
Unprompted review
Full circle
Everyone has been so helpful and accommodating from the first phone call to the tech installing equipment. Michael Molina was super helpful and patient with us non-tech people
September 16, 2021
Unprompted review
Scott was excellent
Scott was excellent. Walked me through the options. Efficient. Great job
September 3, 2021
Unprompted review
Very Professional & Courteous
Juan was the installer that came to my home. He was fantastic. There were a few issues beyond his control that he was patient and understanding about.
Very professional. Very courteous.
I wish every installer and worker that came to my home were as awesome as Juan.
DFW Security gets great reviews, hopefully they stand up. So far so good though.
September 2, 2021
Unprompted review
Great service
Great service! Answered all questions and fixed all issues quickly!
July 27, 2021
Unprompted review
Larry did an amazing job!
We just moved and had DFW security at our old house for a couple years. We were so excited to find out they would service our new home about an hour away! Larry just came and installed at our new house and it was an amazing experience yet again! He was so kind and polite. He took the time to explain everything to me and went over all the options we could include. He was extremely knowledgeable and also very efficient on his install. Larry is so good at his job and with customers. Thank you Larry!!!
June 17, 2021
Unprompted review
Technician Larry came out to activate…
Technician Larry came out to activate our alarm system. The gentleman was courteous, quick, and knowledgeable.
May 24, 2021
Unprompted review
Josh the technician was extremely…
Josh the technician was extremely generous with a well done job. He was able to work on some issues that I have had for a long time. Very appreciated of his work!
May 7, 2021
Unprompted review
Larry and David did an excellent job…
Larry and David did an excellent job installing my new security system. They acted very professional and made sure I knew how to operate the system before they left. I had ADT at my previous homes and the type of service I received from them was no where close to the service that dfwsecurity provided.
May 6, 2021
Unprompted review
Larry is the best
Larry is the best! He is very experienced, polite and very easy to work with.
April 30, 2021
Unprompted review
Larry was helpful
April 10, 2021
Unprompted review
Best price in town
January 28, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.