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Rated 4 out of 5 stars

Like several others reviewing DGZgold, I have not received an order I placed almost a week ago. I've reached out both on the "live chat," which is pointless, and the help center, which also seems po... See more

Company replied

Rated 1 out of 5 stars

I used their GTA money service and it caused my account to be reset. They said they would do a free redo and the guy that they have me work with on discord after i gave him my order number (which was... See more

Company replied

Rated 1 out of 5 stars

What a joke I want my money back I bought 3 lobbies for modern warfare last week and have heard nothing I sent them 3 emails and have got no response I’m getting my refund fuk these ppl

Company replied

Rated 4 out of 5 stars

This was my 3rd order with them and they’ve always taken care of me as a customer. There was a longer than expected delivery time, due to the dlc, which is understandable. I knocked a star off for com... See more

Company details

  1. Video Game Store

Written by the company

DGZ Gold is a safe and secure online gaming store where you can buy in-game currency, accounts and items for games including COD, Fortnite and GTA.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

340 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never received order

I made an order from dgzgold awhile ago, and never received it. The chat button on the website didn't help and I messaged them on Facebook and no response. I would just like what I ordered or a refund.

August 23, 2022
Unprompted review
Rated 1 out of 5 stars

so i ordered 8 ball pool coins about 2…

so i ordered 8 ball pool coins about 2 months ago now and still have not received my order i also ordered gta 5 money boost 10 million about 4-5 months ago and that is also not received i tried to contact them via discord and they banned me from the server for “spamming staff” even though they did not reply when active which i find strange and also whilst we are waiting for our “orders” (which i still havnt received by the way) they’re out doing giveaways on console with OUR money we earned and used on this scam of a site

August 13, 2022
Unprompted review
Rated 1 out of 5 stars

Waited 8 months just for them to get me banned

I purchased a package for GTA 5 on pc in July of 2021 but I had to wait since there was a new GTA 5 update and their tools had to update I was patient and finally got my order fulfilled in late march after around 8 months of waiting. despite them saying the tools were safe and there was little to no risk of a ban. two days later the account I had been using for over 400 hours was banned I had not played on this account since 3 days before my order was fulfilled. I received no compensation for them getting my account banned not even so much as an apology. not only this but they have a discord server for support where they are extremely unprofessional going so far to call some of their customers "stupid" having a channel called "wall of stupidity" where they post anyone with any sort of problem with the service. they would on occasion take up to a week to respond to a simple issue. I used this service before this instance purchasing the exact same product and it was satisfactory but they have clearly gone down hill going so far as to lie to their paying customers and calling any customer who speaks up "stupid".

Edit: lmao they called this a made up reason to make a review how unself aware can someone get

April 24, 2022
Unprompted review
DGZGold logo

Reply from DGZGold

Hey Fed!

We are sorry to hear you are upset about this, I just want to elaborate that we have never guaranteed that the PC GTA services are 'ban free' this is just something you have made up to give you an invalid reason to leave a review.

Bans are very much possible but unlikely, in the event of a ban (as you mentioner earlier in your review) the supplier will do a free order redo for you.

To assist you further I need some more information to assist you.

Kind Regards

Rated 4 out of 5 stars

all's well that ends well

Like several others reviewing DGZgold, I have not received an order I placed almost a week ago. I've reached out both on the "live chat," which is pointless, and the help center, which also seems pointless.
UPDATE: I was finally able to reach someone on the DGZgold Facebook page. The actual cause for the delay in my order was on my end. So if you choose to go with DGZ make sure your ducks are in a row, and if you need to contact DGZ use Facebook.

September 16, 2021
Unprompted review
DGZGold logo

Reply from DGZGold

Thank you for the kind words, glad you had a good experience in the end!

Kind Regards

Rated 5 out of 5 stars

Good service

Overall, I got what I wanted and I got extra too. The customer service reps, they were nice, I just wish they where more communicative.

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Imma be honest it took about a week to…

Imma be honest it took about a week to get, but I don’t think I followed any of the instructions, and I wasn’t patient, also I think I was spamming and I apologize for that, but o got my money.

PEOPLE, YOU JUST HAVE TO BE PATIENT. IT MAY TAKE TIME BUT IT IS WORTH EVERY MINUTE YOU WAIT

September 11, 2021
Unprompted review
Rated 1 out of 5 stars

I want a refund

Won’t be using this service ever again. Really bad at responding asked them 4 times about a refund and no response. On the 01/09/2002 in discord Andarooh said my order would be done. It hasn’t it is the 8th.

I have proof that andarooh said this in the group.

My order number is #239073 please give me my money back so I can buy from another small business

September 8, 2021
Unprompted review
DGZGold logo

Reply from DGZGold

Hi Onlis,

We are more than happy to help - please respond to our information request so that we can validate the order.

Kind Regards

Rated 5 out of 5 stars

dgzgold is very good.

I have gotten multiple cash packs on xbox. Most were delivered on time but the ones that weren't had extra cash to compensate so it's very fair. One of them I got a free arena workshop included and all of the most expensive houses in one of my deliveries. I would definitely recommend.

September 5, 2021
Unprompted review
Rated 1 out of 5 stars

GTA money

I used their GTA money service and it caused my account to be reset. They said they would do a free redo and the guy that they have me work with on discord after i gave him my order number (which was back in may) has not responded to any of my messages and has not done a redo of the service.

September 4, 2021
Unprompted review
DGZGold logo

Reply from DGZGold

Hi Matt!

You need to message a staff member for assistance with this, you can do this without using TrustPilot as a means of contact.

Kind Regards

Rated 5 out of 5 stars

Ty’s Review

$30 for 20 mil!!!! U can’t pass that up. The delivery time wasn’t any more than 48hrs and I also got to drive a deluxo for the first time. I will most definitely be buying again.

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

Simply amazing

Simply amazing! Typically I wouldn’t write reviews but these people really did an outstanding job. The wait wasn’t so bad even with the mass amounts of people that have placed an order prior to me. The staff was friendly and responded quickly and I would recommend them to anyone!

July 30, 2021
Unprompted review

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