Diamondbrite Reviews 1,375

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, effectiveness, and ability to maintain a showroom finish on vehicles. Many people appreciate the ease of ordering and the prompt, efficient delivery service, often highlighting the careful packaging and quick dispatch. Reviewers frequently commend the company's service, noting helpful and professional interactions. Some customers also mentioned the environmental friendliness of the products and the pleasant scents. However, some customers were dissatisfied with specific product outcomes, such as a lack of water beading or streaking, and a few experienced issues with product sizing not meeting their expectations.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the product's... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the products,... See more

Delivery service

Consumers consistently report positive experiences with delivery service. Many reviewers highlight the speed... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Order

Clients share positive opinions on order. Customers found the ordering process very easy, with many praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was given a detailing pack with my car purchase. All the products are superb with excellent cleaning, polishing and protection both inside and Out. W euse Ceramic Shampoo/Snow foam then seal and shi... See more

Company replied

Rated 5 out of 5 stars

I'm really pleased with the glass cleaner and graphene detail spray, and with previous shampoos, ceramic protection and interior cleaner. Bonus that they're more environmentally friendly than lots of... See more

Rated 5 out of 5 stars

Easy to navigate around the site, full of information about the products, quick to come back and answer queries, delivery as stated.both the ceramic shampoo and graphene pro detailer did what it said... See more

Rated 5 out of 5 stars

Had a mark occur on my car from bird droppings after the diamondbright application. Alex from diamondbright came out to assess this. However the product is so good that pretty much the next day the m... See more


Company details

  1. Car Accessories Store
  2. Car Equipment Accessories Store

About Diamondbrite

Written by the company

Diamondbrite offers paint protection to keep your vehicle looking as good as the day you bought it. Using nanoceramic technology Diamondbrite creates a high gloss protective skin that prevents road salts, traffic film, acid rain, tree sap, insect fluid and other atmospheric pollutants from contacting directly with your vehicle's paintwork.

Diamondbrite have also applied that expertise to a range of aftercare products to offer everything you need to keep your vehicle in top condition inside and out.

VISIT SHOP

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

So i recently got in contact with…

So i recently got in contact with dimondbrite regarding some stains on my A1 car seats. I had a follow up phone call with Alex pretty soon after to go through how they are going to help me. He arranged a day to come and help me and remove the stains on my seats. Alex has recently come and all of my stains on my seats have gone and they look brand new. He was a lovely man that spoke though what he was going to do and what to do if the stains come back. He also went through the products in my care kit which I was unsure on how to use them. My seats now look brand new and I couldn’t be happier. Thankyou so much for the service you provide and thankyou again for helping me sort my seats and make my car look brand new again!! Thankyou Alex😀

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product, service and delivery experience

I ordered a product on Sunday evening for the first time. It was much cheaper anywhere else I looked. It arrived Tuesday morning and delivery was well communicated and exactly on time.
I wrote a query I had on the online form at the same time as ordering, and I got a professional yet friendly response Monday morning given me the information I needed.
My cars have often had Diamondbrite applied but I have never kept it totally cared for. But this changed now, knowing I can get help with any questions I have about the multitude of bottles in the case I was provided with!

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Edward from Diamondbrite was really…

Edward from Diamondbrite was really helpful and friendly. Had a scratch on my car, it was fixed and Edward came to reapply the coating. Gave an honest assessment and was able to answer all the queries. Highly recommend diamondbrite as they have a good service.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Had to have diamondbrite out to sort…

Had to have diamondbrite out to sort two marks out on my car - From the first phone call diamondbrite have been very efficient and helpful, I had a further phone call from my the local rep (Lawrence) who got me booked in quickly and he came out today he was very professional and friendly, he got to work straight away and sorted out the mark in the paintwork within 20 minutes- very pleased with the result -Highly reccomend

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

these products are a boon so easy to…

these products are a boon so easy to put on and more importantly just wipe off with a microfiber cloth, when I think back to the ammount of hard graft it took to clean a car years ago (i am close to 75 so plenty of experiance) i could not have envisioned cleaning a car at my age, I can say with honesty we have never had it so good.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad customer service by this company.
Would not recommend dealing with diamondbrite.
Wasted a lot of time and effort trying to get my order delivered.
Now awaiting a refund.
Very dissatisfied customer.

February 27, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thanks you for your review and I apologise if our service has fallen below the levels you expect. We pride ourselves in offering great products and a brilliant service so it is always disappointing when we hear reviews like yours. I gather that we have now provided a refund although this could take a few days to go through. I also understand that it was our carrier DHL who wouldn't leave the package with so it would appear to be not entirely our fault. I am prepared to supply you with any 500ml product FOC as a gesture of goodwill. If you can email me at lance@jewelultra.com with your details I will arrange this to be sent. Thank you. Kind Regards Lance Boseley (Director)

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. The ‘lifetime guarantee’ is far from what it says on the tin. They are more than willing to sell it as a product that will protect and then resolve an issue if one ever occurs but the truth is that they just wash their hands of it and refund you the money without even the slightest attempt to resolve it. We have a issue with the paint work on our car where it seems to have flaked and lost the final metallic coat, after months of being brushed off and sent back and forth between the car dealer and diamond bright they are just wanting to refund the money and wash their hands of any aftercare.
Not what they advertise on their website or brochures.

February 19, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you for your review, and I apologize for hearing that our product and guarantee did not meet your expectations. I have checked with our head office, and we cannot find any records related to this. If you can provide your telephone number, vehicle registration, or guarantee number, I will investigate further. To our knowledge, we haven’t issued any refunds, and your name does not ring a bell with anyone at the head office, but we are happy to look into this if you provide us with more information. If you had called, we would have requested photographs unless it's something we do not cover, such as scratches. Kind Regards, Lance Boseley (Director).

Rated 5 out of 5 stars

Best car protection available to motorists

Having had a few cars now with different protection applied, the only one that stands out is Diamondbrite and that has been on two of my cars.

It stands out with its durability, ease of application, final finish look, fair pricing and range of products.

Will never look anywhere else now for our car protection.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Cheaper than Amazon

Pleasant surprise when buying from your site to click down on "shipping costs" and finding UK was free,despite the site not saying it would be free.
Found the same advertised on Amazon costing £1 more.

February 5, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Diamondbrite delivers

Diamondbrite delivers. Every time. Their products are the best on the market in my opinion. And I’ve tried most other products.

February 10, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

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