Diabetics Trust Reviews 338

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, often describing interactions as pleasant and efficient. Many highlight the exceptional customer service, noting quick responses, clear communication, and a willingness to go above and beyond to ensure satisfaction. People also appreciate the speedy processing and payment, with many receiving their funds quickly via PayPal. The company's transparency and fair pricing for products are frequently mentioned as key positives. However, some customers have noted occasional issues, such as reduced payouts if labels are not removed correctly by the company, or slight delays in payment processing. One reviewer also mentioned an instance of a significant operational error that led to payment issues.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently report incredibly responsive and... See more

Customer service

Consumers find customer service to be exceptionally positive. Reviewers consistently highlight the friendly,... See more

Payment

People report positive experiences with payment. Customers consistently praise the speed and efficiency of... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the team's... See more

Product

Customers had positive experiences with product. Many reviewers praise the good prices received for their... See more

Based on these reviews

Rated 5 out of 5 stars

I have truly been very impressed with Diabetics Trust. I have worked with them over the last several months and every detail and process went perfectly. Diabetics Trust is a model for how a business s... See more

Rated 5 out of 5 stars

Diabetics Trust is trustworthy and honest. They are the most caring people. They don’t stop until they help you and your situation 100% guaranteed and you’re satisfied. They have the highest rate than... See more

Rated 5 out of 5 stars

Have used Diabetics Trust twice and both times had no issues whatsoever. They give extremely good prices and are very speedy with their processing and payments. They are extremely helpful, fast and f... See more

Rated 5 out of 5 stars

The site is the best by many I’ve dealt with several. This is my fourth time coming back to Diabetic trust! I don’t need to venture out anywhere else those places phenomenal if you’ve never give them... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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Rated 5 out of 5 stars

Fantastic!

Diabetic Trust was incredibly responsive and communicative through the entire process. They even have continued to reach out to make sure that I didn't have any questions. Extremely Fair and trustworthy. Extremely professional as well. Highly recommended

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Diabetics trust was a pleasure to deal…

Diabetics trust was a pleasure to deal with! It was a very simple and easy process. The company reached out several times to see if I needed any help, if there was anything they could do for me with. I would recommend this company to anyone who is selling any of their diabetic supplies.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I had a great experience dealing with Diabetics Trust. The process was very easy and handled quickly. They also stayed in touch to make everything went smoothly. I would highly recommend them.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I discovered this company by Google AI. I was very apprehensive to send in my expensive CGMs to a company I never had dealings with before. I am writing this review today to assure this is a legitimate company. Customer service is friendly, quick to respond and knowledgeable. I sent my devices in and received quick payment within a week! Based off my experience I give Diabetics Trust 5 stars. I would definitely do business with them again.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had my first experience with…

I had my first experience with diabetics trust and everything went smoothly from getting the box to mailing the package back out. I also got paid quickly from them the day after they received my items. I will be using them again.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I found diabetic trust by searching for…

I found diabetic trust by searching for websites that buy diabetic supplies. I then searched reviews of the website. The reviews were really good. I sent a email asking how they paid and asked about the labels on my pumps etc. The answered all my questions. I was still a little skeptical to be honest ( can never be to careful with your info and especially when it comes to the internet) but I gave it a shot. I put in which pumps I had and how many. They sent me a shipping label and I boxed them up and shipped them out. I can not remember exactly how long it was feom shipped out to getting paid but with in a week. They sent me text message saying payment had been processed via paypal ( I love paypal). I figured i would give it a day or 2. A woman called me and asked if I had received the payment while I was at work. I checked and it did not show. I told her I figured it would be a couple days. She gave me the number to talk to someone at paypal and see whats going on to let her know. I called and he said no payment. I reached out to her via email, telling her what they said and probably a hour later she said check again. The funds were in my paypal account. Very happy with my transaction.so much in fact when I have more which should be soon 🤞lol I will be doing my 2nd transaction. It really was easy. I was sooo skeptical. If you are like me and try and keep your self safe but have diabetic supplies you want to sell do not hesitate. Oh BTW when you are packing your products, wrap them extra good. Put stuff in the box to keep them from moving. I had a couple boxes that small rips in the corners because I did not pack it like I should have but they gave me a one time pass. So pack you stuff well! Bubble wrap it or something. The price goes down drastically for products that arent in perfect condition but they tell you that up front. Just pack it good real good 😅. Sorry I had to put that. Great website, would definitely recommend

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! I was very pleased to learn how easy business was with Diabetics Trust. They provided the shipping label quickly and had prompt communication and payment. I will definitely be doing business with this company again. Reece

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence at its greatest!

Excellent service and communication.
As this was my 1st experience with even trying to look for a company that would take my new unused products.
Excellent staff with awesome, comfortable text and email conversations the whole time during the process. Fast shipping! Fast Responses! Felt like Family!
I personally recommend using them all the time now! Thanks Diabetic Trust.😎

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

From beginning to end

From beginning to end, the service that I received was outstanding. They let me know when to expect the box and label and when to receive my check. I’m very pleased with Diabetics Trust!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I’ve worked with Diabetics Trust on two separate occasions now with excellent results. I wouldn’t hesitate to use them again in the future. No games, no delays, no issues!

January 14, 2026
Unprompted review

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