I recently purchased a Rolex Cellini Danaos and could not be happier with both the watch and the service I received. From the initial enquiry through to collection, the team were professional, know... See more
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I couldn’t be more pleased with the service received from DWL. Amber dealt with my initial enquiry by phone and WhatsApp and answered all my queries very promptly and helpfully. Naz looked aft... See more
Danny recently helped me with a trade (which initially involved multiple watches, but ultimately came down to a 1:1 trade). He graciously offered me his phone number and promptly responded to all my q... See more
Right from the start, Danny and the DWL team instilled confidence in me. I entrusted them to handle the sale of my cherished AP Royal Oak due to personal reasons. Their relentless efforts ensured a sw... See more
Company details
Written by the company
Luxury Watch Trader Specialists in preowned Rolex, Cartier, Patek Philippe, Audemars Piguet, Hublot
Contact info
23 Burlington Arcade, W1J 0PR, London, United Kingdom
- 020 3441 0404
- Enquiries@diamondwatcheslondon.com
- diamondwatcheslondon.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Honest and Trustworthy
I have used DWL on several occasions and found them honest very fair and trustworthy. I’m referring to prices offered payment system etc. They do what they say and instantly.
Danny went above and beyond to deliver my watch on time
Danny went above and beyond to secure and deliver a Rolex I had ordered for as a gift for my husband. Throughout the process he was communicative, transparent and sincere, and went above and beyond to get the watch to me in time (driving to my house an hour outside of London to personally deliver it and ensure I received it in time to gift, along with a gorgeous bouquet for flowers!).
I'll never buy a watch from anyone else other than Danny - a truly sincere, friendly and trustworthy gentleman.
Very good customer service.
Very good customer service.
5 star service
Fantastic, honourable and sincere.
Amazing professional honest and highly reputable. I came from Manchester to London to sell a watch. Didn't try to mess me about, backtracking et cetera.
I'm very impressed. A professional attitude and general friendliness was reassuring and honourable from Layla initially who was the first point of contact and then Yash in the shop. It was a pleasure dealing with you today.
Thank you
SK
Flawless service at DWL
This was my first watch from Danny & the team and I couldn't be more pleased with my purchase. I had met with Danny at DWL earlier in the year and was really impressed with his knowledge and friendly approach, together with the range of watches at DWL which is fantastic. I returned to purchase a stunning timepiece and the whole process was flawless from beginning to end. I love my new watch and I am already thinking about my next purchase from DWL!
I had a great experience
I had a great experience. Danny is very knowledgeable and helpful. Nothing was too much trouble.
I had a fantastic experience at DWL
I had a fantastic experience at DWL. Danny was incredibly knowledgeable and provided excellent service from start to finish. He took the time to help me find the perfect watch from their impressive collection of timepieces, offering expert advice without any pressure. The prices were very fair, and it’s clear that Danny is passionate about sourcing high-quality watches. If you're looking for a trustworthy, independent store to buy or sell watches, I highly recommend DWL. I'll definitely be back!
First Rolex.
Easy to use App, good communication from Danny and I love my new watch! Hopefully not too long before my next purchase from DWL.
What an incredible experience
What an incredible experience, beautiful watch, incredible price, then met by an amazing team, who couldn’t make you feel more welcome and part of a special community.
My first Rolex Submariner!
Bought my first Rolex Submariner from Danny today. 100% authentic, best service. He went through all the authenticity checks with me and put my mind at ease. I look forward to buying watches from DWL
Danny was an absolute gentleman and was…
Danny was an absolute gentleman and was really helpful.
I Brought a LOVELY Cartier De Santos…
I Brought a LOVELY Cartier De Santos watch via wotapps. All the information was correct with an amazing description. ALL sent & received within 24hours.. VERY PLEASED & would HIGHLY recommend. Safe easy transaction. Thanks
Danny and the whole team are running an…
Danny and the whole team are running an incredible operation. Super friendly, efficient, trustworthy and easy. Will definitely continue purchasing! Definitely 100% reccommend! Check out Broadcast - their app also: has some very cool pieces.
Pleasuremeeting Danny and the team
Lovely meeting Danny and the team.
Bought my first watch from them and it won’t be the last!
Excellent service from Danny from start…
Excellent service from Danny from start to finish, couldn’t have asked for any better
Would definitely recommend and will be using again.
Excellent service from this company
Excellent service from The Watch Exchange. I had a Rolex to sell and of all the companies I spoke to, this was the team I felt I could trust from the first visit to their showroom. Highly professional, knowledgeable and seamless process from start to finish. A pleasure to deal with - highly recommended! Richard S.
Best watch merchant
Fast, secure and the quality of the watch was amazing. Was my first buy remotely and def worth doing it. Would recommend if you're looking to get a new watch.
Pleasure to deal with and a great watch…
Pleasure to deal with and a great watch at an amazing price. Highly recommend them!
Exemplary service from Danny at DWL
Exemplary service from Danny at DWL. What a breath of fresh air in the watch market. Nothing was too much trouble, he was always at the end of the phone and kept me informed on any pieces that came his way which might have been of interest to me. We got a deal done and I highly recommend this man to anyone.
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