Diastudios Reviews 59

I've got two pairs of boots now and they are absolutely perfect! The team take their time to make sure the order is perfect before making it. I was asked loads of great questions about my first pair of boots to make sure my second set was perfect. I won't buy from any other brand now because I know they will fit me beautifully.

I love this brand. Their boots are amazing quality

I actually now have 3 pairs of boots from DIA studios. Every time I wear them, I get compliments - especially the dark sparkly "Britney Boots"!

I really love Western boots, they are my absolute jam so when I found this brand with their unique boots it seemed too good to be true. I really felt the downside would be they pinched or needed serious breaking in... Nope. The only boots I've ever had that never needed breaking in. And it's 100% the brand because each of my 3 pairs are different styles and they're all like it. I even spent 4 days in London and only took my sparkly boots and was absolutely fine with all the walking and standing.

I ordered some plain black ones months ago and they sent me the wrong size. I contacted them and they immediately issued a return postage label and then sent a refund when they received them back. So customer service wise as well, they're brilliant.

Cannot recommend enough.

I would definitely recommend Dia studios for its amazing boots. I only discovered them a few weeks ago and have already purchased 17 pairs of fabulous cowboy boots ( honestly) they’re so lush I kept going back for more, they’re high quality made, lovely and comfortable with beautiful designs some quite unique and WOW the Taylor’s are incredible am over the moon with my boots. The staff/owners are warm and friendly very helpful and will help you choose your perfect boots and give you all the information you need about each pair individually, they even offer a custom calf service which is fantastic. I’m thrilled and would like to say you won’t be disappointed.

Gorgeous selection of boots, both ankle and calf heights available. I love that they offer a custom calf option. They also do a live on SM where you can see the boots on someone.

I’ve bought my pair in January and I absolutely love them! I always get compliments on them when I wear them out.

Will definitely be back for more!!

Do not buy with this company. They want you to arrange your own returns and if you order anything in the sale you can’t ever get your money back. Ridiculous.

Received boots which are too large for the size, and very poorly quality. They look and feel cheap. Also an eyelet is loose. Returns process is awful because have to email to arrange a return at own expense. So not at all impressed. 13188

Writing a review because the reviews nearly put me off at the time of ordering. Glad I ordered anyway. Ordered custom fit boots THANK YOU SO SO MUCH!... I finally have gorgeous boots that fit. Honestly this is life changing for me. I love them so much and will be ordering many more. Thank you for being an amazing inclusive company.

Had Cowboy boots from DIA studios for over a year and have held up really well, gorgeous design with a sturdy material. No problems at all and will be buying more in the future

Great quality boots, bought for my girlfriend who absolutely loves them.
Customer service was on point as I wasn’t sure what to get and the team helped me out with sizing!
Thank you
A+

Lovely boots. So comfy, I love them!

Ordered boots in a custom calf width. First the good things - the quality of the boots was very good, the leather was soft and comfortable, colour and stitching were all faultless.

However, my supposedly custom-sized boots were flapping about on my legs massively - far too much room between boots and leg, definitely not as shown on site pics of same boots.

Requested refund because I found boots too big on leg. Was told to send back photo of my original measurement so they could check whether I had done it properly, as they had made boots to what I had given them. Seems no refunds for custom items allowed - even if they don't actually look anything like what you saw on the site.

UPDATE: After further discussion and sharing photos of the fit, I was granted a refund but warned this was not usual practice. I was also sent two emails pleading with me to update this review.

I have given an additional two stars because I was granted a refund eventually. However, I found the tone of the emails sent to me unsympathetic and patronising. Being told initially that I needed to confirm the measurement - and send a photo of what I had measured, when they give clear instructions for thisnon their site - implied this was my fault for getting it wrong. This did not make me feel like a trusted customer. And then I was asked twice to rewrite this review, which (given I won't buy from them again) seems misguided.

Conclusion - boots are worth the money if you buy standard calf sizes. Make up your own mind whether you want to risk a custom order...

Bought the boots for a festival this summer and haven't taken them off since!

Bought a pair of the Monique my girlfriend and she hasn’t stopped taking pics in them.

Stunning boots
Super comfy
Lived my little discount
Colours of Fiona are exactly as the website
Can’t wait for my next pair

Metallic cowboy boots cracked after 1 week, now 4 weeks on and the coating is completely peeling away. Tried to ask customer service if they consider this normal, to be told it is wear and tear and essentially my fault. An actual shambles. They won't last long if they blame their consumer for poor quality.

**** Edited to address Dia Studios reponse***
Below is their reponse verbatim, from two different emails. At no point do they advise that I am not supported by their customer service because I purchased via Asos, in fact It's the first detail I gave them. A big shame that the designs are so lovely but don't be fooled by the poor quality or product matched with terrible customer service. I regret this purchase as they look so tatty already.

Working in technical for a brand myself, I find it insulting and unprofessional that the consumer is being blamed for coating peeling after 1 week (2 wears!). This product is not fit for purpose and is an insult to all hard work that goes into fashion product testing and wearer trials in other brands.

The following emails are all I received, no name, no sign off, no thanks for your your email. Super unprofessional.

"Sorry to hear about this but unfortunately we cannot be held responsible for chips and scuffs upon wear

But we do recommend avoiding knocking them against rough or solid surfaces as this will cause damage to the boot"

"Sorry to hear your disappointment. But we cannot be responsible for damage made upon wear"

ordered their boots and the soles completely fell apart within just 3 months of wearing. also the faux leather was already damaged after a few times of wearing. super sad because they are very pretty. i got in contact with their costumer service and they gave me a 10 procent refund and told me that they are not accountable for the damage, which i found very disappointing. i would invest in better quality cowboy boots if you have the opportunity because the boots don't last.

I think the boots look great and they’re really comfortable however the quality is not good enough for the price. They also market them as “to be passed down”, implying they should last, but after one single wear (for two hours to my neighbour’s garden) the boots were all scuffed and wearing away on the front. The faux leather seems to just peel off so easily. I told the company and they gave me a 10% refund but said they couldn’t be responsible, I would have at least appreciated them acknowledging the quality as they really need to improve it for £80 boots.