I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... See more
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well, at first it didn't connect but on my second attempt it worked ok. it seems the price has increased substantially because I used up most of my credit a lot faster than in the past.
Company replied
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... See more
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
About DianhuaChina.com
Written by the company
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Written by the company
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
High service qualities provided.
Very well trained professionals and provide high quality services. Very done.
October 27, 2022
Unprompted review
This is a nice international phone…
This is a nice international phone card. High quality.
October 5, 2022
PIN problem was fixed shortly
I wrote a message to DianhuaChina.com because the PIN was not working. I got a prompt reply within 15 minutes and the problem was fixed.
September 27, 2022
You and your team has always received a…
You and your team has always received a 5 star review from us. You do an excellent job and great customer service.
September 20, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
50% plus In-app dials failed and I had…
50% plus In-app dials failed and I had to redial till it got connected.
September 10, 2022
Reply from DianhuaChina.com
Hi Andrew,
Thank you for telling us about it!
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
- you have the latest app version installed on your device.
- you do not have any VoIP restrictions from your Internet provider.
- your Internet connection is not very slow and thus cannot connect you to our servers.
IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.
If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.
DianhuaChina.com
Very good and fast result.
August 22, 2022
DianhuaChina deserves 5 starts!
I have been one of your loyal customers for many years. I am very satisfied with your pricing structure and good services. DianhuaChina deserves 5 starts! Please keep it up!
August 21, 2022
This company's calling card is very…
This company's calling card is very easy to use. Very reliable, good deal and good service. I have been using this company's calling card service for a long time to this day. I live in Los Angeles. Highly recommend it!
August 11, 2022
I have used $5 per month for free…
I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90 now. The line is always in good quality and never have any problem since I used it. I highly recommend DianhuaChina for its high quality and reliability.
August 9, 2022
The price is good
The price is good. The service is good. I am very satisfied with my calling experience.
August 7, 2022
The best and most reasonable cost…
The best and most reasonable cost service for calling China.
Works perfect every time,
July 10, 2022
It is very easy to get disconnected
It is very easy to get disconnected. The signal is not stable. I am thinking about canceling the service
July 7, 2022
Reply from DianhuaChina.com
Thank you for telling us about it!
Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.
Make sure:
- you have the latest app version installed on your device.
- you do not have any VoIP restrictions from your Internet provider.
- your Internet connection is not very slow and thus cannot connect you to our servers.
IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.
If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.
DianhuaChina.com
Reply from DianhuaChina.com
Hi Yiqin,
Thank you for taking the time to share your feedback here. We checked your account and your connections seem ok. In order for our Customer Support agents to further investigate the call quality, please reach them exactly when the issue occurs so that they can place some tests.
Keep in touch!
DianhuaChina.com
The price is cheap
The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who needs a calling card will buy their card, their service is very good. I have used their card for over ten years.
June 24, 2022
You are always the best one!
June 15, 2022
It is very easy to use.
June 5, 2022
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