DiCasaInSicilia Reviews 396

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A beautiful and very modern house with all the comforts in a really quiet location ! We really appreciated the very friendly reception, as well as the very helpful support of the team around Loredana... See more

Rated 5 out of 5 stars

What a wonderful trip with my girlfriends! The Villa Luce was so comfortable so pretty and the view from the patio was breathtaking! The staff at DiCasainSicilia were very helpful but nothing wa... See more

Rated 5 out of 5 stars

The villa is very beautiful, spacious, and definitely suitable for four couples. Each bedroom has its own private bathroom and toilet, which gave every couple the privacy they needed. The house is... See more

Company replied

Rated 5 out of 5 stars

Thank you Alessandra! For the wonderful customer service, always answering quickly, helping us with the boat day ams the transfers to taormina! You were truly great!


Company details

  1. Vacation Home Rental Agency
  2. Holiday Apartment Rental
  3. Holiday Home
  4. Non-Smoking Holiday Home
  5. Holiday Apartment
  6. Vacation Rental

About DiCasaInSicilia

Written by the company

A great selection of hand-picked luxury villas in Sicily: villas with pools, seafront villas with direct access to the beach, holiday charming houses in the countryside and modern apartments in town. Since 1992, we have chosen only the very best holiday villas for rent in the most beautiful places Sicily has to offer.

Agrigento, Trapani, Marsala, San Vito Lo Capo, Palermo, Cefalù, Aeolian Islands, Taormina Catania, Mount Etna, Syracuse, Ortigia, Noto, Ragusa, Modica and much more. Enjoy your own wonderful journey through space and time and, most of all, feel at home in Sicily.

Find out more about our exclusive villas in Sicily.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

396 reviews

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4.9

All reviews

(396)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything perfect

Everything perfect as before when using your villas. Looking forward to next trip

February 7, 2024
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Reply from DiCasaInSicilia

Hi Ivar,
Thanks for your feedback. We look forward to your next trip too! Best wishes, Nadia

Rated 5 out of 5 stars

We had an absolutely delicious meal…

We had an absolutely delicious meal from starter all the way through. The service was attentive. The menu was wide ranging and I would thoroughly recommend.

January 28, 2024
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Reply from DiCasaInSicilia

Hello Tania,
we are glad that you had a nice time in our villa. We wait for you soon. Kind regards, Nadia

Rated 5 out of 5 stars

Easy booking process

The team have made the booking process very straightforward. I appreciated the rental property showing as unavailable while I looked to confirm the selected dates with our friends. The property looks amazing and we are all looking forward to our holiday!

January 31, 2024
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Reply from DiCasaInSicilia

Hi Steve,
thank you for your feedback! We too can't wait to see you in Sicily!
Kind regards, Nadia

Rated 5 out of 5 stars

Good service through the booking process

Good service and follow up during the booking process and quick reply to our inquiries.

January 3, 2024
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Reply from DiCasaInSicilia

Hi Frode,
thank you for your feedback.Your words are important to us and push us to work better and better.
Looking forward you!
Best wishes, Nadia

Rated 5 out of 5 stars

Quickly, professional, informative, smart

The information was clear, step by step, easy and uncomplicated.

December 16, 2023
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Reply from DiCasaInSicilia

Hi Doris,
thank you for your feedback, that is very important for us. Consider us always at your disposal, for any question relating your stay.
Kind regards,
Nadia

Rated 5 out of 5 stars

All went great

All went great. Very smooth process and secure payment.

December 19, 2023
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Reply from DiCasaInSicilia

Hello Alban,
your words make us happy! Thank you for trusting us.
See you soon in Sicily!

Regards, Nadia

Rated 5 out of 5 stars

Easy booking experience

Everyone was very responsive to questions (in both time and content). All was made very clear with multiple emails to be sure it was completed.

December 13, 2023
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Reply from DiCasaInSicilia

Hello Christina,
thank you so much for your feedback. It is important for us to know your point of view. We work hard every day to satisfy customers and lead them safely at every stage, from booking to stay. See you soon in one of our properties!
Best wishes,
Nadia

Rated 5 out of 5 stars

Great service and communication

Great service and communication, very helpful. Recommended.

December 12, 2023
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Reply from DiCasaInSicilia

Hello Andrew,
thank you for your important feedback. We are happy to know that you appreciated our service and we look forward to seeing you in Sicily!
Nadia

Rated 5 out of 5 stars

Very helpful

Very helpful, answered all our questions promptly !

November 25, 2023
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Reply from DiCasaInSicilia

Hello Daniela,
our philosophy is to support the customer in choosing his holiday villa and assist him throughout the process promptly. We are happy to have received your approval. Thank you very much!
Nadia

Rated 5 out of 5 stars

Clear communications

Clear communications, flexible options, and straightforward booking process

October 28, 2023
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Reply from DiCasaInSicilia

Hi Rik,
thank you for your words! We work every day to make booking quick and easy and guarantee you unforgettable holidays.
Warmest regards,
Nadia

Rated 5 out of 5 stars

Highly recommended

Highly recommended - very friendly, quick answers and always willing to find a solution.

November 1, 2023
Unprompted review
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Reply from DiCasaInSicilia

Hi Klaus,
thank you for your feedback. We try to be flessible and to understand customer's needs. Your words encourage us to always do better. We look forward to seeing you again next year.
Kind regards,
Nadia

Rated 5 out of 5 stars

Villa Carolina

Quick response.
High level of efectiveness and profesionality.

October 9, 2023
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Reply from DiCasaInSicilia

Hi Gonzalo,
pleased by your words! We wish you an unforgettable stay in Sicily. Consider us always at your disposal.
Warmest regards, Nadia

Rated 5 out of 5 stars

The reservation process was easy

The reservation process was easy. We have yet to stay at the house we booked but based on the booking experience, I am hopeful for a good stay.

October 2, 2023
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Reply from DiCasaInSicilia

Hi William,
thank you for your feedback! Our team is always willing to help and support you with anything.
Looking forward you in Sicily!
Kind regards, Nadia

Rated 5 out of 5 stars

Villa in Paradiso

From booking Villa Anthea to our nine-day stay in mid-September, everything about this trip went perfectly Giovanna was a terrific host - friendly, welcoming, quickly responsive to the minor issues we experienced. After first driving up to the villa, which you cannot see from the road, we suddenly found ourselves in paradiso: from the breathtaking view over fields to the ocean (great sunsets!); to the beautiful pool and two dining terraces and BBQ and pergola; to the well-stocked kitchen and comfortable, well air-conditioned bedrooms. (One point: while the walk down to the nice beach at Bovo Marina was short (10 minutes) and easy, the walk back uphill was challenging if it was hot. We septuagenarians wound up driving.) The shopping in the nearby town of Montallegro was more than adequate, especially at the Tuesday outdoor market. There is a good butcher (Zambito), a good greengrocer and a fine cheesemaker (Azienda Agricola Todaro.) We combined touring with relaxing and cooking, ate two fine meals at Il Canaima at the beach and had a wonderful stay in every aspect.

September 21, 2023
Unprompted review
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Reply from DiCasaInSicilia

Hello Philip,
thank you for sharing your experience at Villa Anthea with us. Reading your words, we went over again your wonderful holiday moment by moment. We hope to have you as our guest next year. Consider our team always at your disposal.
Warmest Regards, Nadia

Rated 5 out of 5 stars

Professional with fantastic selection of accommodation

Can not fault them at all! Very quick getting back to you, friendly, professional and choices of accommodation top class. Thank you

August 25, 2023
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Reply from DiCasaInSicilia

Thank you, Patrizia, for your encouraging words. We also say thank you to you, for being the perfect guest! See you next year.
Warmest regards, Nadia

Rated 5 out of 5 stars

100% reliable & professional

swift reservation
friendly contacts and fast reactivity even in weekends
good follow-up
100% all promisses kept - rented Peppina Terrace
( 5* also for Alessandra Termini- Concierge/keyholder for dicasainsicialia)
thank you Enza, Barbara & Nunzio

July 23, 2023
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Reply from DiCasaInSicilia

Hi Klaus,
Our team thanks you for your wonderful words. We are happy that your holiday at Peppina Terrace was in line with expectations. We focus on transparency and reactivity. We remain at your disposal.
Kind regards, Nadia

Rated 2 out of 5 stars

complicated

to many forms to fill out. need to pay over bank account, no credit card.

July 3, 2023
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Reply from DiCasaInSicilia

Hi Peter,
thank you for your review which allows us to clarify the aspects you reported.

There is only 1 form that must be filled in and it is the booking confirmation one. The other two forms are optional and all our customers can benefit: the first one is required by our insurance company and offers an insurance cover (offered free of charge to all our customers), the second one is useful if you prefer to easily check-in online before leaving for Sicily.

Concerning the payment methods, we do accept all types of credit cards. Both your pre-payment and balance of your booking were actually paid by credit card! This left us a bit surprised when we read your review and that is why we asked you if you wanted to change it at least in the part relating to the payment.

Thank you again for allowing us to better clarify these aspects. If you require further details or have other questions, we are available to assist you as best we can. You can contact us either publicly here or preferably via email or telephone.

We are also very happy that you had a pleasant holiday a few weeks ago by the sea near Noto and we hope to see you again soon in Sicily!

Andrea

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