Banner for Dial a Claim

Dial a Claim Reviews 

408
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and representatives for being exceptionally professional, kind, and patient while handling various personal claims and inquiries. Many reviewers emphasize that team members are always ready to listen carefully, offering tremendous reassurance and making the entire procedure remarkably straightforward. Some people also felt that the personalized guidance received significantly reduced their stress and made challenging situations much easier to manage. Reviewers repeatedly mention the brilliant communication and exceptionally quick responses, stating that staff members consistently go above and beyond to provide truly outstanding support.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, empathy, and efficiency... See more

Customer service

People report positive experiences with customer service, noting that staff members are exceptionally... See more

Claim

Clients share positive opinions on claim, highlighting helpful and professional support from staff members... See more

Service

Consumers find service to be positive, highlighting efficient, professional, and supportive assistance from... See more

User experience

Customers report positive experiences with user experience, finding the process remarkably quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more

Company replied

Rated 5 out of 5 stars

They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more

Company replied

Rated 5 out of 5 stars

I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more

Company replied

Rated 5 out of 5 stars

I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Accident Insurance Company
  3. Attorney Referral Service
  4. General Practice Attorney
  5. Housing Association
  6. Small Claims Assistance Service

About Dial a Claim

Written by the company


Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.

Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical Negligence

No Win, No Fee Guarantee

We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.


The Claim Process

Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.

No Win No Fee

No upfront legal fees

No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.

Contact info

Start Your Claim Today

We Guarantee no Win no Fee

4.9

Excellent

TrustScore 5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(408)

163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Re land lord claim .ive been attended…

Re land lord claim .ive been attended by some very polite and caring individual. Iespecial alex. He is so caring and helpful. 2 paralegal I've spoken to were very tentitive. I think had i not spoke to Alex firstly I would not got involved. Thanks alex. Keep on been nice.

May 12, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review!.

We’re truly pleased to hear that you felt supported and cared for throughout your housing disrepair claim. It’s especially lovely to know that Alex made such a positive impression with his caring and helpful approach, and that the paralegals you spoke with were attentive and supportive as well.

At Dial A Claim, we always aim to make our clients feel comfortable and listened to, so your kind words mean a great deal to us. We’ll be sure to pass your feedback on to Alex — he’ll really appreciate it!

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Tanya is professional and empathetic…

Tanya is professional and empathetic towards my disrepair claim with my housing provider . Reassuring me to proceed with the legal team ..I would like to say this company holds your hand every step of the way I was so nervous about starting this claim due to the treatment and being dismissed by my housing trust but once I submitted evidence of the condition I was living in Tanya sss as if I had a strong case and pursue so here I am taking action so I thank her dearly.

April 29, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your heartfelt 5-star review.

We’re truly pleased to hear that Tanya supported you with such professionalism and empathy throughout your housing disrepair claim. We understand how difficult and stressful it can be when concerns are dismissed by a housing provider, so it’s wonderful to know that Tanya helped reassure you and gave you the confidence to move forward with the legal process.

At Dial A Claim, we pride ourselves on supporting our clients every step of the way, and your kind words perfectly reflect the care and guidance we aim to provide. Thank you for trusting us with your claim, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Honestly Dial a Claim was really…

Honestly Dial a Claim was really helpful for me. Things were stressful and confusing but they made it easy and simple. Chloe was amazing, she explained stuff clear and kept checking in with me. Always replied fast and made me feel like things were moving.

Big thanks to Chloe and the team, really appreciate all the help. Would defo use again if needed.

May 8, 2026
Unprompted review
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re really pleased to hear that Dial A Claim was able to make things feel easier and less stressful for you. It’s wonderful to know that Chloe provided clear explanations, kept in touch regularly, and made you feel reassured that everything was progressing smoothly.

Your kind words mean a lot to Chloe and the whole team. Thank you again for your support and recommendation — we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear you think we’re doing a great job — your feedback means a lot to everyone at Dial A Claim.

Thank you again for your support.

Rated 5 out of 5 stars

Iam so impressed with Dial a claim they…

Iam so impressed with Dial a claim they have dealt with my enquiry made it so easy and very professional a big thank you Tanya who I firstly chatted to and put me in the right direction
I will definitely recommend this firm 5*

May 5, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that you were impressed with the service and that your enquiry was handled in an easy and professional way. It’s great to know that Tania was able to guide you in the right direction from the very start with your medical negligence claim.

Your recommendation means a lot to us — thank you for your kind words and for choosing Dial A Claim.

Rated 5 out of 5 stars

Crhis went out of his way got straight…

Crhis went out of his way got straight to the point and found solicitors for my claim he was able to do that because he was a great listener and understood the situation and the assignment

April 29, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your fantastic 5-star review.

We’re delighted to hear that Chris went above and beyond to support you with your housing disrepair claim. It’s great to know that his listening skills and understanding of your situation helped him quickly connect you with the right solicitor.

Providing efficient and supportive service is exactly what we aim for at Dial A Claim, so your kind feedback is truly appreciated. Thank you again for sharing your experience.

Rated 5 out of 5 stars

Happy done me

Happy done me

April 29, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that you’re happy with the service you received. Your feedback means a lot to everyone at Dial A Claim.

Thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

Kate

Kate is very perfect in her job she very helping

April 27, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that Kate was so helpful and provided such great support throughout your accident at work claim. Providing caring and professional assistance is exactly what we aim for at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Alex was the best ever and helping me…

Alex was the best ever and helping me so much

April 27, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that Alex was able to help you so much throughout your housing disrepair claim. Providing reliable and supportive service is exactly what we aim for at Dial A Claim, so your kind words mean a lot to us.

Thank you again for your feedback — we truly appreciate it.

Rated 5 out of 5 stars

I was happy talking with tania she was…

I was happy talking with tania she was really helpful with my questions and answered all my queries

April 24, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that Tania was helpful and able to answer all your questions regarding your accident at work claim. Providing clear information and support is very important to us at Dial A Claim.

Thank you again for your kind feedback — we truly appreciate it.

Rated 5 out of 5 stars

Kate was really sweet and very helpful…

Kate was really sweet and very helpful easy too talk to, great help

April 23, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that Kate was so sweet, helpful, and easy to talk to while supporting you with your accident at work claim. Providing friendly and reassuring service is exactly what we aim for at Dial A Claim, so it’s wonderful to know she made such a positive difference.

Thank you again for your kind feedback — we truly appreciate it.

Rated 4 out of 5 stars

Good customer service

Good customer service, very polite when speaking to me, what they saying and explain are what happens.

April 20, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 4-star review.

We’re really pleased to hear that you experienced good customer service and found our team polite and clear when explaining your housing disrepair claim. Making sure everything is understood and communicated properly is very important to us at Dial A Claim.

Thank you again for your feedback — we truly appreciate it.

Rated 5 out of 5 stars

Great service from Jesse

Great service. Jess was very responsive and quick. Very lovely lady that helped me with my claim and understanding the process and how it works

April 21, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Jess was responsive and quick, and that she helped you understand the process clearly. It’s great to know you found her to be so helpful and lovely while supporting you with your claim.

Thank you again for your kind words and for choosing Dial A Claim — we truly appreciate your feedback.

Rated 5 out of 5 stars

Really very helpful

April 21, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that you found our service really very helpful. Your kind feedback means a lot to everyone at Dial A Claim, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Big thank you to Jessica

Big thank you to Jessica! She was understanding polite and easy to talk to throughout the entire process. Answered all my questions and put me at ease with making a claim regarding my housing disrepair.

April 21, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Jessica was understanding, polite, and easy to talk to throughout your housing disrepair claim. It’s great to know she answered all your questions and helped put you at ease when making your claim — that’s exactly the support we aim to provide at Dial A Claim.

Thank you again for your kind words — we truly appreciate your feedback.

Rated 5 out of 5 stars

Estelle provided excellent support from…

Estelle provided excellent support from start to finish. She was responsive, knowledgeable, and always took the time to answer any questions. Her clear communication and professionalism made the process straightforward and easy to manage. I’m very grateful for her help.

April 20, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re delighted to hear that Estelle provided excellent support from start to finish and that her responsiveness, knowledge, and clear communication helped make the process straightforward and easy to manage.

At Dial A Claim, we always aim to make things as smooth and stress-free as possible, so it’s wonderful to know you felt well supported throughout.

Thank you again for your kind words — we truly appreciate it.

Rated 5 out of 5 stars

Estelle 5/5

Estelle was amazing—professional, supportive, and kept me updated throughout. She made everything clear and stress-free. Highly recommend!

April 20, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 5-star review.

We’re really pleased to hear that Estelle was professional, supportive, and kept you well updated throughout your housing disrepair claim. Making everything clear and stress-free is exactly what we aim for at Dial A Claim, so it’s great to know she delivered that for you.

Thank you again for your recommendation and kind feedback — we truly appreciate it!

Rated 4 out of 5 stars

The person I spoke to was very helpful…

The person I spoke to was very helpful and very informative and so far the whole situation has been handled smoothly I recommend this person and this company so far.

April 17, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your 4-star review.

We’re really pleased to hear that the person you spoke to was helpful and informative, and that everything has been handled smoothly so far. Your recommendation means a lot to us, and we’re glad you’ve had a positive experience with Dial A Claim.

Thank you again for your feedback — we truly appreciate it and look forward to continuing to support you.

Rated 5 out of 5 stars

Estelle was great

Estelle was incredibly helpful with my claim from start to finish. She made the whole process smooth and stress-free, and her support really stood out. Great company overall — I would strongly recommend them to anyone needing assistance.

April 17, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Estelle was so helpful from start to finish and made your housing disrepair claim process smooth and stress-free. Providing clear, supportive guidance is exactly what we aim for at Dial A Claim, and it’s great to know her support stood out to you.

Thank you again for your strong recommendation and kind words — we truly appreciate it.

Rated 5 out of 5 stars

I had a really positive experience


I had a really positive experience with Estelle while dealing with my claim. She was professional, understanding, and kept me updated every step of the way. Everything was handled efficiently, which made a stressful situation much easier to manage. I’m really grateful for her help and would definitely recommend this company.

April 17, 2026
Dial a Claim logo

Reply from Dial a Claim

Thank you so much for your wonderful 5-star review.

We’re delighted to hear that Estelle provided such professional and understanding support throughout your claim. Keeping clients updated and making a stressful process easier is exactly what we aim for at Dial A Claim, so it’s great to know she made such a positive difference for you.

We really appreciate your recommendation and kind words — thank you again for sharing your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look