Dreadful, do not purchase any products, overpriced, poor quality, purchased end of October by my mother, gifted to me 25.12.25, bulb failed in the lamp ( which you cannot change/sealed unit) in less t... See more
Dianas Jewels
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If I sold this on eBay using their photos and description I would get negative feedback. Return address overseas. Item plastic moulded rubbish dog. A lot of artistic licence and photoshopping involved... See more
Yep me too been scammed by this company, Ditto to everything other people have said when your item arrives its total tat , been on to bank hopefully they are going to do a charge back. I also reporte... See more
I waited weeks for the Pomeranian light to arrive and when it did it the item looked nothing like the item on the website which refers to high quality resin and hand finished to perfection. What arri... See more
People also looked at
Do not use this company
What was delivered looked nothing like what I ordered, absolutely shocking do not order anything from this company.
September 15, 2025
Unprompted review
Completely misleading website
Looks nothing like the picture, which has a beautiful stained glass style lamp supposedly made of resin. What arrived what a cheap plastic lamp that looks nothing like the photo apart from the fact that it's also a cat.
September 15, 2025
Unprompted review
This company is a scam
This company is a scam. They sell inferior products & will only refund if you are willing to pay the returns fee. The product is nothing like the picture on the website. AVOID AT ALL COST.
September 12, 2025
Unprompted review
SCAM! DO NOT BUY FROM!
SCAM! Do not buy from! Misleading website will take your payment in the Netherlands, and you receive your order 2 weeks later from China. GOODS COME FROM CHINA.
Goods are very poor quality, defective in my case, are different to what is advertised on their website and just cheap rubbish.
Company doesn't follow their legal obligations with returns. They try to force you to pay return postage to China.
I purchased a pair of lamps from Diana's Jewels Website.
Goods were not as described, defective and poor quality. I got an email back from Customer Services agreeing to give me a full refund, but stating they would not pay for return postage, due to their returns policy.
By virtue of the Consumer Rights Act 2015, I have protection. I made the purchase in the UK and due to the defective goods, also not as described as they were much smaller than stated on the website, I do not have to pay return postage.
Retailers based overseas but actively marketing to the UK must comply with the consumer protection laws here. This includes adhering to rules on when a customer can return a product.
Another example of foreigners taking the p!$$ out of UK.
So it's off to get a Chargeback from the bank.
BE WARNED! Save your money and yourself a load of grief by NOT BUYING from these con artists!!
September 4, 2025
Unprompted review
The product is NOTHING like the website…
The product is NOTHING like the website picture and if you want to return the product you have to send it back to CHINA at your cost....DO NOT BUY FROM THIS SITE
September 11, 2025
Unprompted review
This website and facebook adverts are a scam
I waited weeks for the Pomeranian light to arrive and when it did it the item looked nothing like the item on the website which refers to high quality resin and hand finished to perfection. What arrived was cheap nasty plastic with no resemblence to the item online which is more of a tiffany style lamp. This website and adverts on facebook are just scams and all the reviews on facebook are negative.
September 8, 2025
Unprompted review
L bought a cat lamp
L bought a cat lamp. It took ages to come. It was cheap plastic.
August 11, 2025
Unprompted review
What a scam this scam
What a scam this was, ordered the lamp arrived today 2 weeks later.
Nothing like the photos advertised on Facebook and the website
I could of made it better, the photos look really classy but in reality it’s more like a school child made it badly
September 4, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.